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Course 3, Discussion 2: Accepting and Providing Feedback

User Profile: FrenchToast
FrenchToast December 5th, 2022

If you prefer a video/audio explanation, please watch this video.

Some reasons why accepting feedback is important:

  • It helps us improve our craft/skills/ourselves

  • We become aware of our own short comings.

  • We can learn how others may perceive us.

Reasons why it can be challenging to hear constructive feedback:

  • We might associate it with who we are as a whole.

  • We may think the person giving it has lost respect for us.

  • It can hurt our ego.

The choice is yours! Are you willing to deal with discomfort for your greater good? If so then constructive feedback is an essential tool you must utilize.

Now let's see how to give feedback!

If you prefer a video/audio explanation, please watch this video.

Steps to give useful feedback:

  • Sandwich it between genuine positive feedback.

  • Don’t do it too often. Remember a person can only accept so much constructive feedback before it drains them. Use it sparingly.

  • Ask yourself what you are communicating is beneficial to the person or your own personal preference. Only provide feedback if it will help the person.

Let's practice giving constructive feedback.

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

After fulfilling the requirements of this post, please check out the next post here!


🔉This post is brought to you by the Leadership Development Program, find information on it here tinyurl.com/AcademyLDP


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User Profile: Comfortablesmile
Comfortablesmile December 10th, 2023

You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).


Hello,

Coffeperson198

I hope you're doing great. Your commitment and dedication to this forum are really impressive. Keep up the good work.

I just noticed that you are unable to complete the assigned task for 3 weeks. If you're having any issue in doing that, please can you report back to me immediately and i will not hesitate in helping you solve it. Thank you so much for your hard work and i will love to hear from you soon!

User Profile: starryCandy6123
starryCandy6123 December 13th, 2023

@FrenchToast

Your feedback, is both constructive and to the point.  you praised him, but also told him what you, feel he has not been achieving

User Profile: crypticwhisperss1
crypticwhisperss1 December 16th, 2023

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello! I wanted to check up on you because your well-being matters to me. I wanted to take a moment to let you know how much I appreciate your positive traits as part of the team. I find your punctuality, responsiveness within 24 hours, and genuine care for others truly impressive. Your empathy shines through in the way that you interact with everyone. I am here to provide you with some feedback! Lately, I have noticed that the assigned task hasn't been completed for the past three weeks, and there hasn't been much communication about the challenges you might be facing. I understand that you might be busy or feel overwhelmed due to any responsibilities, and I am here to offer support. I want us to have a conversation about what's going on so that we can find a way to address any issues together. I want to let you know that I am sending you this because I believe in your potential, not because I want to criticize you. Thank you for your dedication and the positive contributions that you bring to our team. Have a lovely day! ✨


✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

Done! 🌸

~ Xaverie

1 reply
User Profile: Soul576
Soul576 December 28th, 2023

@crypticwhisperss1

I loved reading your message, it was so wonderfully balanced and thoughtful!

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User Profile: Rosey16
Rosey16 December 19th, 2023

@FrenchToast

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.


 rosey16 I hope you are having a wonderful day! First of all, I want to say thank you for caring about other people and truly being supportive of them. That goes a long way and I'm proud of you for that! The next thing I'd like to bring up is the task you were given roughly three weeks ago. I wanted to ask you if there's something I should be aware of regarding the task since you haven't replied to me. If you could follow up with me, that would be lovely! Speaking about your response rate, I'm happy it's under 24 hours! Thank you so much for your work at 7 Cups and I'd love to hear from you soon!

1 reply
User Profile: CaringSoftly
CaringSoftly December 27th, 2023

@Rosey16

What a great, balanced response!

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User Profile: CaringSoftly
CaringSoftly December 27th, 2023

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi Coffee! Welcome to the 7 Cups team! First of all, I want to give you BIG kudos for being such a caring, empathetic & punctual part of the team! Yay!

However, I wanted to bring to your attention, of an uncompleted a task assigned 3 weeks ago. If you can, please get back to me on update/progress of the task, as soon as possible. If you have decided to withdraw from the task, please let me know as well. Thanks.

In the meantime, hope everything is ok with you & thank you for being a part of the 7 Cups team! 

User Profile: Soul576
Soul576 December 28th, 2023

@FrenchToast

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise)

Hey Coffee!! I hope you're doing well. I really love how caring and empathetic you are, you're making 7Cups a much better case with your work! I saw that you were given a task to complete around three weeks ago and you haven't replied to me about it, I know things can sometimes be difficult, but I'd appreciate a message!! Lastly, I just wanted to commend you for your fast response time, it's so excellent to see!! I hope we can chat soon, thank you for the work you do here!!

1 reply
User Profile: AwarmHEART
AwarmHEART January 2nd, 2024

@Soul576 Nice approach dear

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User Profile: AwarmHEART
AwarmHEART January 2nd, 2024

@FrenchToast

Dear CoffeePerson198,

I want to express my gratitude for your consistent punctuality, quick responses within 24 hours, and evident care for the team's well-being, showcasing empathy. Your dedication to these positive traits has undoubtedly contributed to our team's efficiency and positive atmosphere.

I've noticed that the completion of the assigned task has been pending for the past three weeks, and there hasn't been clear communication about the reasons behind this delay. Understanding the challenges you may be facing will help us find solutions together and ensure the smooth progress of the team. I appreciate your ongoing commitment and look forward to addressing any obstacles you may encounter.

Thank you for your understanding and continued efforts.

1 reply
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User Profile: NewYorker11
NewYorker11 January 9th, 2024

@FrenchToast

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

"Stanley, all due praise is evident for your ability to multitask every morning, the office would not be the same without you! one suggestion that i would give to you Stanley, please pace yourself and give yourself the necessary time to relax and be well, as too much activity can lead to stress related complications. also, i must give much praise to you, for showing up to work ontime on a consistent basis, this department is in debt to you Stanley!"

2 replies
User Profile: AuroraAstral
AuroraAstral January 27th, 2024

@NewYorker11

Extremely good response friend! 

~ Regan

1 reply
User Profile: NewYorker11
NewYorker11 January 28th, 2024

@ReganL

thanks again for your words of encouragement, it means alot! 

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User Profile: AuroraAstral
AuroraAstral January 27th, 2024

@FrenchToast

sername: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello coffee! I hope all is well with you, I admire your dedication to those around you and the members you help. Your punctuality is extremely wonderful to see. I would like to bring up that you have had some task for three weeks now. I was wondering if everything is alright? Please let me know if there is anything I can do to support you. You are doing amazing work and have so hard working skills and amazing dedication. Thank you for all you do!


~ Regan 
 

1 reply
User Profile: quietlistener2023
quietlistener2023 February 2nd, 2024

@ReganL  Your response was warm and emphathetic...yet you got the point across.  A good response

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User Profile: SmileyRainbow
SmileyRainbow January 29th, 2024

Username: CoffeePerson198


Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.


Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.


✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi coffee how are you doing? Thank you for your quick response! Is there anything I can do to help you achieve your task? I love your empathy and caring for others!!! It's amazing 🙂

@ReganL You are doing an amazing job with the leadership development program!!!!!

1 reply
User Profile: Cynthialy
Cynthialy July 10th, 2024

@DanCat1128 good feedback :)

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