Reviews, Ratings, and My Impact
Another quick update. A number of listeners received negative ratings and reviews over the last week, but it wasn't on account of their listening. It was a consequence of our system lagging and having problems. We are going to adjust all star ratingsto what they were prior to the release of the new system (last Monday). We'll get this updated tomorrow first thing.
Additionally, we are going to make it so that guests/members can only review after the cheer threshold has been met. That way we don't get guests leaving ratings and reviews after one or two messages.
We also realize that reviews have been occurring less in the new system. Starting tomorrow, we'll make a popup to ask members/guests to review listeners after the one cheer threshold. If they don't want to do it right then, we'll point them to the yellow star and ask them to do it when they are ready.
Finally, we'll also be bringing back the new my impact area tomorrow. We'll then knock out the new messaging system/clock updates on Thursday.
Thanks!
Update: Only star ratings will be adjusted. If you have received good reviews, then those will stay!
OMG, Wow : D thank you for the hard work and for listening :D
This is great! I'm excited to hear about the changes!
And for those who might have missed his post, send the information of the positive reviews toinfo@7cups.com and they'll catalogit prior to the change. :) That way, we don't lose the positive reviews!
Thank you Glen, this sounds awesome!
Thank you for the update Glen! I know all of the teamhasbeen working very hard on this!
Hello, I'm a recent member (6/8/14), so all of my ratings were from after last monday, are all of those ratings just gone now? I screenshotted my page before the change, but I understand if my newness+the weird lag going on means that I'll just have to start with new ratings.
just send to info@7cups.com where you were and we'll add them back! We kept all the content / written reviews. We just adjusted the star reviews, b/c they were not accurate.
Hey,I also joined on the 8th,and I lost all my ratings as well....so I guess we have to just start over.
just send to info@7cups.com where you were and we'll add them back! We kept all the content / written reviews. We just adjusted the star reviews, b/c they were not accurate.
But Glen if someone got 5 star reviews then? It is counted as positive right?
That's fantastic :D Thank you so much! I'm not sure if the ratings have been reset yet, as mine have always been 5 star all round, but it now says I have had 16 reviews instead of 37? Obviously it doesn't matter, I was just wondering if that impacts my progress in any way :) x
Thanks Glen. I think this will be very helpful to us all.
Thanks Glen, these changes will be great improvements to the site. I feel as I am getting alot of "newbies" so this is great growth for us all!
This is perfect, Glen! Thank you so much!!
