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Nov 10: Updated Android App is Now Live! WooHoo

User Profile: Laura
Laura November 10th, 2015

The new version of the Android app is now available in the google play store! This version will mimic the updated site design and increase functionality for all users. It is also much more stable than the old version.

If you are an android person, please download the new version and provide us with feedback here in this form!

If you love it, don't be shy, let us know by leaving a positive review! :)

Thank you very much!

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User Profile: ItIsPossible
ItIsPossible November 10th, 2015

I just downloaded the app last night for the first time, and I really like how simple it is! How is it different than the updated version? I'm asking because I'm thinking about waiting for automatic update...

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 10th, 2015

@ItIsPossible

It's quite different and the old one is going to get a bit buggy as we keep building out the new one...

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User Profile: cristiana33
cristiana33 November 10th, 2015

Yay! I've been waiting for this moment for soo long. Cannot wait to have this beauty (the new design) on the app as well <3

Q: Do we need to uninstall and install again or just update our app?

3 replies
User Profile: StandForFreedom
StandForFreedom November 10th, 2015

@cristiana33 Hey, I'm not sure if you've already figured this out or not, but updating the app worked just fine for me. No need to uninstall and reinstall anything! =D

1 reply
User Profile: cristiana33
cristiana33 November 10th, 2015

@StandForFreedom

I didn't. Thank you! :) You actually reminded me to try it before getting to bed. Gonna fall asleep with a big smile on my face for sure.

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@cristiana33

just updating should be fine.

if anything weird happens uninstalling and deleting you cache may help.

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User Profile: corey561
corey561 November 10th, 2015

Wow, what a fantastic update! I absolutely love the new material design. One minor thing.. under the "chat" section, the general and personal requests look a bit too cluttered. Other then that, everything is great, and I am looking forward to the "my progress" section!

-Cheers!

Corey

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@corey561

agreed re the clutter - that was a quick & dirty reskin to enable us to get the new app into the store. we will be going tab by tab implementing the design more correctly, still to come, still to do!

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User Profile: ihope4ever
ihope4ever November 10th, 2015

I am sooooo happy with this new update :D !!! At first I wasn't sure what it'd be like because I was pretty happy with the old version but this is wayyyyy better ! It's gonna be AMAZING once it's fully finished heart

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@2015ihope

I'm so glad you like it so far. We know it has a long way to go and we've been anxious about sharing it long before it's "perfect"...

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User Profile: n0thing14
n0thing14 November 10th, 2015

@Laura the new app won't let me type in conversations D:

3 replies
User Profile: OpsTops
OpsTops November 11th, 2015

@n0thing14 we are working on the keyboard. When you see the keyboard come up, please hit a key and it should display the text bar for you to type in.

User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@n0thing14

let us know if @twish's workaround helps. We know that on some devices (like my phone!) the keyboard covers some or all of what you want to see.

Usually typing anything (I generally hit return/enter right away) repositions things (but not always).

We'll figure it out. btw, what kind of phone or device are you on?

1 reply
User Profile: Ace13
Ace13 November 11th, 2015

@Twish @KrinkTheMellowUnicorn for me it was already doing that in the old app, but the tapping one key trick works well (On galaxy S4 , Ipod5 and Iphone 4s)

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User Profile: Ace13
Ace13 November 10th, 2015

it is wayyyy better already! super fast and the multitask bar no longer resets so I'm already quite happy with that + we get the feed! I'll submit a few bugs I found, other than that I think we could have a notification tab again (unless it's in the glitched"me" tab?)

User Profile: Cheeney
Cheeney November 10th, 2015

The new updated app looks amazing and it's very user friendly, awesome job!

User Profile: StandForFreedom
StandForFreedom November 10th, 2015

Just updated my app, and its so pretty!

Love that we can view the feed on the go now, and loving the fresh new look of everything! Its so bright and shiny like the desktop update!!

A little bit slower than the old app, but its so pretty that I don't even mind.

WELL DONE TEAM!!! =D

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@StandForFreedom

hmm, it should not be slower (except maybe on initial load).

