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Nov 16: Updated Iphone App is Now Live! WooHoo

User Profile: Laura
Laura November 17th, 2015
The new version of the iphone app is now available in the iphone app store! This version will mimic the updated site design and increase functionality for all users. It is also much more stable than the old version.
If you are an iPhone person, please download the new version and provide us with feedback here in this form!
If you love it, don't be shy, let us know by leaving a positive review! :)
Thank you very much!
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User Profile: Wanderlustig
Wanderlustig November 17th, 2015

This new update is totally amazing! Haven't ever took chats so easy on my mobile device - it was horrible before. Thanks a lot!

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 18th, 2015

@Wanderlustig

glad it's working for you. watch it get better day by day!

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User Profile: Lee
Lee November 17th, 2015

Just updated!

User Profile: PolarCat
PolarCat November 17th, 2015

I updated last night. I like the look and layout of the app. Nice job. I do have a few thoughts. I am missing the notifications tab and someone else already mentioned no longer having access to our referral link.

Also, I noticed that I do not get notifications when I receive new messages. It has been about a month now where they have not worked for me, on the old app. I was hoping they would work on the new one, but so far they are not.

8 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 17th, 2015

@PolarCat

thanks for the update. the referral link is coming back... we just haven't had time to build out hte Me tab properly yet.

The notifications problem is perplexing, especially since as you said for at least some people they stopped behaving a few weeks ago.

@ezraBC and I are trying to get to the bottom of what is the problem with notifications.

One thing to check is to make sure you have push notifications on and that you have new message notifications set to "Mobile Only".

7 replies
User Profile: PolarCat
PolarCat November 18th, 2015

@KrinkTheMellowUnicorn I thank you for your prompt response.

And yessir, I have it set to mobile only. It used to work perfectly before, then all of a sudden it just stopped. I have not adjusted any settings.

6 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 18th, 2015

@PolarCat - hmm, that's a tricky one. We'll try to figure out what is going on.

5 replies
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User Profile: goodSummer30
goodSummer30 November 18th, 2015

new site is B-E-A-UTIFUL!

User Profile: Willclarity
Willclarity November 18th, 2015

Hi,

I have updated to the new app and everything looks great, i have a major concern however as i went to use it tonight on iPhone 6 and started a couple of chats and thought it was strange that i had not had any repsonses, i logged onto my laptop to find i had not been receving on my phone messages from the 2 people i had started chats with, i then started to talk on the laptop to them looked at my phone and all the chat was fragmented with my responses appearing as both their messages and my own (left and right). I had one person leave the chat and one other i had to apologise to and catch up with everything they had been talking about.

I am more than happy to work alongside devs if needed to help isolate and iron out the issues, i just need this app to work effectivley from the offset if not it should have been labeled as a beta

Sorry for the frustration i just find it really embarrasing having to apologise to someone who is currently coming to me for help because the chat is all over the place and having to run for a laptop to try and reconnect the chat

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 19th, 2015

@willclarity wow sorry that is a new bug on me. Will ask @devteam and @ezraBC to look into this.

Is anyone else having theseproblems?

2 replies
User Profile: Willclarity
Willclarity December 2nd, 2015

Do we have any follow ups or updates with this app?

User Profile: Willclarity
Willclarity December 2nd, 2015

Do we have any follow ups or updates with this app?

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User Profile: allTheLove
allTheLove November 20th, 2015

This is awesome! Any Windows Phone app comming soon? and when?

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 20th, 2015

@allthelove no immediate plans for a windows phone native version but I can research the effort involved with @ezraBC.

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User Profile: aricat
aricat November 20th, 2015

FINALLY a decent app to work with my 6s+ thank you 7 cups! only bug I've found is that I can't copy paste a link to post on my feed, other than that great upgrade! laugh

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 20th, 2015

@aricat

I also don't seem to be able to copy and paste in the app. I'm going to ask @ezraBC to look into fixing that.

User Profile: 7degrees
7degrees November 23rd, 2015

@aricat @KrinkTheMellowUnicorn I don't know whether is this going to help but whenever I find myself copying links and sending and it doesn't appear, there's just a simple fix; add a space right after the thing you copied, and it will appear after you send it. I have used this trick from the previous app too! :)

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 23rd, 2015

@7degrees - thanks. good to know. still we need to get this to work the normal way!

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User Profile: bananer2883
bananer2883 November 22nd, 2015

I swear none of my new requests ever go through!! What is wrong with me that I can't talk to someone when on my iPhone???

User Profile: Cabroad1981
Cabroad1981 November 23rd, 2015

It says I have chats in progress and won't let me start a new one

1 reply
User Profile: Strengthhopelove
Strengthhopelove November 23rd, 2015

me too! I really want to talk to someone, but it won't let me.

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User Profile: PolarCat
PolarCat November 23rd, 2015

I have noticed another thing. Say I have a chat in progress. I switch from the 7cups app to my email. Then when I go back to the 7cups app I can see there is a new message, but I am unable to click on it to open the conversation. I have to close out the app completely and then restart it to get to the new message.

8 replies
User Profile: 7degrees
7degrees November 23rd, 2015

@PolarCat Yes that happens to me too! Hope @KrinkTheMellowUnicorn will be able to fix it as the app takes quite long to load.

5 replies
User Profile: PolarCat
PolarCat November 23rd, 2015

@7degrees Yes, it does. I imagine they are quite busy working on various 7cups things. I am being patient. :) I generally do not use it for chats with members/guests anyways. I just use it to check messages mostly or to set up chat times.

4 replies
User Profile: 7degrees
7degrees November 23rd, 2015

@PolarCat Yep same here! :) I'm being really patient about this as well! Hahaha

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 24th, 2015

@7degrees @polarcat - your patience is greatly appreciated but we relly do want to make these things work :D

2 replies
User Profile: PolarCat
PolarCat November 24th, 2015

@KrinkTheMellowUnicorn This no longer appears to be a concern! It is working just great today.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn December 4th, 2015

@PolarCat - I'm glad to hear that. Thanks for letting me know!

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User Profile: Mice123
Mice123 November 23rd, 2015

When this happens to me, i click on the settings ( in the chat thing) and a green envelope will appear in the right hand corner, click that, an usually will take you to the recent chats and won't be glitched

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn December 4th, 2015

@Mice123 - thanks for sharing that workaround (although I wish it "just worked" as expected :D )

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