Skip to main content Skip to bottom nav

January 26: Updated Android App Release!

User Profile: Laura
Laura January 26th, 2016

We are thrilled to announce that the latest version of the 7 Cups android app will be released tonight! woohoo!!

@Krinkthemellowunicorn will follow up shortly with more information about the updated app and what is new!

If you are an android user, we encourage you to download the latest version!

As usual we are collecting feedback & bug reports! Please submit them using this form!

145
User Profile: Enjoythelife91
Enjoythelife91 February 2nd, 2016

Hey, Need help, Unable to login the app.Just shows white screen after 7cups logo. tried both version 2.5.3 & 2.5.5.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 3rd, 2016

@Enjoythelife91 - we're trying to figure this out. I sent your info to @ezraBC

load more
User Profile: badpennyblues
badpennyblues February 3rd, 2016

So I have some questions and suggestions to do with the android app, is it better to post here or use the feedback form?

1 reply
User Profile: GlenM
GlenM February 3rd, 2016

@badpennyblues you can post them here. thanks :)

load more
User Profile: puddy
puddy February 3rd, 2016

When I go to the list of meditations I can't scroll down even though I could when I first installed the so before the last 2 or so updates. I'm pretty sure that the list was pretty long but now I can only see a single page of meditations listed. Is this a bug?

8 replies
User Profile: puddy
puddy February 3rd, 2016

Yeah. Just checked the website & lots of meditations there but only one page of them can be accessed in the Android app.

To be honest the web version of the site is much easier to use than the app version. It's really difficult in the app to get an orientation on the discussion forums etc. for example.

5 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 5th, 2016

@puddy - can you say more about what would help with orientation around the forums on the app? I'd love to improve that.

4 replies
User Profile: puddy
puddy February 6th, 2016

@KrinkTheMellowUnicorn

Thanks for responding.

On the website I can get a clear orientation on the forums and their contents.

I don't find it so easy on the app.

Maybe I'm doing something wrong or I need a bigger screen phone or a tablet.

To be honest I've switched to using the website rather than the app even on my phone.

I just find it easier.

One other thing that I mentioned elsewhere ... a bunch of the meditations use a really melodramatic deep make voice which I think sounds like a parody and which I really cannot listen to or take seriously. It's a pity because some of those meditations sound interesting from the titles. JKZ had a much easier to listen to voice.

Maybe that's just my problem! :-)

Keep up the good work notwithstanding my (hopefully constructive) criticism.

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 6th, 2016

@puddy - yes the criticism is helpful, thanks!

have you been able to find the Forum category listings in the Community section of the left-side menu drawer?

2 replies
User Profile: puddy
puddy February 7th, 2016

@KrinkTheMellowUnicorn

I don't actually use the app anymore.

I uninstalled it and just use the website via my browser.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 7th, 2016

@puddy - okeedoke

load more
load more
load more
load more
load more
User Profile: ezraBC
ezraBC February 4th, 2016

@puddy

You're right. Ill get this fixed in the next revision!

1 reply
User Profile: puddy
puddy February 6th, 2016

@ezraBC

Thanks a lot.

Much appreciated.

load more
load more
User Profile: Tina8266
Tina8266 February 5th, 2016

crashing app. each time i try to use

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 6th, 2016

@Tina8266 - which version of the app? what type of device?

load more
User Profile: faithlove1111
faithlove1111 February 9th, 2016

Thank you KrinkTheMellowUnicorn. It works on my phone. smiley

User Profile: jwwc
jwwc February 9th, 2016

how can I see my badges in the app?

2 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 11th, 2016

@jwwc - if you tap on your own username in a chat or forum or feed it will open up your profile in an overlay. your badges are on the profile.

i'll attach my own:

1 reply
User Profile: jwwc
jwwc February 14th, 2016

@KrinkTheMellowUnicorn thank you!

load more
load more
User Profile: cyci
cyci February 9th, 2016

Can i give a suggestion about giving a beep sound or vibrate when we get a new chat or personal request? As we use app to make everything easier, i think maybe it might help if we get a 'code' when we got a new chat so we can response asap.

6 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 11th, 2016

@cyci - you should get a notification when you have a new message. Do you know if you have push notifications turned on?

5 replies
User Profile: cyci
cyci February 11th, 2016

@KrinkTheMellowUnicorn already, i turn it on in the setting already, but it is kinda slow working

4 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 11th, 2016

@cyci - slow like you don't always get them? or they come late?

3 replies
User Profile: cyci
cyci February 11th, 2016

@KrinkTheMellowUnicorn they come really late ... even in some case the member are gone alr ...

2 replies
User Profile: ezraBC
ezraBC February 12th, 2016

@cyci

We're overhauling the pushes completely. I know there are a lot of ways you can miss them due to current way things are written. Ill begin this work tomorrow BTW

1 reply
User Profile: cyci
cyci February 12th, 2016

@ezraBC well, thanks for fixing it to me, it works kinda well today, well, keep the good work na... love you guys and good luck... i hope everything will be much better and better for you guys 😊😃😄☺

load more
load more
load more
load more
load more
load more
User Profile: cantfixme
cantfixme February 10th, 2016

I don't know how to change the app to spanish.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 11th, 2016

@cantfixme - the app is not localized yet, I'm afraid. The interface is still all English. We hope to get translations done this year...

You can search for listeners who speak your language although some may vary in proficiency.

load more
User Profile: kindSun37
kindSun37 February 17th, 2016

Can anyone tell me where I can find the general requests on the android app. Thanks

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn February 20th, 2016

@kindSun37 - they are on the little "G" tab in the upper right of the chat window.

We also plan to add it to the left side navigation for listeners.

load more
February 19th, 2016

:o