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Top Ten Most Wanted - Jan 2016

User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn January 5th, 2016

UPDATED ONE LAST TIME 23 May
UPDATED 5 Feb (fixed pasting of @links in feed & country-name tooltip on profiles)
UPDATED 30 Jan (about 5 bugs fixed)
=> It's almost February so I'll post a new thread next week
UPDATED 27 Jan (about 7 bugs fixed!)
UPDATED 9 Jan

Bugs that make the product unusable for 20% or more users:

yes 1. Scroll conversation list without scrolling chat window
yes ​2. Forum post/edit box frequently fails to come up fully
yes 3. Listener sometimes can't click on my next step
4. Feed follower list times out too often...
yes 5. My Progress (Member): Inactive buttons ("How do I earn points?" and "Learn about levels")
6. "Finding Listener" should be reserved for open general requests NOT rejected listener conversations

Usability bugs affecting some users:

yes (fixed in upcoming relase) 7. Timestamps off on existing mesages on entering chat (2.5 bug)
8. Online & Offline looks the same for colorblind users
yes 9. problems with modding/muting on the app
10. Hide address bar by default in mobile browser (to save space)
yes 10. Layout bug with video in path (fixed)

and the rest..

- Multiple Training & Certifications Bugs​- declining a PR does not notify the requester right away
yes - Some hashtag pages not populating
yes - In app chat, it does not show when someone hearts your message
yes - Don't send badge expiry emails to banned users
- Currently participating list not decrementing properly
- Add back the search (filter) bar for conversation list
- Calendar Crashing Google Chrome on Windows 10
- green/orange message bar covers chat text-box for Chrome Browser on PC Windows 10
- Chat text-entry box should resize as needed
yes - Mobile browser top nav needs to be able to be full width
- Make tips in chat easier to read
- Handle iOS predictive text correctly on final word of message
- some folks want lots more emoticons!
- Homepage Responsiveness issues on iPhone 6S​
yes - allow pasting of @links (stripping out duplicate tags / better parsing) in feed posts
yes - Wellness test results should not offer upgrade to members who are already upgraded
yes - Some member guides missing

Other bugs:

yes - Feed notifications not deleting themselves when we click them
yes - Noni timestamps are in UTC, should be shown in local time
- Some way to distinguish members and listener profile images
yes - Add country name tooltip to country flags on listener profiles
yes - Messages left over from earlier chats
- Ability to center posts (alignment) in Feed (and Forum)
yes - People believe they are showing as online when they are not, and missing PRs
yes (in upcoming release)- Typing ellipsis creates hyperlink in chat
yes - Progress chart for referrals may not be calibrated right
- You can give more than one review despite intent of rules
- When unmuting someone, "strange box pops up
yes - The 7 Cups feed reposts failing most of the time
- Treat a reactivated user as distinct from a new user
yes - Discussion banner turning itself off but still registering the event properly
- Some can't select Anxiety as topic in chat
- grammatical error in the second or third sentence. The word ​*like*​ should be deleted or should have additional words, "when it feels like on this page - https://www.7cups.com/talk-to-someone-about-anxiety/
yes - Issue questions in test use "You" while the rest use "I"

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 9th, 2016

just posted a brief update.. a few more bugs and one from the top ten list fixed

2 replies
User Profile: amazingRainfall28
amazingRainfall28 January 19th, 2016

@KrinkTheMellowUnicorn

Something I would love to see happen on this site, would be if you could read the original post on the forums while typing a response. instead of the way it is at the moment where the response window blocks the post.I really think it would make things so much easier if it was possible. Thanks :)

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 19th, 2016

@amazingRainfall28

Good suggestion. I would also like us to have "in line" posting on the site so that the text box just opens up below the post you are replying to. We can do that eventually, I am sure.

One work-around I often use today is to copy the post I am replying to, paste it into my reply, and then keep only the part I want to quote or respond to (or eventually delete it all once i've got my response written).

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User Profile: cuddlyHugs123
cuddlyHugs123 January 18th, 2016

so i commonly give people guides or mood-boosts at the end or during a conversation. It would be great if we could directly access them during the chat instead of opening a new page, searching the right link, copying it and then sending it :)

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 18th, 2016

@cuddlyHugs123 - great suggestion! (paging @Anomalia...)

Others have asked for some sort of resource link or way to pull up information in chats.

How would you picture giving direct access to guides or mindfulness recordings?

2 replies
User Profile: cuddlyHugs123
cuddlyHugs123 January 19th, 2016

@KrinkTheMellowUnicorn

:)

So there is a referral information blue box on top of every chat. It would be great if the links of all those mood boosts and guides would be there. If we just click the link it gets sent to the person

Hopefully that makes sense :)

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 19th, 2016

@cuddlyHugs123 - that does help, but it is a lot of potential information, so there would have to be some way to skim through, select the thing you want to share, and then insert the link.

I'll ponder it...

