The 7 Cups Help Center Improvement Project: We Need You!
Hello, community!
Our Help Center is a vital resource for all members and listeners, providing answers to common questions and guiding you through your 7 Cups experience. We're always striving to make it even better, and who knows what you need better than you?
We're inviting you to help us beef up our Help Center at help.7cups.com. What questions or information do you think would be most valuable to add? Your insights will directly benefit our entire community by enriching our knowledge base and making it easier for everyone to find the support and information they need.
Some examples of questions might concern navigating the site, understanding roles, listener learning links, or best practices for supporting others. The ultimate goal is to make this our strongest centralized resource, as it’s intended to be.
📝 Please use the form below to submit questions or information you'd like to see added to our Help Center.
https://docs.google.com/forms/d/1qSfX5gY8uz4KZO-XhFetsInGmfeVULqR2Lo9vaI7Y7g/
💡 Note: Before filling out the form, please check out the Help Center to see if what you want added is already there!
Thank you for helping us improve 7 Cups for everyone!
My goal is to have amassed enough submissions to upload this summer (Quarter 3)!! That should give us plenty of time to make thoughtful submissions 💙
@Heather225 thank you for all your hard work 💜🥰
@Heather225
Thank you I will add my feedback.
@Heather225
and thank you for all the hard work you put into tis and for listener to others.
@Heather225
Thank you for all that you do 😊
Hi:
I like your app and find the people supportive. A couple of navigation ideas.
It would be nice if when you type a comment and hit return, you could still see what you just wrote instead of scrolling up.
It would be nice if there was a direct route to subgroups.
It would be helpful if when you get an upvote or comment, you could be taken directly to your post.
😊
@Heather225
hi frend heather this is very cool i will check this out thank you
@AverageRedditor
thanks for your help!
How often does 7 cup update their home page, mine says it was last updated on May 20 here we are at the end of July and I'm still looking at a page from May.
@Dooptydoo
hi, there! is this your feed your looking at (the homepage) on the site? can you clarify where the date is displaying on? is it on a forum post or something else?
@Heather225 when I first log in it starts with "Why do I always feel my boyfriend's cheating". right above that it says last updated on May 20 and I believe the post is from 2016.
@Dooptydoo
it may be the algorithm showing you it based on your activity on the site, but it definitely shouldn't be stuck on a post or a long time. our feed is dynamic, so it's supposed to refresh. if your homepage isn't moving content, feel free to report it to our tech team to look into: https://help.7cups.com/hc/en-us/requests/new
@Heather225 1. currency , as it lead to violation makes us less frair and inclusive I mean creats recism .
2 . Idiology of body , it maybe applicable for personal dm byt I think not for support room or tcr because it can also create recism and a heinous act of body shaming . Both incloses personal info which maybe out of tge community guidelines
@Heather225 I think we could add gender in my cups profile actually a listener should know about their gender this way listeners can treat differently according to gender as listeners would may be different to treat according to gender .
@pioneeringHouse8609 * members profile sorry for the misspelling .