Other inaccessibility issues for disabled people
This will be a post about a bunch of various inaccessibility issues caused by business or society in general. But most will be about businesses.
Soda Fountain
So something I found out while researching a topic I will get to later is that the Coke-Freestyle Soda machine (touch screens) aren't good for people with visually impairments or are blind. There's no audio way nor an app as far as I know, to help a blind person to use the the item. That it means they have to have someone (like myself for a friend) or bug an employee to help them get a drink because they can't do the touch-screen themselves. And if there's an app-like I believe there is for Subway's similar soda fountains which have a touch-screen that it means that visually impaired or blind folks can't be as spontaneous as their non-blind counterparts. Like what if they want to mix it up a little? Or what if the person is bad with technology?
Another kind of soda fountain that resembles the old-school kind of Soda fountain but yet is different because the newer ones don't have the levers and instead there's buttons (which on a totally enough subject aren't braille or enlarge) that you have to push to get your drink in the cup.
Most people would be able to with these new soda fountains to hold onto the cup when they press the button with the other hand. But people with a limited mobility in one hand, and 0 mobility in the other hand can't use these kind of machines on their own so would need to ask for help from someone and that's something that disabled people don't like doing..
With the actual old style soda fountains somehow-were easier to use I'm going to assume that it was because of memorizing if it was at a place they been to before. And these were also handy for people with limited mobility difference.
Next topic: Drive thrus
Disability representation in the media (TV/film)
Two biggest problems with disability representation in the media. Until the 21st century it was very rare (outside of a movie like the Miracle Worker) to see disabilities in the media. Now its more common (as of the 90s) to find them but still two things that we really need to fix.
First topic is that despite their being disabled actors out there trying to find jobs. Like all jobs its very rare for these disabled actors to get jobs. Molly Burke a blind Canadian youtuber said she has had more then once audition for a role of a blind woman and it has come down to her and one other non-blind woman and its always goes to the non-blind woman. Once the show she was auditioning for was based upon her!
I heard on the news when CODA (Child of Deaf Adults) came out the other year Mariee Matlin had to fight for the people playing her on-screen deaf husband and deaf son to be actually deaf and not be hearing actors playing a deaf character.
And of course a big problem was in the TV show Glee- that the character of Archie (?) was not sitting in the wheelchair properly.
The next thing we have to fix is the fact what little representation there is out there is generally based on stereotypes. The main ones being that never do you see disabilities being a spectrum it only goes from being completely blind/deaf/wheelchair user/neurodivergent A Common stereotypes for blind people is 1)they touch stranger's faces when they meet, and 2)they wear sunglasses indoors. Even though there's other disabilities that might make one sensitive to light.
With deaf people the general thought is (beside the thought of "if you speak louder the deaf person might heard you") is that the deaf person would have gotten or was thinking about getting a hearing aid or cochlear implant so they could "hear again"
With wheelchairs the problem is (beside treating them like they're infants or children)- is that they're not able to get out of their wheelchairs ever-or at least not without help. There's plenty of wheelchair users who can stand up or walk around they're called ambulatory wheelchair users. But when that happens in real life, ambulatory wheelchair users are accused of "being faker" and "not really needing" the wheelchair.
The other one is the one I only discovered in the last year and that is in media that if the character has or gets a prosthetic limb (let's say leg in this case)-they literally go to bed with it on.
Then there's other overall stereotypes.
1. Temporary disabled characters which to be fair were fine back in the 1700s and 1800s (18th and 19th century) the Three examples are Clara from Heidi, Colin from The Secert Garden and "Tiny Tim" from A Christmas Carol In first two books the main character (Heidi/Mary) meets and befriends the disabled character and due to "magic" (from either a mountain for Heidi or a garden for Colin) are able to walk by the story's end. Its unclear how "Tiny Tim" gets better,I'm going to assume its due to a surgery Scrooge pays for. Just found two examples of Media temporary blindness-M.A.S.H.'s Hawkeye who in one episode gets blind and assumed cured by the end of it or at least by the next episode. The same thing happens in Law and Order: SVU to Detective Stabler
2. Disabled people as Villians- outside of not real mental illness in some of the Batman enemies (Joker), or something like Darth Vader in Episodes IV-VI of Star Wars. Some of the earliest "disabled villians" just happen to be Pirates. The most notable examples are Long John Sliver from Treasure Island and Captain Hook from Peter Pan. I do want to make a side note, there might be some redeeming qualities of Long John Sliver (or at least he's grey?) but this isn't the place for them.
3. Helpless. I don't have an example of this Some people think Quasi from The Hunchback of Notre Dame is this or a victim (or both). In the book not only is Quasi have a hunched back but he's also is deaf due 2 ringing the bells @Notre Dame de Paris.
