Why do some forum posts automatically get minimized?
Hey, I have a bit of a question. I've noticed that sometimes certain forum posts automatically get minimized. I wonder why this happens because I find that this is a bit annoying if it happens in the middle of a conversation. Also, is this meant to happen this way or is it a bug? Any idea, anybody?
I just re-read this and thought the post may have been unclear, so just to clarify, this is what I'm talking about:
And this sometimes happens automatically without me clicking somewhere to hide/minimise the post. And I am sure I don't accidentally click somewhere to minimize it or something.
@exuberantBlackberry9105
Hey! I think it is a bug because I have noticed it too!
I am going to tag in some people who might have answers or know people who might. @Tommy @Heather225
@HopieRemi I too have been thinking this might be a bug, though I'm not totally sure. Thank you so much, Remi, for tagging the people who can hopefully give us some answers. 💙
@HopieRemi
@exuberantBlackberry9105
Not to worry, it isn't a glitch! There's an algorithm that decides whether to expand or collapse forum replies, but you can simply hit the arrow and manually expand them.
@Heather225
What is the algorithm based on if I may ask?
@Heather225 Thanks for letting us know. I have the same question on my mind as Remi asked, what is the algorithm based on? And of course, we can manually expand such collapsed replies, but what's the purpose behind collapsing them in the the first place?
The algorithm is part of a new initiative aimed at highlighting the most helpful and supportive posts in our community. It considers factors such as engagement, content quality, and relevance. The goal is to ensure that valuable and supportive content gets the visibility it deserves.
Tagging @jon@7 cups
I think you mean @Jon7cups ?
@HopieRemi
Thanks!
