@AffyAvo My understanding was that guest access was quietly removed again very recently with no announcement. But there is a guest in the general request queue right now, so the situation is not clear.
@RarelyCharlie If it's not a bug I think admin should at least be transparent about the change. I thought this had been looked at and was found not to have an effect on safety so I don't know why this option would be removed (or made extremely difficult for some users),
@Laura
Guest acct still exist. we just closed some of the doors guests can use to join the site. you can use the site as a quest if you sign up from a Q & A page.
i will add that we have a long term stratgy to remove quest accts completely, but that is not the case right now. I have no information on the timeline, but i will share more info as i get it
@Laura I have no idea what this means—"as a guest" and "sign up" are opposites. If you have to sign up, you're a member, not a guest.
@Laura When a button says Connect Now I do think that's what it should allow people to do, especially considering the point of the feature is to support people including those in distress. I feel like it's rather unfair for this to lead to a popup to make an account and not actually connect someone.
I disagree with making the process so difficult for guests - it looks like some get through and some not. Some of it appears to be buggy as I can't actually seem to connect as a guest when I try - but one time simple opening the site up and I think I may have clicked one link (nothing related to connecting) connected me to a listener.
As for phasing out the option to chat as a guest - you already know my opinion on that, I think having a completely anonymous and quick option to chat is valuable.
@AffyAvo
cc @7cupscommunity
@AffyAvo
Thank you for your feedback! We will look into this and get back to you
@AffyAvo
We have received various feedback on guest accounts. At the present time guests can browse our public forums and the Q&A section, but cannot access group support rooms. Certain browsers will not allow guests to connect to a listener and will prompt a sign in.
