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Member Email Verification Update - first week of June

User Profile: Kate
Kate June 7th, 2018

Hello wonderful community!

As you know, we have been extra focused on safety in the community lately and we've already announced that all members are required to verify their emails to post in the forums. We are excited that this update will be applied to the group support rooms within the next day as well. All members will be prompted to verify their email addresses to access all of the forums as well as the group support rooms.

We recognize that this is a big change which is why we're being mindful to take this as a step-by-step process. As always, safety is a top priority and we are looking forward to seeing this update.

Thank you all for everything you do to keep the community safe and supportive!

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User Profile: toosilent
toosilent June 9th, 2018

so my email verification link was in the spam box..??

is this normal or was it just me?

1 reply
User Profile: RarelyCharlie
RarelyCharlie June 9th, 2018

Pretty normal. 7 Cups sends mail from an automated system, and this can make it look like spam because it's not from a person. 7 Cups also sends actual spam at times, and after that happens everything 7 Cups sends can get treated as spam.

@toosilent

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User Profile: delightfulShiny35
delightfulShiny35 June 10th, 2018

I confirm my email as provided ..No change. Let me know , if further support is required.

User Profile: hardworkingpark83
hardworkingpark83 June 10th, 2018

When did this email verification take effect? I dont get prompted to verify my email to post things.

User Profile: StarlightFairy
StarlightFairy June 10th, 2018

@Kate Hey Kate! I don't know if you can control this but I wanted to ask that you mention the email verification might go to the spam folder. This happened to me and I kept trying different emails, rechecking my inbox over and over again.

User Profile: Hope7879
Hope7879 June 11th, 2018

How do I do the email verification I can't it hasn't been sent to my email and hasn't said anything about it

1 reply
User Profile: AffyAvo
AffyAvo June 13th, 2018

@imsorryitry Are you able to access the rooms? If so, your account has been verified.

2 replies
User Profile: Hope7879
Hope7879 June 13th, 2018

@AffyAvo

Yes I have thank you like the support rooms or the group chats

1 reply
User Profile: AffyAvo
AffyAvo June 13th, 2018

@imsorryitry The group support rooms. Sounds like you're all set :)

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User Profile: Easyspring18
Easyspring18 June 18th, 2018

@imsorryitry yeah me too , I don't know how to verify it

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User Profile: richyShiny39
richyShiny39 June 14th, 2018

1 reply
User Profile: AffyAvo
AffyAvo June 14th, 2018

@richyShiny39 Sharing offsite contact information is not allowed here, so I deleted the text in your post. To verify it, you need to click the link here and then use the email that the 7cups site sends you.

I also just realized you're a listener, your email was verfied when you signed up.

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User Profile: Hallee
Hallee June 19th, 2018

Looking for a long term friend. My name is Hallee boals and I am a complete mess, but I'm a good listener too. I don't have any real friends in my life except my significant other, which is great, but i just really want a best friend to talk to and to listen to. laugh