Academy Central Support Thread! Go to thread for academy questions
Hi everyone! I hope you are doing well. It is common to have questions regarding your academy program journey. It can be challenging to wait for a response so to provide speedy support, we have decided to have this one central thread where all academy trainees/interns can ask questions related to their academy journey.
Here is how to get support!
Respond to this thread with your question(s) and the program you are enrolled in. Remember, more information is better than less information. Provide context where needed so you can get speedy answers.
Who can respond to the questions?
Academy mentors, graduates, and even trainees if they are sure of the answer! Feel free to support each other and provide tips!

Make sure to keep an eye on your notifications so you can check the thread for answers.
NEW - Are you an academy graduate or a mentor? We are looking for consistent/active leaders to respond to the queries on this thread. If you wish to spend a couple of minutes every week answering questions. You can sign up here!
@Hope can you please tell me what does 1000 cheers mean? I start my internship trail period today.
@plushPalm56
First of all of good luck with your internship.
https://www.7cups.com/listener/training/points/ Here a post what are cheers are and how to get them.
@Hope
Hi! For personal schedules, I had taken a break from being active here and because of that I wasn't able to submit my monthly evaluation forms after 1st month. But I am trying to complete my electives and I'm very close. Can I still submit my final evaluation form? Or am I disqualified automatically because of not being active and need to do the internship from the start?
I was supposed to start yesterday but I haven’t heard back since I accepted my seat. I’m worried I’m getting behind on my tasks.
@Hope
Hello, I am pretty new to 7cups and I am currently a student doing the intership program. I am really freaking out right now because I am already 3 days late to submit my trial form and I have everything completed except the HANG10 requirement. I am at step 8 (30 messages on a 1on1 general request chat) and I really want to finish it as fast as I can but everytime I accept general requests they either never respond or leave the chat after a few messages. Could anyone give me any help or advice on my situation? Anything would really help since I am starting to get really worried and desperate. Hopefully that wasn't too much to ask for, thank you!
@Hope
Hello, I am pretty new to 7cups and I am currently a student doing the internship program. I am really freaking out right now because I am already 3 days late to submit my trial form and I have everything completed except the HANG10 requirement. I am at step 8 (30 messages on a 1on1 general request chat) and I really want to finish it as fast as I can but everytime I accept general requests they either never respond or leave the chat after a few messages. Could anyone give me any help or advice on my situation? Anything would really help since I am starting to get really worried and desperate. Hopefully that wasn't too much to ask for, thank you!
@goldenFlamingo9717
sorry for posting twice, I think it was a glitch.
@Hope
@Architak2007 They are calculated using the chats count. Listener is for listener rooms and support is for member rooms. Chats count is for 1-1 chats
@Hope
Hello! I have a question about mandatory requirements for the community internship program--it says I need 10 trainings, does that include trainings completed prior to my internship start date or do the trainings from before count toward that?
Thanks so much!
@Jennifire
Yes they count
@Hope
Excellent, thank you again!
@Hope
hi guys, quick question
What are the listener quizzes in the QLP program? Where are we supposed to prepare for them and is it mandatory or an elective ?
I cant find any resources for it so.
And where do we get the result for our active listening tests ?
@gentlemelon85
They are attached in your QLP requirements list. They are mandatory. There are no resources to study and you won't need to. You can redo listener training from training page if you want a refresher. In the off chance you score low, you can retake.
@Hope
Where do I find the score for the listening quiz ? and the active listening tests ?
@Iv02 Hi Iv02, you usually have to apply 5 days before a start date. So preferably on a Tuesday or a Wednesday. Since you have applied on a Sunday, I believe you din't hear back.
Please apply again as per the required start date
@yourbuddy30 I applied on 29th March and requested ro starr on 6th April
@Iv02 That is a week before the start date. Preferably 5 days before is what we look for