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Understanding 7 Cups Culture (LDP Discussion #5)

User Profile: GlenM
GlenM July 28th, 2020

Please note: In order to successfully complete Course 1, you must respond to this post. Your comment/response should answer the questions/shows that you completed the given activity. Read the post carefully and follow the instructions given. Save your responses to a document that you can later refer to. You will need to copy/paste your response in the course evaluation form at the end of each course to show that you have done the work and to refresh your memory.
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Hello Leadership Crew!

We are wrapping up the first course today with our last discussion on culture. Look for more instructions in this post to take the final evaluation for the course to your graduation. Once you have this course complete, you will be 20% done the Leadership Development Program. Good work!

Let's start by looking at the wikipedia definition of culture:

--Culture (/ÃkÃltÃÃr/) is an umbrella term which encompasses the social behavior and norms found in human societies, as well as the knowledge, beliefs, arts, laws, customs, capabilities, and habits of the individuals in these groups.[1]

We take culture seriously on 7 Cups because it is the heart of how we operate. A wise person once said: You teach what you know, but you reproduce who you are. We can have all of the best training content we want, but if our culture is not strong, then we will not be successful in growing a thriving, compassionate, community that will make a global impact.

Every organization has a culture whether by design or by default. When culture (including values and mission are not called out or made explicit, the organization defaults to an implicit or unstated culture. The unnamed culture is not always great for the end users or the community. An example of a common and implicit cultural rule or norm is that the person that makes the most money or the organization is the most important. People that work in this organization then, naturally, because it is the culture, start organizing themselves around ways to make more and more money. The ones at the top of the hierarchy are the ones that make the most money. 7 Cups cares less about money and more about compassion. We call out compassion and celebrate compassionate people because that is central to the work we do.

Please read our guide here to deeply understand our culture. We have made it explicit because we believe it is important to help us all be accountable to what we stand for and believe in. As leaders on 7 Cups, you will be models that emulate our culture and values.

One theme you'll notice in our guide is that it is very proactive, which is the opposite of reactive. We act first, we design first, we implement first in order to make an impact. Companies that react allow events to shape them; we instead try to focus on where we can have influence and shape events before they shape our community.

Part of being proactive is critical because building culture online is more challenging than building a culture offline. Offline interpersonal and group relationships are easier in a number of ways. People are generally much better behaved when they are right in front of you and it is easier for people to sync up and work towards a common goal. Online cultures have less of these natural strengths so you have to be extra proactive to build a strong culture. Look at most communities on the Internet. Unfortunately, they tend to devolve and become less than safe places with a lot of hate, sexual, and harmful behaviors. Our training system, the badges, word filters, moderators, etc. (dozens of behaviors we do) are all designed to proactively build and reinforce our culture so that we do not experience this same kind of entropy. Internet culture can be like an escalator going down. You have to be very proactive and take 2 or 3 steps up at a time to maintain and strengthen gains. As a leader on 7 Cups, you will be part of that group that gets behind us and enables us to continue making forward momentum.

That provides the broader background context to why we care so much about our culture and values at 7 Cups. They are core to our work.

To help make it more real, in this post, please highlight the 3 most important things you learned from our guide and why they are important to you.


After posting, please...

1. Take the course exam here to complete course 1.
2. Take the leadership oath here
3. Fill out the End of Trial form to complete your trial!
4. Proceed to Course 2!


This post is brought to you by the Leadership Development Program Team, find out more information about the program here.

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User Profile: Textingpals
Textingpals October 5th, 2021

@GlenM

Please highlight the 3 most important things you learned from our guide and why they are important to you.

Learning to trust ourselves more and continuously grow more confident is known as self-efficacy and happens through stacking up wins.

Failure is nothing to be scared of and it is nothing to worry about as long as we are focused and trying.

Trust allows us to personally grow and reach our mission. Trust reduces friction, enables decentralized work, and results in much faster progress.

I would like to implement all of the principles in my personal and professional life.


User Profile: jersey123456
jersey123456 October 7th, 2021

Please highlight the 3 most important things you learned from our guide and why they are important to you.

The 3 important things that I learned are:

1. MY WORK MATTERS - I am here to create a difference and by taking conversations with members, working alongside then to give a better outlook makes a difference.

2. Accountability- We are hold accountable for everything we do which strives us to do better and maintain our standards and not steer away from our goals.

3. Trust - Trust is an important factor both in life ,and community in 7cups. An integral part ,Trust helps in understanding and maintaining decorum and expectations.

