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Stop sending junk mail to people who have their email preferences set to NEVER

User Profile: Consolas
Consolas September 13th, 2015

I have all my email preferences set to NEVER EMAIL ME. And yet junk mail from 7 Cups landed in my email inbox today. Not cool. As in, 'makes me want to stop coming here forever' type of not cool.

If you're not going to respect users wishes to not be contacted, why would you offer the option in the first place?

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User Profile: Amelia
Amelia September 14th, 2015

@Consolas -- Sorry this is going on!! I'll bet it's frustrating! I'm going to tag a few people who may be able to address this issue, okay? Take care!

@ezraBC @KrinkTheMellowUnicorn

User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn September 14th, 2015

@consolas, sorry about the error. We recently made an update to our email notification system and it sounds like there is a bug.

Can you tell us which email you received? and we'll figure out what went wrong.

User Profile: Consolas
Consolas OP September 15th, 2015

It was mail about my 'growth path', which has been set to NEVER notify me since the day I joined.

User Profile: oatmealcookie
oatmealcookie September 15th, 2015

Yesterday I got the "Welcome to 7 cups" email again -- it was the third one. The first one, I expected since it was when I first joined. But I had no idea why I got the other two! smiley

1 reply
User Profile: AffyAvo
AffyAvo September 15th, 2015

@KrinkTheMellowUnicorn I've been getting these too, and it's been a while since I've joined.

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn September 15th, 2015

sorry about this glitch everyone.

i believe we have a fix in place for this but let me know if it persists.