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Chat 2.0 Version

User Profile: trueconfidant123
trueconfidant123 June 13th, 2023

7 Cups recently launched the Chat 2.0 version. I observed many members and listeners faced difficulty accessing chats in the older version due to the glitches. I thought I would share it here for the ease and convenience of everyone. All our fellow cupsers can switch to the new domain by using the following link.

https://www.7cups.com/chat/?chatVersion=2.0


7cups-logo-text-tile_1686690249.png

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User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou June 14th, 2023

Hiya Confieee, thanks for sharing! Do you find the updated version less buggy?😮

How has it been for you to switch?

@trueconfidant123

4 replies
User Profile: trueconfidant123
trueconfidant123 OP June 14th, 2023

@Sunisshiningandsoareyou

You're welcome Sun! The updated version has sure made navigating easier. However, I'm personally still getting accustomed to it. How has it been for you?

3 replies
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou June 14th, 2023

@trueconfidant123

Im not a fan of change xD specially something that feels rather fancy-ish than a necessity, so I'm not really a fan of the new version, but i hope to give it a fair chance also.

So far the overall look doesn't appeal too much, but maybe it's better in functionality, as you said it's easier to navigate?

Definitely something to take time in getting more accustomed to, wishing everyone luck with that. 😅

2 replies
User Profile: trueconfidant123
trueconfidant123 OP June 14th, 2023

@Sunisshiningandsoareyou

I can agree. We were habitual to using the old version and this sudden update may not be as per everyone's expectations. It will take time for us to get used to it and get out of the comfort that was routine to us.

1 reply
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User Profile: Fradiga
Fradiga June 14th, 2023

@trueconfidant123

Thank you! From the get go, the new address seems to have erased a lot of glitches

1 reply
User Profile: trueconfidant123
trueconfidant123 OP June 14th, 2023

@Fradiga

That is true ma'am! I hope it serves the purpose.

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User Profile: PawsomePaws
PawsomePaws June 14th, 2023

@trueconfidant123

Don't like doesnt work on phone

1 reply
User Profile: trueconfidant123
trueconfidant123 OP June 14th, 2023

@Howegeorgia20

We have a mixture of reviews here.

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User Profile: Fradiga
Fradiga June 14th, 2023

@trueconfidant123

It seems to have helped. Much relief here. The link that was sent made it work.

However, I have another question: I used to be able to copy-and-paste messages on the phone app and that feature has been gone for a while when it was so useful to send the same messages to different members, such as: "I am going to be online in 30 minutes, if you can make it" or "Just to tell you I cannot be online tomorrow" - that type of messages. I wonder if this feature will ever come back.

Thank you

2 replies
User Profile: trueconfidant123
trueconfidant123 OP June 14th, 2023

@Fradiga

It works just fine for me since, I use the web version. However, I discovered you can't copy on the app unfortunately. But you can paste if you copy something from somewhere else.

To provide a feedback on the Chat 2.0 Version use this link

https://docs.google.com/forms/d/1zJ4CqABwugw4zklK9x3f2aXTDRT0aeqBpMek8yIUxRY

1 reply
User Profile: Fradiga
Fradiga June 15th, 2023

@trueconfidant123

Thank you for the follow-up. I have filled at least two questionnaires. Chatting has become so time-consuming with the new glitches added to the old ones

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User Profile: bluelotus99
bluelotus99 June 14th, 2023

I really hope they implement the Dark Theme to the desktop browser version

1 reply
User Profile: trueconfidant123
trueconfidant123 OP June 14th, 2023

@bluelotus99
Yes, that is quite in demand.

User Profile: purplelady568
purplelady568 July 4th, 2023

@bluelotus99 Yes, I have suggested this, too!

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User Profile: Fradiga
Fradiga June 14th, 2023

@trueconfidant123

Hi again.

I am sorry I spoke too soon about the changes, which feel more like a downgrade than an upgrade after tonight's experience.

I had a terrible time this evening with chats that were coming in. The column on the left of the screen does not show more than two members' last chats and the "Chat" bubble at the top of the screen is not telling you WHO has sent you a message as it used to before. Also, some of the synchronicity seems to be lost. I used to see the messages bubbles instantly and there is a lag now.

In the end, I got a 7cups "no reply" message tonight in my email about my response time, this after labouring 1 hour and 40 minutes through my chats and I was frustrated enough. People seem to know that I am online even if my signal is "offline" and they come in with new messages and I have to at least let them know that I am not ignoring them but I am already busy.

It feels as if you're damned if you do and damned if you don't.

Thank you

3 replies
User Profile: beck1
beck1 June 14th, 2023

@Fradiga I'm really sorry to hear about the problems that you are having. You are welcome to leave feedback about Version 2.0 here

2 replies
User Profile: trueconfidant123
trueconfidant123 OP June 15th, 2023

@beck1

I really hope they consider the feedbacks and work on resolving the issues. It will be a relief to both members and listeners.

User Profile: Fradiga
Fradiga June 15th, 2023

@beck1

Thank you! I am using it.

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June 16th, 2023

@trueconfidant123 i love it, it's so smooth!

User Profile: trueconfidant123
trueconfidant123 OP June 16th, 2023

Sharing herewith the latest post on Phased Chat 2.0: Improvement Updates by @ASilentObserver, for your reference.

1 reply
User Profile: Fradiga
Fradiga June 16th, 2023

@trueconfidant123

Thank you for flagging it. Really helpful. Even though I moan and cry in my corner, I have to admit that it must not be an easy job on the techs.

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User Profile: PollenBee
PollenBee July 2nd, 2023

@trueconfidant123

I like the colours! It's uncomfortable to use on browser though. The tiny box where you type in is sometimes (mostly) placed so high i can only see 1-2 messages in the chat. I have to scroll to see everythings else. When i do scroll sometimes it goes down but when i scroll it the wrong way it goes back up. That's my main issue with it anyway. That box got chonkier too so it takes up so much space 😭 (This happens on full screen).

4 replies
User Profile: trueconfidant123
trueconfidant123 OP July 3rd, 2023

@PollenBee
I like the color scheme as well. I usually avoid the full-screen mode due to this very reason. The scrolling up and down can be uncomfortable and lead to delayed responses. Have you considered leaving a feedback for the same ? Click here to fill the feedback form for Chat 2.0 Version.

3 replies
User Profile: PollenBee
PollenBee July 3rd, 2023

@trueconfidant123 i did leave a feedback (but not mentioning this particular problem) can i submit multiple as i discover bugs along the way?

2 replies
User Profile: trueconfidant123
trueconfidant123 OP July 4th, 2023

@PollenBee

Mostly yes. I hope the issue gets sorted out.

1 reply
User Profile: PollenBee
PollenBee July 4th, 2023

@trueconfidant123 mostly haha. Okey dokey

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User Profile: purplelady568
purplelady568 July 4th, 2023

Is anyone else having trouble with messages appearing out of order?

This is happening to me in both chat versions, 1 and 2.

1 reply
User Profile: PollenBee
PollenBee July 4th, 2023

@purplelady568 me too but only when i refresh

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