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App Update: New Chat Application Now Live! August 1st, 2015

User Profile: Laura
Laura August 1st, 2015

Hello!

We were previously testing a new feature on the app in beta (reminder can be found here)! Thank you to everyone who gave it a try and provided feedback.

This feature is no longer in beta, it is LIVE on the app, as of this morning! Hooray!

As a reminder, this feature gives you the ability to navigate between varying conversations and chatrooms much faster. You will be able to engage in more than one conversation very easily!

If you have a problem with this feature: There is a toggle in the settings page that allows people to revert to the old system in case they have any problems.

If you'd like to report a bug, you can post it here in the forum. We will be monitoring!

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User Profile: Wjdan
Wjdan August 2nd, 2015

Can't wait to try it !!

User Profile: ShadowFaerie
ShadowFaerie August 2nd, 2015

I'd really like to hear more about the ability to chat via mic & webcam. A lot of members would respond well to it & of course there's always the option to chat in the standard way.

User Profile: RestHaven24
RestHaven24 August 3rd, 2015

Thanks yeah Im new and I just had a question " how do I update my profile picture."

User Profile: RestHaven24
RestHaven24 August 3rd, 2015

How do I update curremt profile pic

User Profile: usefulDreamer56
usefulDreamer56 August 3rd, 2015

do you need to download it

User Profile: Anomalia
Anomalia August 3rd, 2015

I don't use the app very often because I'm much quicker at typing on a computer, but this sounds like a wonderful update that will be super helpful to many! Thanks for all the work that went into it!

User Profile: blissfulStar59
blissfulStar59 August 3rd, 2015

when i try to use the app to talk and to check my chat it will no longer let me see the chat tab. it just shows up a blank screen when i click on it. everything else works but that. is anyone else haveing this problem? ill try deleting the app and re downloading it

14 replies
User Profile: OpsTops
OpsTops August 3rd, 2015

When you click on chat, then it shows you a blank screen?
or when you open the app, it shows you a blank screen?

11 replies
User Profile: Ace13
Ace13 August 3rd, 2015

It does that with chats too some times , killing the process and restarting helps me for now

3 replies
User Profile: OpsTops
OpsTops August 3rd, 2015

Ok, we are looking into it. Thanks for the feedback.

2 replies
User Profile: TranquilSkye30
TranquilSkye30 August 15th, 2015

@Twish Sorry, I don't mean to be a bother, but the chat on the app is still not showing, it's just the blank page. I've not been able to keep up with my regulars as I'm not often on a computer to do so, I hope this will be fixed soon?

1 reply
User Profile: OpsTops
OpsTops August 15th, 2015

My app seems to be working fine. Can you log a bug report here? The dev team will be able to look more closely at the problem then.

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User Profile: TranquilSkye30
TranquilSkye30 August 3rd, 2015

@blissfulStar59 I'm having the same problem!

User Profile: calmingwaves12
calmingwaves12 August 4th, 2015

Hey i had the same problem, im not sure why but when I opened 7cupsoftea on google chromes incognito, i was able to see the chat and type as normal

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User Profile: creativeLake92
creativeLake92 August 3rd, 2015

thank u a lot.. i like the app.. it makes it easy to be in touch with people while on the go.. but i wish it was lighter and faster like other chat apps! KEEP IT UP, GUYZ!^^

User Profile: Sunrise110
Sunrise110 August 3rd, 2015

Overnight my personal requests have gone from 100% to 0%. Why has this occurred and how can this be corrected?

User Profile: Sarahl
Sarahl August 4th, 2015

Absolutely adore the new update, it really helps with talking to various members/groups at once without feeling as though you're not replying quick enough 😊