Please let us know where it is feeling slower so we can troubleshoot!

2 replies
User Profile: StandForFreedom
StandForFreedom November 11th, 2015

@KrinkTheMellowUnicorn

I do believe it may have just been me being a bit too keen to try out the new app =)
I think my phone was still going through the update process while I was trying to play around on it, so everything was going super slow. But I've just tested it out again, about 30mins later, and you're right! Its not slower! =D
Thank-you for being amazing, and a for all the hard work you've put into this!! =D

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@StandForFreedom

oh good! we really hope the thing is snappier and much more stable, although we know there are still some gremlins lurking in the works...

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 10th, 2015

heya all!

please be aware that this updated app in the store is just the tip of the iceberg of what we are planning to deliver. It hit the tipping point of being more stable and reliable and less buggy than the old app and matching it in terms of features (ahem, except one or two things we're working on!), while also adding the path and the feed and an updated navigation.

we have lots more to do and I've listed out many of the known issues and top priorities for this app in my studio forum: Android

We welcome feedback and expect to get a lot as we improve this thing but please do take a moment to see the known issues to set your expectations appropriately and save us all time going over issues we already know about.

Thanks everyone for your patience!

User Profile: lovingCamp5012
lovingCamp5012 November 11th, 2015

After installing the new update, when I clicked the login option after providing email id and password, the app closed automatically and a pop up came out to say: Unfortunately 7 cups has stopped. This is happening all the time.

Are you also facing the problem. Can anyone suggest me?

14 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@lovingCamp5012

I had this problem once during testing. You may need to stop the app (Settings, Apps, 7 Cups) and possibly even empty its cache. If you do these things and the problem persists please let me know and we'll figure it out together.

13 replies
User Profile: lovingCamp5012
lovingCamp5012 November 11th, 2015

@KrinkTheMellowUnicorn

I had stopped the app first, cleared its cache then. But still the problem persists.

12 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@lovingCamp5012

the next thing I would try is uninstalling and reinstalling

8 replies
User Profile: TortueDesBois
TortueDesBois November 11th, 2015

@lovingCamp5012, @KrinkTheMellowUnicorn

It did the same to me, and after no more able to load it at all! it only keep on the page with the big cup and saying 7 cups and to take a deep breathe. and it closes automatically. I uninstalled the old one before to download the new one.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@TortueDesBois

Is it still stuck like that for you now?

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User Profile: TortueDesBois
TortueDesBois November 11th, 2015

@KrinkTheMellowUnicorn Yes... and it tells me that the app stopped...

5 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@TortueDesBois

so if you have uninstalled/reinstalled

stopped/started

cleared cache

and restarted your device

and you are still stuck in this state, please let me & @ezraBC know and we will investigate what is causing this.

btw, there was no need to uninstall the old app before updating. I should have explained that.

4 replies
User Profile: lovingCamp5012
lovingCamp5012 November 11th, 2015

@KrinkTheMellowUnicorn

I have also uninstalled and reinstalled the app but the same problem is going on. Is there anything else that I can do?

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@lovingCamp5012

just tell us your device type and we'll try to figure it out.

One question right now is whether it's the app or the fact that our entire service is under attack right now...

2 replies
User Profile: lovingCamp5012
lovingCamp5012 November 11th, 2015

@KrinkTheMellowUnicorn

My device is Micromax Unite A092 which runs on Android v 4.3 Jelly Bean.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 12th, 2015

@lovingCamp5012 - thanks - I'll ask @ezraBC to take a look

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 11th, 2015

@lovingCamp5012

I'm not sure if this is related to your problem but to fix one category of crashes seen on older phones, we just made a 2.0.1 update. Please let me know if it behaves any better on your phone.

2 replies
User Profile: lovingCamp5012
lovingCamp5012 November 11th, 2015

@KrinkTheMellowUnicorn

Hi, I have updated 7 Cups app to the 2.0.1 version which is now working well. It is successfully logged in.

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn November 12th, 2015

@lovingCamp5012

great! we're up to 2.0.2 now for other fixes but mostly we can fix things without updating the builds

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