April 2021 Community Update!

Dear Community,

I hope all is well with you and your loved ones. Thank you for looking out for one another and helping to spread compassion on 7 Cups and beyond.

A few key updates from my end!

1. Apps - New versions of the apps have been released. The app is now available in Hindi, which is great news. We also have our app video live on both the play store and iOS.

2. Growth Paths - soon the page where all paths are listed will look more like Netflix or Prime Video so you can browse paths by topic. We will also be adding an expert tab and launching the H prize soon (more details to be announced soon). Finally, we are recruiting another 12 experts to contribute paths, so look for a survey from Obs soon on that front.

3. Outcomes - When we first started 7 Cups, the primary focus was on number of messages/conversations, then we started running out of money so we had to switch to revenue, and now, finally, at long last, we are strong enough and have enough built so that we can start to focus on helping people reach better health outcomes (aka feeling better). We are just in the beginning of what this will look like. Stay tuned!

Heather

Hi, everyone! I hope your April has been splendid! Feels like the month flew by with everything we’ve been doing!

I’ve been hard at work supporting our Community Team in all of their efforts you will read about below, but I wanted to highlight a few things to consider getting involved in!

7 Cups Rising Star Program: Specifically designed to identify and recognize the listeners and members whom the community believes will thrive if they have a specific role in the community. Roles like Room Supporter, Peer Supporter, Mentor, or Project Agent for different areas of the community. To take the raw talent out there who are go-getters and driven individuals and offer them structured support, mentoring, and guidance to shape them into community leaders.

With an aim to invite and onboard more community leaders to support the community activities, we bring to you the “Rising Star Program”. It is an opportunity for community members to collaborate with us and nominate someone of their choice whom they feel are suitable and shine in a role if they will get the chance.

Team Lightship! Our social media team would love your help boosting our signal to scale emotional support by joining in outreach on Twitter! We are focusing on bringing in more folks into our community from the outside, and we are recruiting right now!

Our Sharing Circles have become an integral part of the therapeutic environment we foster, but we need hosts to care for our community and make sure everyone gets heard! It’s very easy to be a host and the payoff is huge! Please check out the subforum or send any of the Community Team and Community Moderators a message if interested in hosting!

I hope you enjoy the updates from our team and please consider getting involved in some of our amazing projects!

Laiba

The past month has been significant for the 7 Cups Academy! We updated the internal listener training page to reflect some of the academy information. Additionally, 7 Cups Academy landing page was launched. Additionally we updated the Quality Leadership Program requirements to join so that more listeners can take part in the program. We also worked on educating the trainees so that they can make the most of their programs. This was done through the academy email post and a video created by our 7 Cups Academy Ambassador, @anotherfrenchtoastclub for our trainees.

In Leadership news, @Asherwolfice joined The Group Leadership and Dynamics Development program as a mentor leader and will be working on strengthening leadership within the program. We also made our academy leadership needs transparent through this forum post. Lastly, the Content Development and Marketing Program has transferred to weekly onboarding since 26 April, 2021!

Programs Update by Ayesha/SoulfullyAButterfly

The Content Development and Marketing Program (CDM) for the 7 Cups Academy continues to help strengthen both community content as well as content for our social media platforms!

An option to graduate with Honors was added to the CDM Program, supported by the availability of several content and marketing projects.

Team Lightship, our social media outreach team under the leadership of @Rebecca947 and @Isentropic, has also been participating in a Growth Path Marketing Project and we hope to continue to spread awareness and expert growth path resources.

Have you been using the latest Growth Paths? Consider reflecting on and sharing your Growth Path Experiences by using this latest section which include the ability to give growth path experts and creators a shoutout.

On the Translations Project end, our leaders are proactively leading site translation efforts. We have launched the App Project after the successful trial of the Hindi App Translation, and we already have two great leaders @optimisticDay8079 and @SergioA volunteering to lead the Portuguese and Spanish App Projects respectively. These efforts will further scale support and we hope to achieve many more language projects.

Please click here to apply to the App Project if interested.

Evelyne

We’ve been working hard on Anonymous Evaluations and Safety Awareness Team! The AE Team helps keep the site safe and improve listener quality thru quality assurance and education. The SAT educates the community on safety via quizzes or discussions. Both teams are currently recruiting for teammates. Interested in joining either? PM me to discuss joining!

As a side project, I’ve also restarted the reddit 7cups subreddit. We will do featured days, and promote various things. Interested in helping? Contact me!

Mimi

Tazzie - Sub-community Coordinator (Admin)

It has been a stellar month for our sub-communities! @CheeryMango joined us as a new ambassador! They have revised the Community Mentor Leader application and training, and have relaunched it here!

Our ambassador @Mel relaunched the Community Mentor/Teen Community Star/Member Leader role here! With support from the dev team, we now have forum moderation abilities added to the role. To everyone interested in building engagement and contributing to safety in sub-communities, we encourage you to look into the requirements and consider applying!

Our leaders and team members @listeningsarinn @bookworm274 and @ouiCherie have been hard at work with training and onboarding new leaders! Please join us here to congratulate our newest forum supporter, mentors and teen stars!

Shout-out to @hopedreamlove and @Jenn7Cups for their wonderful work with hosting events. Please check out the events we honored and celebrated this April here!

Thank you to our ambassadors, all leaders and team members in sub-communities for doing an incredible job! We look forward to growing stronger with you!

Obs

Feedback is a significant part of the learning and growth process. And Group Support Chat Rooms aren’t any different. To ensure we listen to everyone and are able to address all the challenges and problem solve together, we added a Member Chat Rooms General Feedback Form.

Also, we added chat room guidelines for triggering topics. Our goal is to make our chat rooms safe and supportive for each user as you are all part of the community and these group chat rooms.

In a recent meeting, we received some feedback and to address them we need your help and support. Because you are part of the group chat rooms and without you, it wouldn’t be possible. We shared how we could make Support Room 24/7 better but the concerns shared and the solution of it applicable for all chat rooms as well. We would appreciate your help and support.