User Profile: yourfriend5
yourfriend5 October 8th, 2021

@GlenM

1. This work is important

2. We never fail, we always learn

3. try your best

User Profile: yourfriend5
yourfriend5 October 8th, 2021

@GlenM

1. Equality is important.

2. Being kind

3. Working hard

User Profile: JoyHappyNess
JoyHappyNess October 8th, 2021

@GlenM

please highlight the 3 most important things you learned from our guide and why they are important to you.

-From the 'We Expect Failure' point, I learnt to keep trying even after failing.


-I learnt from the 'Self-Efficacy or Mastery' point that a person with high self-efficacy views challenges as things that are supposed to be mastered rather than threats to avoid.


-Not every one will be a good fit is the other valuable lesson that I learnt.

User Profile: lyricalSea85
lyricalSea85 October 15th, 2021

@GlenM

A lot of people have chosen Trust as one of the primary factors and I'm not one to follow the herd but in this case, it's much agreeable what an important role Trust plays in what we do or how our organization treats us.


Secondly, 'We Expect Failure' is the next one that caught my attention. It's amazing to see how liberal this community is in terms of uplifting people in an event of failure. I believe this has been one of the most important part of 7Cups


You Have a Gas Tank and 7 Cups Has a Gas Tank - The transparency in communication of core values where there's a mutual acknowledgement of boundaries from both sides (Participant and the community). Terms seem clear where expectations have been set for both parties and this really helps in building a long term community.

User Profile: Moonlemon48
Moonlemon48 October 19th, 2021

The three most important things I learned:

1. Trust: Trust is the most essential thing in our community, Trust allows everyone to personally grow and gain kuch more insight.


2. Kindness: I believe it has its own power, there are a lot of kind people jn the world if you can't find one, be one


3. Work matters: No matter if my work is big or small as far as I'm commited to it and enjoy it things are good. It is an honor to be here.

User Profile: xinyii11
xinyii11 October 29th, 2021

Please highlight the 3 most important things you learned from our guide and why they are important to you.

1. 7 Cups is a safe, open community to support me in accomplishing my goals. The people here are more than happy to embrace me for who I am and I know that I'll never be alone in my self-discovery journey here on 7 Cups.

2. 7 Cups embraces the concept of setting appropriate goals and constructing achievable timeframes. This is particularly important to me as I'm a high-achieving individual who is prone to burning myself out without a specific timeline. Hence, I find this immensely helpful in aiding me to visualize sustainable long-term and short-term goals I wish to achieve during my time here at 7 Cups.

3. 7 Cups encourages listeners and members to take care of themselves - a value I rarely practise. It's crucial that we stay competent and capable as if we can't help ourselves, how could we be expected to help others? I learned the importance of practising self-care and the benefits that come with good self-care routines.

User Profile: HereToHelp135
HereToHelp135 October 31st, 2021

@GlenM

Throughout this course, I have learned the 7 cups community works hard in order to build trust and unity in order to fulfill its mission. And, I learned that 7 cups is the largest mental health system, which presents the organization with a variety of challenges, and it is important for everyone to contribute with respect and integrity. Also, 7 cups stresses collaboration as helping and working with others is beneficial for both you and them.
User Profile: Darius08
Darius08 November 10th, 2021

@GlenM

Please highlight the 3 most important things you learned from our guide and why they are important to you.

Well, when I first opened the guide, I saw TRUST, which I think is the most important value in the 7CUPS culture. When I first started as a listener, I just did a bot mock chat and read some guidelines. Just that. After I just was put in the front of the page to take someone to help. Was really important that trust from the team to me, even if wasn't something big, because I was finally doing something that I like and I was helping people for real.

The second important thing that I learn from the guide and, to be honest, from this site, was that IS OK TO FAIL. Yeap, I wasn't the best listener, and I failed so many times, not helping or understanding the problem that the member had. But, the other listeners, verified listeners, who were just strangers, tried to teach me that is impossible to just help everything with any problem, and from that moment I tried to do that in my life too.

And the last one, but I think it needed to be the first, is TAKE CARE OF MYSELF, and I think I need to write this on paper and put it all over the house. I don't really care about myself, that I care more for others, I just ignore myself, and this culture from this website thought me that I need to take care of myself as I take care of others. Because, if I will not do it, I will just fail and fail of helping others, so if I really want to help others, I need to be the first on the list.