Skip to main content Skip to bottom nav

Reasons I Was Blocked

User Profile: AffyAvo
AffyAvo June 27th, 2020

These are all reasons I was blocked by listeners. All of these listeners still are shown as 5 stars listeners currently:

When asked if I was lonely I said no. (chat topic = disability)

I was rude when I was asked "why haven't you seen a doctor?" I responded why they thought I haven't and actually I've been to many more than just 'a doctor'

I wouldn't give my age to someone who hadn't said anything supportive yet

I asked to not be misgendered.

Why are listeners allowed to block for these things? Why do listeners who do this remain as 5 star listeners where my feedback doesn't count? Why is there no accountability for what listeners say? How were these 4 chats counted in the stats about people helped and things like that?

@GlenM @EvelyneRose

12
User Profile: RarelyCharlie
RarelyCharlie June 28th, 2020

@AffyAvo Listeners' initial training says:

Block users who you do not wish to hear from

I think that advice could be improved, but many of us have thought for a long time that many things in the listener training could be improved, and saying so in the forum has never had any effect Frowning

The ratings and stats are simply a mystery. I suspect no one knows how the system works. Even the person who coded the system might have forgotten how it works or left 7 Cups.

Underlying these kinds of problem I think there are deeper issues. It seems that no one is effectively in charge of listening at 7 Cups, and also that no one is effectively in charge of maintaining the software platform we use. And underlying these deeper issues there might very well be financial constraints.

Charlie

1 reply
User Profile: AffyAvo
AffyAvo OP June 28th, 2020

@RarelyCharlie Disappointing some of the things in the training sad

The find the extent of inconsistencies on the site to be frustrating. Too much contradictory info and some of what 'should be done' is just passed along and not clearly stated where all can find it.

load more
User Profile: Ahlex
Ahlex June 28th, 2020

@AffyAvo

I assume because it's easier to block than for them to spend time explaining or politely end the conversation. Sort of like modern day ghosting. Some people just don't want to be bothered I guess.

1 reply
User Profile: AffyAvo
AffyAvo OP June 28th, 2020

@Aylex Listeners shouldn't even be taking chats in some of these cases. When I'm clear about a topic, why pick it up just to block me because I'm not lonely?

load more
User Profile: Hydrangea03
Hydrangea03 June 29th, 2020

I relate to this. Sometimes listeners would also block me for nonsensical reasons too, for once I was blocked because I didnt want to give them my real name and location.

What Im starting to wonder is that, does 7 Cups ever take reviews seriously? If they do, do they give any sort of sanction or reprimands to listeners who break the guidelines and/or are unsympathetic in general? If they dont, then what do they do?

Its a very serious issue and it upsets me that it feels like its not taken seriously. :(

@AffyAvo