4.Inspirational- The main problem is a blind superhero like Daredevil has like 100% super hearing and has the ability to fight baddies. I don't really view Tiny Tim as this trope
Accessible Parking Spaces
There's Four problems with accessible parking places (Not including able-people using them but I'm not talking about that today). The first problem is that a lot of the time regardless of weather or not the accessible parking spot is near the door- I seen at least twice that one accessible parking space is right next to the cocreate barrier of the parking lot (at one Transit station and at one grocery store).
Another one is where I am, I seen that a lot of accessorily parking spots are so close together there's no possible way for people in wheelchairs to get out of them because there's 0 space to allow a ramp to get out to go down on either side of a van. Its doubly impossible if one side has a concreate barrier.
Another problem is that either shopping carts are left in the middle of an accessible parking spot like smack in the middle of it or in places where's there's spaces between accessibly parking spots I'm going to call them a "buffer zone"- that not just shopping carts are left there but: Motorcycles, Police cars, truck delivery folks all like to use the "buffer zone" to park their vehicle in. For anyone who doesn't know what I'm talking about when I meant buffer zone here:

The last one is something I hate my own Appa (father) for doing. Is when able-bodied people park way too close to the accessible parking spot. Most of the time on reels I see the ramp comes out on the left hand side of the vehicle (behind the driver) so if I'm right next to the driver of an accessible vehicle- the person (a passenger) can't get out due to cars like my Appa's being in the way. And yet my Appa can normally park anywhere else in the parking lot on most Thursdays-but he always insists on parking next to the accessible parking spot-not thinking about the fact about disabled people coming to this store. Presumably there's other people who like parking right next to the disabled parking spots.
Accessible Bathroom Stalls
There's two problems with accessible bathroom stalls. I'm going to point out that unlike disabled parking spaces anyone can use them-not just disabled people. There's two problems I see with the bathroom stalls. I'm also aware there's invisible disabilities out there as well
The first thing is people like moms with small children needing to use the accesible stall because either their children can't be on their own or it just happens to have the change table in it. So it means that if a disabled person (wheelchair, or something) arrives after a mom goes into the stall-they have to wait for them to come out. Another version of it is other non-disabled people using the stalls for various reasons-once Mom and I thought in a an airport someone was changing their clothes in an airport washroom-and was in the accessible stall. To be fair-I did use an accessible bathroom once-but my excuse is I was dealing with a bundle buggy that particular day and since I needed to take it everywhere with me. and I can't really take our big bundle buggies into a normal stall-its too big. Something like my friend's bundle buggy-i might be able too but not this one.
The other problem is in smaller or at least older buildings. The change table is smack Infront of the door to the accessible stall. So sometimes there's occasions where you go into a washroom and whomever last used the change table left it down. I remember once in Tim Hortons in Achilles when I still was in contact with a different friend I will call them "Jane" who had to use a wheelchair (she didn't use too) and she had to go to the washroom-and I went into the washroom w/ her and smack in the way was the change table being down so I had to put it up so Jane could get to the door.
Another problem is sometimes the "accessibility" stall is not big enough for someone to fit through. Or even be able to stand up in to move to the toilet. (so doubted it would be big enough for a caregiver or a service dog to be in).
Part of the Accessible Stalls. If a retail business has an accessible stall/washroom- about 70-80% of the time the business use it for storage. Which means someone who needs it has to go elsewhere to go to the bathroom.
@Disneywoman
we have them and they are not frequently used as storage rooms. Having a handrail and a slam to call for help and a baby change table however, oh with a lil added space is as good as a storage room.
@Disneywoman
no bathroom accessible or not even comes close in the needs of my kid.
baby changers are for babies.
his 8, will never be out of nappies. So where does that leave us?
Changing on the disability bathroom floors….
best do your best to plan ahead. Or avoid particular situations where.. well you get the point
@LabeledBPD You should start asking for Universal bathrooms. Universal bathrooms means they have adult change tables.
@Disneywoman
ask universal bathrooms? Who are they and how would that help on days out?
Let’s say we go to the beach or a theme park. Or most basic attempt swimming (yes that out the question for different reasons) where do you essentially change a soon to be teenager in nappies and unable to sit independently?
if universal bathrooms can help that would be, well, I don’t exactly have the words for something that i never thought possible.
