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Important Update: Forum Email Transition & Contact Inquiries

User Profile: Heather225
Heather225 October 22nd

Hi, everyone!

To improve our workflow and ensure we answer your requests as quickly and efficiently as possible, we've retired the forum@7cups.com email address.

Moving forward, we are directing correspondence regarding forum actions and reports to the community@7cups.com inbox (also known as the Helpdesk).

You can reach out to community@7cups.com for:

  • Forum actions, reports, and questions regarding moderation or edits
  • Requests to edit, move, or delete threads

For questions about forum roles and leadership, please contact our Forum Ambassador: @tommy

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User Profile: Remina
Remina October 23rd

@Heather225

Good to know, Heather. I will make sure to make that clear when doing notifications. Will the forum 7cups account still be active on the website?

@Remina

good question there

User Profile: tommy
tommy 1 day ago

@Remina

Hi, yes the 7CupsForums account will still be active to allow forum mentors to notify users of post modifications and removals 😊

User Profile: Remina
Remina 1 day ago

Perfect. Thank you @Tommy

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@Heather225

thanks for update.

i never even knew that forum had their own email.

i hope this change will help 7 cups out.

@Heather225 Good faith builds up on strong identity.