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How to report a bug on 7 Cups

User Profile: Jill7Cups
Jill7Cups April 15th, 2019

(UPDATED 5/9/19) Having an issue on the app or website?

Instead of posting a comment or PMing a Community Manager, get it straight to our dev team by submitting the support ticket form here:

https://www.7cups.com/supportDesk.php

Scroll down to the ticket button. Moving forward this is how to submit bugs!

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User Profile: AffyAvo
AffyAvo April 15th, 2019

@Jill7cups I feel like the redudancy on the site is sometimes confusing. Multiple places giving this type of information is fine, as is providing multiple ways (ie. offsite using email can be important when the site isn't working, but having stuff onsite is great to have too).

But why have the support ticket form be different than this bug form?

2 replies
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User Profile: lovelyWhisper66
lovelyWhisper66 April 16th, 2019

@Jill7cups Awesome! Thanks so much for the update, and have a lovely week. Keep up the incredible job, and thank you for all your hard work and support. :)

1 reply
User Profile: Jill7Cups
Jill7Cups OP April 16th, 2019

@lovelyWhisper66 Thanks for the positive and supportive response!

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User Profile: soulsings
soulsings April 16th, 2019

@Jill7cups I haven't caught any bugs lately but when I do will send them to Dev team. smiley

User Profile: Zulegirl
Zulegirl May 22nd, 2019

@Jill7cups

Hello. I am not sure why there are old notifications that keep on popping up on my page? I keep clearing them out, but it just keeps growing. Not sure if this a bug or what?

1 reply
User Profile: Jill7Cups
Jill7Cups OP May 22nd, 2019

@Zulegirl yup it is a bug that is being worked on now, I have the same issue! I'm surprised I got this notification! Should be fixed soon.

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