It’s changing my kid on a dirty bathroom floor trying to use whatever blanket or similar you have to lay on. Or try changing in a chair that is a process where a bathroom floor with no blanket seems the better option
@LabeledBPD
Yes universal bathrooms are bathroom with change tables for adults-I guess to prevent there being problems like having to change an teen+ on the floor of a bathroom. I frankly didn't know this was a thing myself. I only learned of it last year from a Canadian blind Lawyer who is a disability advocate he was "reviewing" an inaccessible Ontario Courthouse in Toronto.
"an universal bathroom is one that has an adult changing table as well as one for babies. And like an accessible bathroom, it's also is good for people in wheelchairs"
@Disneywoman
would be great to see in real life. Unfortunately however never come across one unless it’s a specialised hospital.
Sad really. Personally I do appreciate how catering for absolutely everyone and every eventuality and needs is a tall if not impossible order.
@LabeledBPD The inaccesssbile courthouse in Toronto (which I happen to pass on Monday), has very rare univerisal bathrooms in there despite it supposing to be "access' that even the signs are incorrect!
@Disneywoman
you couldn’t make some things up if you tried.
can get in a building but if by some miracle you can there’s a universal bathroom. Wrong signage to just complete the experience
@LabeledBPD the bathroom signs are just one of the many problems of "inaccessbity" at this new Ontario Courthouse. There's like 20,0000 other problems as well I can do an entire thread about the Ontario court house.
In 2023 when the blind laywer visit the court house when he tried the door operator, the door that opened hit him. But when he went back last year, the right hand door opened instead of the left door (near the door operator)
there is the problem that the atirum has huge windows, which is a problem with people with low vision or have autism- the glare is bad, and the white floor makes the glare worse.
there's no disabled parking spots so either a)disabled people have to share 6 nearby disabled parking spots with people who are not going to the courthouse, b)slop from a nearby (expensive) city Parking space, or c)try their luck with the accessible Subway stations near the courthouse (50/50 on if the elevator's working).
the records are only the 3rd floor, and there's 3 additional problems here. 1. the kisos is non-friendly for visually impaired-so someone like the blind lawyer would need to go to the help desk (which is its own problem) on 1st floor, to come upstairs to help them use the kisos to get into queue to get help to use the kisos for whatever the reason they're there in the first place. 2, they didn't want to be bothered calling out "20, 50", etc and just had a montior that didn't read out the numbers, a David (the blind lawyer), had a simliar fight some years ago with Service Ontario doing simliar things. 3). The counters have plexiglass which means that the people who are there have to be yelling very loudly for the employees to hear them- someone told David that the reason for the plexiglass is so that "no one would jump over the counters and harm the employees"- but David said, alterative options like mesh, or bars would have had the same protection and also people would have some privcacy and not yell.
and there's a lot more other problems. You should here about the triple Wheel Trans problem at this courthouse
(bonus fact: Last Monday I litereally pass by the new Courthouse)
@Disneywoman
i can never understand fully the struggles of other disabilities that I don’t experience. This courthouse sounds diabolical though.
i do try and think about places in relation to a place that got it wrong or right, or is simply trying.
i replied about Disneyland in a post you made. It made me think when mentioning the universal bathrooms.
Yes for the most part Disneyland, can’t fault them. Present experience apart from people stearin , that not with their control though. But bathrooms. Universal, ha no.
it was an issue of sorts as my kid had to remain in the current nappy far longer than normal. Having a hotel there , going back to the room was the only option for changing. Without a location not to far away, from 8:30 till 10pm, it’s not in anyway viable even prepared to sacrifice dignity and change my kid in public. That’s a bit of a problem I have for the place but then,,, my kid was stared at so much because nobody really was as disabled as him I sort of understand why the investment hasn’t been undertaken to provide such spaces.
following off that, considering cost and demand for such spaces. It would have been nice to not have to tube feed in a random spot you find that’s convenient. Many reasons like nursing mothers and kids and people who need to tend to issue ideally in private. Issues that require nothing more than a private space , a space nursing mothers I imagine would potentially appreciate isn’t much of an ask. That I don’t understand more than universal bathrooms.
DAS Pass, Disney Parks, USA
DAS Pass in the USA parks had until May 4th at Walt Disney World or June 9th at Disneyland of this year , the DAS Pass has been allowed for people with all disabilities in the Parks. But due to so-called abuse (surprise, surprise), they changed the system for it being for only "people with autism* or other development disorders" and not for people with mobility or other issues. I think the theory is that someone using a wheelchair or a mobility scooter, can "stand" in line in the rides' wait line, vs. someone who is autistic who gets impatient very easily without thinking of problems like the potential for other disabled people not being able to regulate their body temperature or they might not have enough "Spoons" to be able to wait in line for a long time if they have chronic illness.
Apparently with the DAS pass that when it was avaible for everyone who was disabled-who could use it they could pre-select the rides with a call back time-similar to the old Fast Pass system.
