Ambassador Team - Availability Updates (2026)
Hi everyone! At 7 Cups, we encourage our volunteer leaders to take breaks because self-care is a top priority. As a result, our Ambassadors may occasionally go on break. This post will help keep you updated on those changes so you know exactly who to reach out to.
Active Ambassadors are listed under the "Active" section, while those taking time away are under "On Break." You can click on each Ambassador’s name to view their 7 Cups profile and message them.
🟢 Active: These Ambassadors are available for support and queries in their respective domains. They should respond within 5 days. If you do not hear back within that time, please submit a ticket to the Helpdesk or contact an Admin.
🔴 On Break: Please do not reach out to these Ambassadors while they are listed here.
🟢 Active:
@Rebekah
Everything safety! I lead the Safety Team, and am available most days, with a response time under 2 days usually 🌞
@InternalAcceptance
I oversee the Anonymous Evaluation Team. Until August, I will be available weekdays except for Wednesdays. The times may vary, but generally, I will be around between 11 am and 7 pm EST.
@AnnaSilverberg
Quality Mentors/Teen Quality Stars & Listener Coaching Team.
Availability can vary, but generally is weekdays between 11 am - 7 pm EST.
@Jenna
Safety Ambassador/Peer Support Ambassador
Mon - Fri at 11 am - 5 pm ET
@soulsings
Mindfulness and 50+ communities lead
@tommy
Forum Ambassador: all things forum related!
@EmmaE
Listener Community Discussion Team
7 Cups Academy Ambassador
I handle sending out certificates for CBC, TMC, IDG and Internship Certificates. I also oversee the testimonials under 7 cups Academy. I am available from 2pm - 6pm IST
🔴 On Break:
@KristenHR
Contact Heather225 for badging questions.
Admin contacts:
@Hope (Academy & Volunteer Work Verification queries)
@Bookworm4: ATL Program & general safety
@Heather225: Available Mon-Fri for 1 hour a day. Response time may be up to 72 hours.
For reporting, feedback, and site queries, contact the Helpdesk.