7 Cups (Ask Me Anything)! Do you have questions? Get them answered here! (2025 thread)

Are you new to 7 Cups? Are you new-ish but still finding your way around? Or maybe you've been here a while and simply don't know where to ask a question?
You've come to the right place!
My name is H, and I lead our Community Team. We help manage the various aspects of the site and provide ongoing support to listeners, leaders, and members.
With the numerous features we have, there's a lot to absorb. Be in navigation questions, safety practices, volunteer opportunities, or links to resources, this is your space to ask away!
Please reply below with your questions related to 7 Cups!
I will do my best to answer within 72 hours. 🔔 Make sure to keep an eye on your notifications so you can check the thread for your answers.
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If any of our community members here would like to hop in and answer any queries, please feel free! Thank you for your help!
@Heather225
uh hi, thank you. and i was wondering, are listeners allowed to take yo off this website (like to google chats, or ask for your ***, etc)?
(sorry if this is weird)
@BrokenTempest Definitely not. It's covered in the general guidelines here https://www.7cups.com/community-guidelines/General-Guidelines-f9210097010243cba35a46e219dc2214
It's also covered multiple other times like the forum guidelines, group chat guidelines, etc. You are encouraged to report any listener asking to connect off of 7 cups!
And extra encouraged if the listener is an adult, as we also have extra guidelines to help keep teens safe!
https://www.7cups.com/@Rebekah
Oversees safety and can help if you have any questions about reporting.
@AffyAvo
thank you, last night it was my first time with a listener and they made me really uncomfortable and got me off of 7cups and onto google chats, i blocked them and reported it immediatly. But thank you so much, i just wanted to be sure
@BrokenTempest You did the right thing! 💙
How do the stars work on listener profiles? How do they keep them at 5 stars? How do people lose stars? Does losing stars affect listeners or make them lose access to their member account?
Why do a lot of people’s bios have long blank spaces at the bottom? Is that just an IT issue?
@jesusredeemedme2425 when poeple paste text into their bios, there is often space at the end. That can be corrected by each member by editing their bio and deleting those spaces. I am not sure anything can be done about that by tech people.
Thank you! <3