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 27th, 2016

just ticklng this page so people can see which bugs were fixed recently

User Profile: Anomalia
Anomalia January 27th, 2016

Very excited about feed notifications disappearing when you click on them! Very minor thing, and yet one that can cause so much irritation. :)

9 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 28th, 2016

@Anomalia - I know. It was well meant at the time, to solve the problem of click, wait, where was I => never see it again. In fact, I know someone tagged me in a forum last week and because I clicked it in the app and then navigated away, I never saw it and still never have :(

But it was annoying and it's probably better this way. Alerts and other notifications (you got a review, you earned a badge, etc.) are still sticky, for now.

My longer term goal is to keep a history of notifcations and just distinguish which ones have been clicked (seen/read) and which ones have not yet (unread), but that will take a little more engineering work.

@ezraBC also just now fixed the problem with super-long conversation lists scrolling the chat box off the screen or snapping you back up to the top when you don't want to.

8 replies
User Profile: Anomalia
Anomalia January 28th, 2016

@KrinkTheMellowUnicorn - That officially makes @EzraBC my favorite person ever! That was my biggest bugaboo lately and had fairly significantly changed how I worked with my members and how I followed up. This is WONDERFUL news!!!

7 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 28th, 2016

@Anomalia - please test the interface change and let me know for sure whether it meets your needs.

6 replies
User Profile: Anomalia
Anomalia January 28th, 2016

@KrinkTheMellowUnicorn - Uh-oh...it still seems to snap back for me and make me scroll down. Is this a matter of refreshing my browser / using a different browser?

5 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 28th, 2016

@Anomalia - not sure. what browser are you using?

It might help to refresh your cache, or reload the page with the Shift key held down.

If you want to send me a screenshot of what you're seeing, I can troubleshoot.

4 replies
User Profile: Anomalia
Anomalia January 28th, 2016

@krinkthemellowunicorn - using firefox. Nit in front of my computer now, but I'll try some things tonight and let you know

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 28th, 2016

@Anomalia ok thx

2 replies
User Profile: Anomalia
Anomalia January 28th, 2016

@KrinkTheMellowUnicorn - Refreshed a couple things and it is working BEAUTIFULLY now! Thanks again to you and Ezra!

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 28th, 2016

@Anomalia - yayyyyy!!

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP January 31st, 2016

one last january update...

User Profile: Anomalia
Anomalia January 31st, 2016

Yippee! I love bug fixes and while the ellipses hyperlinks are a little deal in terms of functionality, I use them so much that I'm thrilled to see that one will roll out soon!

As always, thanks to the whole team working on this - you guys are amazing!

User Profile: Celaeno
Celaeno February 17th, 2016

@KrinkTheMellowUnicorn, just now I noticed that the members' "My Progress" page has active buttons for info about level and points. Thanks for that!

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP February 18th, 2016

@Celaeno - yes I think that was a longstanding request - I am behind on updating the Top Ten list :)

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User Profile: QuickJazz
QuickJazz April 2nd, 2016

@KrinkTheMellowUnicorn

How is progress insofar as the 7 Cups feed posts? Any post made by 7 Cups, I cannot see on my latest feed posts. I know I am not the only one. I enquired about this via email a good while ago more than once, but was wondering if it has been worked on at all.

I can see its reposts though! All of them now, I think.

2 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP April 2nd, 2016

@QuickJazz - I'm not sure of that specific bug but the repost method we use is proving to have some serious drawbacks and we are planning for @ezraBC to "rewire" it in the coming month. this should help ease the worst issues but I'll have to see if the 7 cups feed distribution is something else.

i wonder if we ran the 7 cups feed in its own column and just had it always coming from one place that it might not flow more easily....

1 reply
User Profile: QuickJazz
QuickJazz April 2nd, 2016

Thank you @KrinkTheMellowUnicorn ! That was a really speedy response too.

I had stopped seeing 7 Cups posts quite some time before the reposts began to disappear. But the reposts have come back, yet the 7 Cups posts have not for me. So I am guessing it is probably due to something else, although I won't pretend to understand any of how anything works. Good luck to Ezra!! Sounds like a lot of work.

Thank you very much everyone for working so hard on fixing these issues all the time. It is very much appreciated!

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User Profile: lucy2
lucy2 April 6th, 2016

Hi Krink, hope you can help :-) my referral link has rarely worked since I've been here, would you check it out please when you have time.

Thank you

Lucy2

2 replies
User Profile: Anomalia
Anomalia April 6th, 2016

@lucy2 - I think the best way to get this fixed is to submit a support ticket (Community --> Support and Feedback) so that you can leave all the details and the Dev Team can take a look. :)

1 reply
User Profile: lucy2
lucy2 April 6th, 2016

Thanks @Anomalia

Lucy2

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn OP May 24th, 2016

hey all.. the year got busy and we've fixed a mess of bugs but I got a bit behind on updating y'all, so I will do one final update of this old Jan 2016 list and then publish a new top ten list, and also do a more general update about the roadmap and what to expect coming up next.

1 reply
User Profile: Anomalia
Anomalia May 24th, 2016

@KrinkTheMellowUnicorn - Excellent! Looking forward to seeing the roadmap post!

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