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Defending Yourself & the Community from Trolling Behavior - We all have the power!

User Profile: Laura
Laura December 23rd, 2014

A troll is a bully. It is someone who has the specific intention of annoying, frustrating, disrupting and hurting you.

If you want to learn more about this internet phenomena, you can google the ?psychology of internet trolls.? I encourage you to read more about this topic & educate yourself. With education, you can better understand how you feel about it and manage your fear.

All websites that are open to the public are subject to trolling attacks and inappropriate behavior. It is something that happens all over the internet.

As many of you are aware, 7 Cups of teaisno different. We have been subject to trolling behavior. It's often ugly, triggering, violent and highly unpleasant. Because it is designed to scare you, it often induces you to react in an impulsive way. But, it's time for all of us to face ourfear and educate ourselves on this topic.

------> We have created a variety of ways for all listeners & members to protect themselves in these situations:

1) Block Button - in 1-1 chats. Use this to block a connection between you and another member or listener. Not everyone is going to get along, if you do not get a long with someone, I encourage you to stop chatting with them.

2) Ban Button - In 1-1 chats. Use this when: someone is being highly offensive, abusive or intending to cause harm.

3) Muting - In group support & listener support, use this button to mute people who are making you feel uncomfortable, triggered, unsafe or are being highly offensive and hurtful.

4) Forum Trolling Built In Protection (if you see it, ignore it, it will be removed asap).

All four of these were created for YOU, our community members to protect you!You all have the power to protect yourself and the community when you encounter this terrible behavior.

It is my distinct purpose in this postto encourage you to not be scared, to face these bullies head on and help remove them from the community as soon as possible.

------> Important note: Never click on any links a troll posts in a 1-1 PM or in the forum. These could be unsafe. Additionally, never provide any of your personal information to anyone!

--------> After you take an action on a troll, check-in with yourself.

1) Self-care

2) Take a break from the site for a few hours if you need to

3) If you're up for it, grab another general and try again

4) Remind yourself: ?This is a bully who cannot hurt me, I am in control of my feelings on this topic and I will keep my boundary strong when it comes to not letting this kind behavior upset me?

5) Go over to your member account and talk to a listener, get support and allow yourself to heal from whatever fear or uncomfortable moment they may have caused.

--------> Let me reiterate, we are safe, you are safe. If you see something, do something about it, be proactive to remove it from the communityand take care of yourself. If you are triggered, leave for some time, we will get it weeded out asap and be ready for you to return when you are able.Our community has your back.


This is our space and we must protect and defend it. You all have the tools. Now, lets defend our territory! #7CupsStrong

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User Profile: chioo
chioo December 24th, 2014

Trolls in the forums are very triggering. I've reported many and the posts were removed ASAP! Good work there :D and peer supporters and listeners are very supportive. Group mods-cheers to you! Love you all

User Profile: Toffee
Toffee December 24th, 2014

Thank you Laura for this useful and encouraging post! Our small but important work on this site can't be compromised by people who don't respect us and the others with the seriously need to be heard.

heart

User Profile: HandNHand1
HandNHand1 December 24th, 2014

Very good information. Hasn't happened to me but now I can be prepared when it does!

User Profile: Lucipurroxie
Lucipurroxie December 24th, 2014

Great information.

User Profile: RondomCactus
RondomCactus December 24th, 2014

Thanks for providing us with the tools that we need to combat this specific situation. The time and care it took to consider this mean a lot. :)

User Profile: Besafe105
Besafe105 December 25th, 2014

This was very helpful. I have not had this happen to meyet in my time here but now I know what to do if it happens to me.yes

User Profile: Harry53
Harry53 December 25th, 2014

I haven't encountered any trolls yet as far as I know. I guess it's just a matter of time. Thanks for your input on this subject. :)

User Profile: Claudiaa
Claudiaa December 26th, 2014

Great!

Merry Christmas all! <3

User Profile: Brettlstar
Brettlstar December 29th, 2014

Great post. I have seen members get together and obliterate troll attacks and at the same time, salvage and repair the damage in the forums.

I think we manage trolls well and during this difficult season for me where I find I cannot do any 1:1 chats, I dedicate myself to assisting in the public chans including watching for trolls.

Thanks guys for all acting as one !

User Profile: Humortrain
Humortrain December 29th, 2014

It has been very informative and detailed.thanks for the info

However I would also request the screening comittee to have a general acceptance terms for anybody entering this site.

This site means serious business and helping each other and this is possible only if u can share openly ur issues and move forward.e

People who come here for fun chat shd be avoided