@Disneywoman Omg this is a very valuable resource, thanks for compiling this <3
@Disneywoman One silver lining to the above: it discourages us disabled folk from indulging in unhealthy lifestyles. That's not to say it's all okay, but as we already know, the Standard American Diet is indeed SAD. Those big cups of soda from the fountain are full of sugar & empty calories; drive-thrus sell slop full of fat, salt, preservatives & flavor enhancers to get customers hooked on the product. Obesity-related diseases are the leading factors of high mortality in the US: > 600,000 deaths a year. As a disabled person myself, while I know accessibility issues are real & need to be fixed, when it comes to fast food restaurants & convenience stores we ought to avoid them as much as we can in any case. Nutritionless swill only makes our disabilities worse.
@slowdecline48 I get where you're coming from. But as long as they only have it once in awhile they shouldn't need to get help from a 3rd person whether its family, friends or a employee to be able to enjoy something the rest of society can do by themselves-either by using a Coke-Free Style machine or by using the drive-thru. Oh and regarding the Drive-thrus according to Article III of ADA that if disabled patrons can not get normal access to the drive-thru that the business must find some other accommodation for them but for both McDonald's and Jack in the Box lawsuits, that the respective restaurants refused to put in any accommodations for the blind customers.
IN the McDonald's case the plaintiff suggested that McDonald's offer free delivery through Uber Eats (but McDonald's claim they would "operate at loss" doing that) and the other idea the plaintiff suggested was that he 'gets a special phone number and code" so he can order over the phone and get it at the locked door. But McDonald's claimed it was "too much work" for the skeleton crew they have at 10pm and onwards.
The other one refused to do an alterative accomdation like allowing blind people to call using the phone and pick it up at the door.
So it means a)blind people need to use friend, or family member who can drive to enjoy a late-night snack if they want a snack after 10pm. or b)go without their snack or meal or whatever the reason is they went to the restaurant.
Re representation of the disabled in entertainment media: Am not sure how to fix that issue. Federal & state restrictions would inevitably be unconstitutional (1A). Affirmative action-style requirements for, say, a certain %age of movies/shows to feature disabled leading characters or plotlines involving disabled characters would have the same problem. Even if that could be solved (or just evaded--you can interpret the law to mean almost anything if you're skilled in legalistic casuistry), such statutes would inevitably lead to lousy movies & shows that would fail at the box office &/or not get high enough views. Look what happened to certain Marvel franchises & the Star Wars spin-off flicks.
@slowdecline48 When CODA was being filmed Marliee Martin had to fight for the right to have deaf actors play her on-screen husband and son. The director or someone wanted to hire hearing actors to pretend to be deaf. You wouldn't cast a cat to play a dog or vice versa, why are we still having this new-old version of something that's bad, its called Cripping up similar to what happened to white people pretending to be non-white
There's ton of disabled actors out there so we need to have them actually be seen and not as lousy stereotypes, or not as something helpless, or have overcome problems. We need to have a story that's not "about the disabled person's drama".
@Disneywoman You keep starting these declarations with "we need to have...". My question is how? What solutions do you propose? We need specifics here.
Also the issues I raised in my previous reply remain unaddressed. Since disabled representation is so important to you, please explain what moviemaking legislation can be formulated, passed & enforced for without running into 1A issues.
(I could also ask, again, how you figure any studio can make a movie worth watching when it prioritizes any kind of representation--by quotas?--over telling an interesting story through film, but no one can solve that problem. The Marvel franchise proved it)
@slowdecline48
1. yes I'm using the world We but I mean WE as a society both the disbaled and the non-disabled working together to make the world a better place for the disabled and not have the barriers we currently have cause problems for them.
2. My job here is to raise awareness of the barriers I don't have the answers to your questions. There's other more qualified disabled advocates/content creators who can probably answer those questions of how to make rules so that there's adequate non-stereotypic disabled representation on both the small and big screens.
Thank you...I appreciate your honesty.
Fake Food allergies:
People who pretend to have food allergies either because they don’t like something or because they’re following a fad diet cause a barrier for people with genuine food allergies. This is a barrier for genuine food allergy sufferers due to the fact that most of them can’t dine out anymore for fear of not being believed by the servers anymore.
The servers get wary of people claiming allergies and then see them either ordering or sneaking a bit of someone else’s food that has the allergen in it, to the point that they don’t really want to believe anyone who says that they have an allergy.
As of 2017, there have been a few cases where servers probably didn’t believe the person has allergies, and they were taken to the hospital, sometimes in a coma, even due to being given food that has an allergen in it.
