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Information on Stalking & How to protect & remove yourself from these situations

User Profile: Laura
Laura August 5th, 2015

Hello Everyone!

I wanted to write a post about stalking, especially as it pertains to 7 Cups.

Stalking is unwanted or obsessive attention by an individual or group toward another person. Stalking behaviors are related to harassment and intimidation and may include following the victim in person or monitoring them.

Stalking at 7 Cups is considered inappropriate behavior. As a listener, your job is dynamic. We often discuss the importance of setting healthy boundaries and share ideas on how to do that! Setting boundaries with members can be challenging, but it is vital to your personal success as a listener. There will be times when you need to be firm with your members.

If you need help setting boundaries (and developing your self-care practices), here are some helpful resources:

7 Tips for setting healthy boundaries

Listener & member roles

Self-care after a difficult chat

Specifically, what do we consider stalking at 7 Cups?

1) When a member/guest messages you repeatedly after you have attempted to set appropriate boundaries. They are ignoring your requests. Sometimes, they may even not completely understand your request.

2) When a member/guest engages a regular member chat with you and then later on wants to engage in sexting and engaging in sexually abusive or explicit behaviors.

3) Youve blocked / banned a member (learn more about appropriate ban and block procedures here: Page 2 on when to block vs ban) and they come and find you again from another user account (sometimes repeatedly).

4) You've had a healthy relationship with the member in the past but then their behavior changes, they become attached to you and they are not able to maintain professionalism.

Why does stalking happen?

The answer to this usually varies depending on the person engaging in the stalking behaviors. Some individuals have a very difficult time creating healthy boundaries. We can do our best to encourage them down the path of respecting boundaries through professional and empathetic communication. Lean on the help guides, resources in the listener forums, peer supporters..etc. But if you feel uncomfortable due to one of the behaviors outlined above occurring in a chat, it is your job to remove yourself from these situations. The most important thing is that you take care of you!

I have a stalker, now what do I do?

1) Use the block/ ban buttons. These are located in all 1-1 chats. (again, please refer to page 2 of the listener resource sheet for more clarification on these buttons). These buttons were put in the 1-1 chat window for you, so that you can protect yourself. You have all the tools you need to protect yourself, please use them when you need them.

If your stalker has created multiple accounts and continues to message you, you must continue to use these buttons to remove this individual. This is important for your safety and the entire communities safety. Please review this forum post on mutual responsibility when it comes to trolling behaviors.

2) Take a deep breath. It can feel very uncomfortable, but you've done nothing wrong. In fact, you are doing great. Check-in with yourself & utilize your self care practices.

3) If you've banned/blocked your stalker repeatedly over 1-14 days and they will not go away, here are the appropriate next actions:

- Mail community@7cups.com to request a username change. Please make sure to include specific information about your stalker and if there is anything else we can do to help remove this person from the community. If there are behavioral characteristics to this person, let us know so that we can try to identify patterns and further investigate.

4) If you change your username, picture and profile information as a result of a stalker, please make sure to let your regular members know. Additionally, prior to the username change being made, you need to remove/ block all of the known stalkers from your chat list.

After 2-4 weeks, we will happily change your name back if you feel comfortable.

Safety is our biggest concern. Please be safe & take care of yourself. You all have the tools, resources and knowledge to protect yourself in these situations. I want you all to feel empowered to take ownership of your personal safety!

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User Profile: Heather
Heather August 5th, 2015

Really useful info. Thanks for posting, @Laura :)

User Profile: Sam
Sam August 5th, 2015

Great post @Laura and a much needed reminder of how important healthy boundaries are, and how we shouldn't feel guilty enforcing them.

If anyone ever wants to chat about boundaries or self care, or is feeling unsure about how to set boundaries with a member/guest or even another listener, you are welcome to PM me, I'd be happy to help.

User Profile: pray4theheartless
pray4theheartless August 5th, 2015

Great post Laura! Thanks for going over it

User Profile: Ace13
Ace13 August 5th, 2015

Awesome ! Bookmarked this for future sharing ,I love it ! smiley

User Profile: Ila
Ila August 5th, 2015

Thank you for the thoughtful post Laura.

I've had all the situations you addressed so far - stalking can be a problem here on 7cups, especially when people are unable to set boundaries. It could feel really uncomfortable being stalked and having to repeatedly block someone. I just wanted to add that changing username isn't always useful: people can see the previous one from the old reviews, or recognize someone from the number of cheers and the country. I would say, if someone is being stalked by guest accounts, it's better to only take members - with member accounts, to only take generals. Emailing the community to let the CMs know is helpful too. Does it make sense?

Also, sometimes the stalking can get offline. Even if 7cups protects anonimity, it can happen to see some personal email on Google Docs, and people with a good knoweledge of informatics can even find social medias. What happens in that case? Does 7cups take responsibility or further actions?

User Profile: Meaghan12
Meaghan12 August 5th, 2015

This is really helpful, thank you so much!

User Profile: StandForFreedom
StandForFreedom August 6th, 2015

Fantastic post Laura!

What a crucial topic to be understood by everyone, members and listeners alike!

It is so easy for anyones boundaries to be blurred, and as you said, if you have set boundaries in place and you feel as though these boundaries arent being respected. "Take a deep breath. It can feel very uncomfortable, but you've done nothing wrong. In fact, you are doing great. Check-in with yourself & utilize your self care practices."
And reach out for back up if you ever need it!

Thankyou Laura for this amazing post, and all your amazing posts!
I love and really appreciate how focused 7cups is on the safety of all of its members and listeners!

User Profile: StarFlower
StarFlower August 6th, 2015

Thank you, Laura. :)

User Profile: mscoxie
mscoxie August 6th, 2015

Thank you so very much for this post!! It is extremely helpful considering the recent increase in trolls, sexting, and the like....I really appreciate it! :)

User Profile: Pam
Pam August 7th, 2015

Great information. Thanks so much.