Skip to main content Skip to bottom nav

Where do I access my therapist?

User Profile: Bossbabe2468
Bossbabe2468 March 8th, 2021

I paid 150 dollars for one month of therapy. I asked my therapist several questions. It states she will get back to me. No where on the site can I see her responses. I have ot heard from her. Before I cancel this service, am I missing something? I tried calling customer service and on a business day they can't be bothered to answer their phones.

5
User Profile: MidwesternCalmSeeker
MidwesternCalmSeeker March 14th, 2021

@Bossbabe2468 I hope you figured this out but you may want to email support@7cups.com and see if you can get a response. I think there's a section of your app that you go to but I don't know for sure, sorry!

User Profile: Listeningsarinn
Listeningsarinn March 15th, 2021

@Bossbabe2468

@soulsings @LisaDeRegtMBPsS @heather225

hey there i think you'll be able to better answer and help them out

2 replies
User Profile: soulsings
soulsings March 15th, 2021

@Listeningsarinn the Clinical Director of Therapy at 7cups already provided the answer. Please scroll down to Lisa De Regt.

1 reply
User Profile: Listeningsarinn
Listeningsarinn March 15th, 2021

@soulsings

hey soul❤️ Thanks for your response, yep i saw their answer, tho it was after my post!

load more
load more
User Profile: LisaMeighanMScGMBPsS
LisaMeighanMScGMBPsS March 15th, 2021

@Bossbabe2468

Hi there,

Please email support@7cups.com and we will look into this for you.

Take care,

Feeling better starts with a single message. Check out my profile and reviews.