Site Changes for May 2021
Hello! I'd like to make a general inquiry into the many UI and formatting changes that I and others are noticing throughout the site. Would someone please provide a summary of updates that have been made this month so far, and any further site updaes we can anticipate in this month? I apologize if I missed an announcement where this information was revealed.
Will someone also please confirm if the bug report form here is still the best way to report bugs? https://help.7cups.com/hc/en-us/requests/new Thank you.
@melonMeloncholy I don't think anyone in the community knows what updates have been made, or has access to that information.
I notice you've been here long enough to remember that 7 Cups once had a Head of Product, who was an active and reliable channel for communication between the community and the developers. But when that role was axed, the communication mostly stopped. Most platform changes now are unannounced.
I have no special knowledge of how to report bugs. I believe Submitting a request in the help center is still one of the recommended ways, and posting in the forum doesn't work at all.
Charlie
Thank you for the suggestion and feedback about the changes being made. Communication part I can look into and see if I can get an update. On the reporting bugs side of things, posting them in the help center is the best solution. They are being checked so the bugs can be looked into as well.
Thank you for the suggestion about making it more clear on what we are working and the updates that we are making as well. I will forward your suggestion to the other admins to about ways we can improve transparency about updates about the platform but also make sure that the community has a voice about the changes we are making as well.