Due to this fear, it means that people with genuine allergies can’t go out to social functions like birthdays, anniversary’s or other fun activities that might be in a restaurant due to the server might not believe them about their allergy.
A:Fake Service Dogs
There been several cases where service dogs have to be retired due to being attacked or harmed by fake service dogs. This and the possibility of PTSD with them that can't be worked though means they have to be retired because they can't work anymore. Due to fake service dogs and the argument they case a lot of service dog handlers don't bother getting a new one or if they do it can be a long wait. So this means handlers loose their independence they get with the service dog which are being eaten away by people bringing in their pets and ESAS (which under the law do not have any rights) are service dogs.
There is a much bigger issue with fake service dogs besides handlers loosing their independence from them. is the fact since 2016 a quarter of people of all ages have been disfigured or killed by fake service dogs.
Another issue with fake service dogs is they make genuine service dogs look bad. So once a business been disrupted by a fake service dog in some way, employees will refuse genuine service dogs teams coming into the business because the workers assume the genuine service dogs will cause a disruption like the fake service dogs. So it leads to the handler or the handler's friends or family members of genuine service dogs having to argue with employees and management in letting the service dogs in. One case of what I believe was this is one time in U.S. Molly Burke (a blind Canadian youtuber) and her Mom Neve had to argue with a Uber drive about Molly's then-service dog Gallop being an service dog and after the driver relented and let the dog into the car that the driver drove with one hand and was 'filming" Molly/the dog to "prove" the dog wasn't a true service dog.
One of the common arguments that genuine service dogs handlers have to deal with on almost daily basis is the fact employees believe there is "paperwork" (ID/registration) for service dogs. Outside of Service dog schools such thing either don't exist or aren't needed. But yet the people bringing in their pet dog or ESA and bring "paper work" with them are fulfilling a myth that paperwork exists for service dogs. Molly the other month went to a new gym (she just moved in with her current boyfriend)- and the employees there asked Molly for paperwork for her service dog, Elton John, and when Molly asked if there are others Service dog handlers the employees said "yes and they had their dogs' papers ready" Not only do paperwork not exist for Service dogs but even if they DID exist its illegal to ask for them unless the dog's been unruly.
In Canada, outside of B.C. the only IDs that seem to be around is from service dogs schools. Outside of that only B.C. has service dog ID due to having a huge problem of fake service dogs from 2011-2014, in 2015 B.C. implented a province Service dog ID if your SD isn't from an accredit school. Since Molly lived/lives sometimes in B.C. she called to check to see if her service dog school (Mira) was on the accredit school list and it is. But since 2015 when Molly lives in B.C. she has to have to call more then once the B.C. hotline to get employees educated about the ID business. That means Molly goes to a business the employee asks for Molly's Service Dog ID, Molly shows them her Service Dog School ID, but the employee then demands that Molly shows her B.C. service dog ID but due to having the Service Dog School ID she doesn't need the B.C. Service Dog ID but the employees argue with her about she "needs to have the other one" because they think they know better.
That’s one of several problems (as Molly puts it) of having a service dog ID. Others are: who would pay for it? What would it look like? How would it be tested because different disabilities need different help? Would disabled people need to travel to someplace to do the testing? For Molly, a problem she has with the B.C. business, besides what I have said already, is if she’s taking her current service dog someplace, is that she has to remember to put the card in this wallet to be able to show it.
@Disneywoman Multiple provinces have ID for service dogs. I'm not familiar with all the differences province to province though.
It's possible to get government ID using ID from one of the dog training schools.
@AffyAvo Actually no there only service dog ID here in Ontario is that if you don't have a seeing eye dog, is a letter.
Here's what the government of Ontario says:
Under the Ontario Human Rights Code and the AODA , service animals do not need to have certificates or identity cards. However, you may be asked to provide acceptable documentation
Only 3 out of the 10 provinces require service dog ID, the other 7 don't require Service dog ID and neither do the 3 territories
So yeah some might require service dog ID but most provinces don't. (last I checked 7 is bigger then 3)
@Disneywoman Maybe I'm misunderstanding what you wrote
In Canada, outside of B.C. the only IDs that seem to be around is from service dogs schools. Outside of that only B.C. has service dog ID
There is government ID In multiple provinces, although not all.
@AffyAvo I didn't know at the time of the posting, that 2 other provinces beside B.C. had service dog IDs but only 3 do require service dog IDs, most, including my own province do not require service dog ID.
I was only going by what I knew at the time-which was mostly from Molly's video from last July
@Disneywoman I know it's been around here in Alberta for years, but it's definitely hard to keep track of what all the other provinces are doing.
The inconsistency can make traveling difficult!