Help Requested: Missing and Incomplete Forum Posts
You may have noticed in your travels some posts that appear to be incomplete, trimmed, or cut off. This is the residual effect of a bug we've been chasing. If you encounter any posts that are missing text, please drop the hyperlink in the replies. I'm looking to find as many of these posts as possible to restore them to their original state. Thanks for your help!
@Heather225
https://www.7cups.com/forum/bipolar/BipolarSupport_589/WhatisBipolar_149560/?post=3395836
@Heather225
https://www.7cups.com/forum/listenerjourney/ListenerResourcesMockChatGuides_2381/Asuperquickreminder_218799/
@Lunaire00 @Heather225
It seems like threads created by that listener in general are affected:
https://www.7cups.com/forum/welcome/7CupsofTeaMissionCoreValues_207/Let_221058/
https://www.7cups.com/forum/listenerjourney/SelfCareandFun_2246/Selfcareandcommunitycare_218080/
https://www.7cups.com/forum/anxiety/ShareYourStory_667/HiEveryoneIt_214488/
https://www.7cups.com/forum/anxiety/ShareYourStory_667/MyFarewellSpeech_211947/
https://www.7cups.com/forum/listenerjourney/PeerSupport_397/Appreciationformagnifiedfaith_210607/
@Fuechsin
Sameee, noticed this too. 😮
@Heather225 I have found some others, I just need to get around to getting them listed here. It does seem like in general though there's quite a few.
Is there a plan beyond restoring them thread by thread?
Is there even a pattern to which ones are affected to at least help us dig them out?
@AffyAvo
unfortunately, Cris already ran the plan to do them all at once and that is apparently what caused the problem. there's not a pattern we can see but yeah we're stuck doing it one by one for now.
@Heather225 Ok, thanks. Will see what I can find!
@AffyAvo
good news! Jon just let me know we are working on a master fix so no need to collect more posts at this point! I'll keep you posted on how it goes.
@Heather225 Great! Thanks!
@Heather225 Is this why some pages look like this? It started out ok at the top but slowly disappeared 😅
@mytwistedsoul
😲 that's a weird one. will you send a support ticket in with the URL and more images if you have them?
@Heather225 Ikr?! Sure thing 🙂
All of these were posted to a pinned post
https://www.7cups.com/forum/groupmod/Archives_1890/WhydidIgetthiswarning_44686/
https://www.7cups.com/forum/groupmod/Archives_1890/GroupSupportModeratorRole_33260/
https://www.7cups.com/forum/groupmod/ParticipantsCorner_2318/ANoteonTriggersinGroupSupport_41379/
just got word a master fix is being worked on so we're good on collecting posts at this point! I'll update this thread when we've got a solution.
looks like things have been fixed!!! fingers crossed! please tag me if anything's still amiss!
@Heather225 Would this master fix have deleted some posts, pictures and threads from the forums?
@mytwistedsoul
as far as i'm aware it only resulted in text missing half or in full from forum posts
@Heather225
Hello, Heather!
Maybe connected to this issue, around 7 PM EST, about half the posts in this thread were deleted (counting the remaining compared to the post count in the thread)
https://www.7cups.com/forum/academy/FunCorner_2196/Whatisthefirstvehicleyouownedoryouwishtoown_316787/
It also blocked my ability to post via reply or post to thread.
It shows this sign at the end:
I made a post about this in the Forum Functionality Thread here: https://www.7cups.com/forum/siteupdates/Siteupdatesandchanges_2007/ForumFunctionalityProvideFeedbackHere_274852/?post=3402598
Tommy is already aware and taking care of this. @tommy