An update on my schedule and getting the support you need!
Hi 7 Cups family,
As we head into June, my schedule will be shifting and I will have fewer online hours. I want to assure you right away that my care and deep appreciation for this community remain as strong as ever! The admin team is completely committed to you, and my top priority is ensuring you continue to feel fully supported while my availability changes.
Because my response times will be slower, I want to make sure you know where to go for every need. Please submit the following to our Helpdesk:
- All account-related queries or issues. If your account has been unexpectedly deactivated, submit your name to the Account Reviews form.
- Any investigation requests or behavioral concerns
- General feedback (community, site, etc.)
For on-site support, you are in good hands with the fine folks below:
Admin contacts:
@SoulfullyAButterfly
@Bookworm4: ATL Program & general safety
Ambassadors: These wonderful leaders oversee our domains. You can always check their current availability and status here: Ambassador Team Availability Updates. Here are their specialty areas:
@Rebekah: Safety Awareness / Outreach / Patrol
@InternalAcceptance: Anonymous Evaluations
@AnnaSilverberg: Quality Mentor & Listener Coaching Team
@Harsvin: Active Listening Courses
@KristenHR: Verified Listener Project
@Suryansh: Group Support (Room Supporters / Group Mods)
@EmmaE & hopedreamlove: Listener Chatrooms Projects
@Jenna: Peer Supporters
@soulsings: Online Therapy Community / Mindfulness / 50+
@Tommy: Forums
@Amy: Member Welcome Committee
I will be making a follow-up post soon detailing who will be taking on the campaigns I am currently managing, as well as requests for help. If you are ever unsure where to go about something specific, please drop me a PM, and I will gladly point you in the right direction.
Thank you all so much for your understanding and for continuing to make 7 Cups a sanctuary of connection and healing. <3
@Heather225 Thank you for keeping us up to date and awatmre of who to contact.
I hope the schedule change brings you some new opportunities!
@Heather225
You are awesome Heather and you have done and continue to do so much for this community, thank you for sharing 💙

@Heather225 Thank you for sharing with us ❤️🥰

@Heather225
Thank you for updating us and for all that you do ❤️
Thanks for the update!