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App broken?

User Profile: MusicalKiki2000
MusicalKiki2000 January 18th, 2023

hey, I’m new here. I downloaded the app like an hour ago. I can’t seem to open any of my chats as it’s saying there’s a technical error … is anyone else getting this? I really need support but I can’t get it if the app won’t work

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User Profile: LovelyFrog8934
LovelyFrog8934 January 18th, 2023

Yes I am having the same issues as well too


User Profile: wonderfulMagic99
wonderfulMagic99 January 18th, 2023

@MusicalKiki2000 Yes, a notification went out about it a few days ago. It's recommended you use a browser to access it if you've updated the app and hopefully a fix will be here soon.

User Profile: calmDew1576
calmDew1576 January 19th, 2023

@MusicalKiki2000 Aw I'm really sorry to hear that dear. Could you kindly reffer to support@7cups.com to resolve the issue? Thank you!

User Profile: Seacu
Seacu January 19th, 2023

Yes me too a lt of people I suppose


User Profile: thoughtfulWater9401
thoughtfulWater9401 January 19th, 2023

It can freeze sometimes they need more funding I think, it's so helpful 😊




User Profile: karenw
karenw January 19th, 2023

Yes i got the error the last few days mainly in the evening but the app does work

User Profile: blsfmm
blsfmm January 19th, 2023

Same!

User Profile: kala
kala January 19th, 2023

@MusicalKiki2000


It’s an update error. They are trying to fix it. It happened to me also.

User Profile: IamtheBat
IamtheBat January 19th, 2023

This app always has issues. Don't worry about it. They will fix it when they have to

User Profile: fromthelandofHope
fromthelandofHope January 20th, 2023

@MusicalKiki2000

you can try logging through browser.