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"New message" bug

User Profile: helpfulOcean91
helpfulOcean91 December 19th, 2017

The green bar with "1 Message / 1 Conversation" never goes away due to messages from Noni, no matter how many times I've clicked on it. It pops back up as soon as I go to another conversation or other part of the site.

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User Profile: Phthalo
Phthalo December 20th, 2017

You have to actually visit the chat that it links to rather than just clicking the notification and exiting out of the popup. Did you make sure to do that?

1 reply
User Profile: helpfulOcean91
helpfulOcean91 OP December 25th, 2017

@Phthalo

Obviously. Did you think I'd post a thread like this without trying that? ffs.

User Profile: MistyMagic
MistyMagic January 6th, 2018

@Phthalo

I do that and have found that sometimes just by hearting a post the pop will go away , but often they linget around and its really annoying!! So still a bug lol

Oh and Noni? I havent seen since 28 Dec!!! Yayyyy

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User Profile: observeroflife
observeroflife January 6th, 2018

Ya, I have the same problem

4 replies
User Profile: cyanPlatypus6370
cyanPlatypus6370 January 9th, 2018

@observeroflife

I do too. and not only with Noni. The final message or messages in most of my 1-1 chats ... I guess they don't get marked as 'read' for some reason. Where is the suggestion box? or bug report? I'm not sure if anyone who can do something about this will read this :(

@krinkthemellowunicorn @laura @Iara or maybe @heather ??

4 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn April 21st, 2018

@cyanPlatypus6370 - is this working ok now?

3 replies
User Profile: cyanPlatypus6370
cyanPlatypus6370 April 22nd, 2018

@KrinkTheMellowUnicorn ... Hi again Krink :) I'm not sure. I'll pay closer attention again this coming week. Thanks for checking on this. ~ Platy

User Profile: MistyMagic
MistyMagic April 22nd, 2018

@KrinkTheMellowUnicorn

unless you did something in the last few hours then this is still a no, but only on the browser. On the app if you just open the message and tap the reply box it is marked as read, but on the browser it sticks around argggh.

Krink I know you are working very hard, I have seen the posts and complaints so wanted to say thank-you for all your hard work!

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn April 22nd, 2018

@MistyMagic - aww, thanks. and good to know the fix only worked on app so far. we

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April 22nd, 2018

@helpfulOcean91 go to Settings in your profile and disable Notifications from Noni