Reviews, Ratings, and My Impact
Another quick update. A number of listeners received negative ratings and reviews over the last week, but it wasn't on account of their listening. It was a consequence of our system lagging and having problems. We are going to adjust all star ratingsto what they were prior to the release of the new system (last Monday). We'll get this updated tomorrow first thing.
Additionally, we are going to make it so that guests/members can only review after the cheer threshold has been met. That way we don't get guests leaving ratings and reviews after one or two messages.
We also realize that reviews have been occurring less in the new system. Starting tomorrow, we'll make a popup to ask members/guests to review listeners after the one cheer threshold. If they don't want to do it right then, we'll point them to the yellow star and ask them to do it when they are ready.
Finally, we'll also be bringing back the new my impact area tomorrow. We'll then knock out the new messaging system/clock updates on Thursday.
Thanks!
Update: Only star ratings will be adjusted. If you have received good reviews, then those will stay!
Amazing news! Thank you. :)
Aaa, excited about all these changes but also very stressed out because I can't connect with my members I've been chatting with for a while! Hope my Impact is back soon!
Hello gypsy we'll have my impacts section soon! and then you can message all the people you talked with on new system!
Thanks Glen!
I'm definitely excited to get the My Impact page back!
even though i am glad that we have this new system in place so that pop ups happen after the conversation
my rating used to be very good but because 7cupsoftea's system restarted them my ratings are not as good
I havent been on my account in a couple weeks and now where the chats normally pop up im having just a loading bard and i was just wondering why this is happening. Is it something I did or not logging on or what? Thanks
I'm excited for the new developments, thank you for all your work butI'm just a little confused, I lost all my star ratings but I still have my review comments so I don't know whether it was a glitch or something. Just wondering if anyone else experienced this.
As Glen said, ratings were scaled back because of the poor ratings that were given as a result of the lag and site problems when the systems switched. You can e-mail info@7cups.com about getting your ratings back though if you remember how many you had and how many starts you had collectively!
I think that it's a great idea to have that little popup. That way, if they do decide to give us some feedback, we can learn on how we can improve or what we have been doing well! I also just checked out the "My Impact" addition and it's a great way to know how you're progressing so that you can set goals or maintain what you are doing.
Well, that's a shame. Two of my pre-change reviews are gone and my pre-changerating has gone down.
I really do appreciate the idea of waiting until you've past a certain threshold of cheers in order to post a review. That or a certain number of messages back and forth.
Hi there, great rating system but I am wondering how can i be leveled up or promoted to the next level.
You have to fill out an application form to be leveled up. You can find that form as well as level requirements in the training tab.