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May 25: Updated Banners in the Forums

User Profile: Laura
Laura May 25th, 2016

Hello All!

You may have noticed, but we have made a small tweak to the display in the forums. We are doing some experimentation to help us get to sustainability. Part of this includes letting people know about the additional support and resources available on our site. Rght now these options are still pretty hidden. We are experimenting with different options and you will continue to see tweaks to how and where do this.

Note: These banners are currently displaying in the listener forums. They will be removed from listener side of the house shortly.

Thanks all!

14
May 25th, 2016

@Laura Fantastic! Thank you Laura! smiley

User Profile: AffyAvo
AffyAvo May 25th, 2016

Currently, this removes the ability to view new, needs reply, etc. for the different forum sections.

Also, the therapist info I keep getting is this:

Want expert help dealing with disabilities?

Yet if I go to the therapist section, disabilities is not an option of 'issues' that therapists deal with.

9 replies
User Profile: Laura
Laura OP May 25th, 2016

@AffyAvo

I just checked the new, top & needs reply buttons and I was able to click through. Are they working for you now? We may have just pushed a fix a little while ago

7 replies
User Profile: AffyAvo
AffyAvo May 25th, 2016

@Laura Nope, the buttons aren't there for the individual forum sections. They work for the forums overall, but if I select an area ie. Welcome, Get Support, etc. the buttons aren't an option.

Thanks for the request to the therapist section!

6 replies
User Profile: Laura
Laura OP May 25th, 2016

@AffyAvo

That is very odd. I see them! Is anyone else having this issue?

5 replies
User Profile: cristiana33
cristiana33 May 25th, 2016

@Laura

I see them. Just they aren't centered like they used to be, they are in the right side of the screen. @AffyAvo

4 replies
User Profile: AffyAvo
AffyAvo May 26th, 2016

They are on the right on the main forum page, but I don't see them at all on the different sections. I have tried 2 different browsers.

3 replies
User Profile: Anomalia
Anomalia May 26th, 2016

@AffyAvo @Laura - I did a bit of experimenting and it looks like they are showing up on the right on my listener account, but not at all on my member account when in a specific forum.

@KrinkTheMellowUnicorn - is this a bug that's on your radar?

2 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn June 9th, 2016

@Anomalia - no I was not aware of this.

1 reply
User Profile: AffyAvo
AffyAvo July 1st, 2016

@KrinkTheMellowUnicorn @Laura

I'm still missing this. As a forum team member, being able to sort these by sections was really helpful to catch new stuff for the areas I help out with more.

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User Profile: Laura
Laura OP May 25th, 2016

@AffyAvo

Additionally, ive reached out to the tech team. We'd like to add disabilies to the therapist topic selection.

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User Profile: cristiana33
cristiana33 May 25th, 2016

@Laura

Thanks for the update! It's pretty weird to see banners about the new feature between posts of a thread. I personally would not like this to be a permanent change. It seems a bit pushy. But in various other places of the forum it can be good to see.

2 replies
User Profile: Anomalia
Anomalia May 25th, 2016

It does seem weird to me to have it in between posts - it feels like top or bottom would make more sense, but this may be deliberate to make it stand out more...not sure.

User Profile: Laura
Laura OP May 26th, 2016

@cristiana33

Thank you for that feedback. As mentioned, this is an experiment. Lets circle back to this in 1-2 weeks and see if changes can be made to location. Sound good?

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