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Quality Report Card - November 2015

User Profile: Laura
Laura December 17th, 2015

1) Active Listening 1 - 281 Listeners successfully completed Active Listening 1

2) Active Listening 2 - 79 Listeners successfully completed Active Listening 2

3) Verified Listener - 139 people were verified

5) Written Text Reviews - 77.32% of all written text reviews are positive

6) Listener Topic Guides - 60 total

7) Quality Coaching Signups - 422

7
User Profile: Pat
Pat December 17th, 2015

@Laura these report cards are awesome to see. Very helpful to know these statistics.

1 reply
User Profile: lucy2
lucy2 December 17th, 2015

I agree @tranquilSong72 it really helps to see it written down, thanks Laura

Lucy2

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User Profile: Roadie
Roadie December 17th, 2015

Maybe it's the accountant coming out of me (perish the thought) but any concerns/thoughts on the month-to-month downward trend in people taking up the active listening and verified listener options from August?

3 replies
User Profile: Pat
Pat December 17th, 2015

@Roadie I put the numbers together and calculated the percent change on each figure from August - November. Might make it easier to see.

It's been a while since I took stats so let me know if I made any mistakes or did the calculations wrong.

Even with this information though, I can't tell if it is statistically significant because I don't have a sample size or a population size.

For the % of positive reviews, I just put the change in rather than the percent change. Didn't seem to make sense to do that.

In any case, you can view everything here.

1 reply
User Profile: Roadie
Roadie December 17th, 2015

Hi @tranquilSong72 :)

I wasn't contesting the numbers.. the numbers are all good :) I was just wondering whether there were any thoughts around the drop in numbers of people going through the active listener and verified listener programmes :)

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User Profile: AdVictoriam
AdVictoriam December 17th, 2015

@Roadie

I wonder if November being closer to final exams and project due dates could affect participation.

I don't have any insight on AL1&2 :\

I do know that VL can depend on aggressive outreach vs passive applying for the badge. I've personally had more people reach out to me personally for the VL badge recently, which is in contradiction with the numbers.
At the same time, when I was still on summer break from school, I would aggressively reach out to people by hounding the Browse Listeners list and sending invites to everyone who was around 50 chats (because I'm a VL fiend :p) and a few of us doing like 30 chats a month can easily boost those numbers.

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User Profile: SilentSerenityy
SilentSerenityy December 17th, 2015

Hm, it would be better to see that 90%+ of written reviews are positive. 7 Cups goals?