Community Liaision Account!
Hi All!
As many of your know, @Heather, @Iara, @Amelia and I all get many Private Messages every week! In order to better communicate with the community, we have set up a Community Liasion account that ALL users are welcome to message for extra help & to get questions answered.
You can find it here.
To start we will have @Dillion helping to respond to people who use this account. Dillion is an Ambassador who has a positive, supportive voice. He is knowledgeable about the community and will be able to help answer questions.
If this project is successful, we may add more people to help manage this account.
Please feel free to message this account if:
1) Questions about active listening skills
2) Questions about how to get more involved in the community & who to talk to to get involved
3) Questions about listener or member rejections.
Note: Please do not include specific information about why your account was rejected. Make sure to refer to the support FAQ first. If you message us, we will point you to the Account Review Request form. If you need to report a bahviour about a listener, please leave a review, or if you need to report a fellow member, please email our Community Team.
4) Questions about the site or app
Please do not message this account if:
1) You want to report specific users for poor behavior
2) You want to know why you have been muted - If you have been muted for a 3rd time, resulting in a one year mute, please fill in the Mute Lifting Review Form.
Thank you all!
I came here thru I am alive looking for a crisis chat link. Can't find it.
@LifeEndsAt18
We do not have a crisis chat line on 7 Cups. But here you go something. Hope it helps!
1-800-273-8255 or www.suicide.org
I've downloaded the app on android but how do I access my listeners account? Seems only to show my personal account. I'm a new listener.
@Cat4679 does your listener account and member account share the same login info?
If so, you can simply login to your listener account by sliding your screen to the right and there should be an option at the top that says "Switch to listener account" or something around that.
If they do not share the same login information, you will still swipe to the right but instead, you log off then login with your listener account information to access your listener account!
Hope this wasn't confusing
How often do mods come onto group chats? What is their schedule?
@ButterflyHelix heya! Mods don't have a schedule if that makes any sense xD. Mods come into the rooms whenever they can basically. If you need a mod because it's an emergency in the room, you can summon one by using https://docs.google.com/forms/d/1sijqPn2TS9V4LhNprXzD2ScogSusmy7KmaugNXhXCcU/viewform
or just go the chatroom rules and find the form:p
Mods only really have a schedule to be a in a room when there's a discussion going on that they are leading!
Mods don't have a schedule because they volunteer to mod!
Maybe it
@lifeisabooktoread
Listeners who have been here for less than a month have the newbie badge
You can join the welcoming team if you meet the requirements here
@lifeisabooktoread
You can also see a list of new listeners on your latest feed posts page under "my feed" :)
@MonBon thank you so much! :) you were very helpful, I understood how to welcome, thank you again :D
When I clicked on the Notifications bell (top right of page), I had 5 notifications but when I clicked on one to view it, the others go away. Is there a way I can see my other notifications?
@neatBanana1862 seems like all the tags were related to same thread. In that case, you cannot. If on the website, you can always hit your back arrow and see those notifications again. This link may also help you out a bit
https://www.7cups.com/forum/Welcome_27/KrinksStudio_542/NotificationsBug_37965/
@Bebrave101 Thank you so much, Bebrave!
@neatBanana1862 No problemo!
How to delete acount?
@Dragongirl404 heya there! In order to delete an account, you go to the "Me" tab scroll down to where it says "Settings" click the settings option then scroll all way down to where it says "To deactivate your member account, click here" and there you go! You'll be able to reactivate this account whenever you want, as it doesn't completely delete the account forever. Take care!<3
how can I earn badges?
@saraxmclaughlin
Badges can be earned for completing specific goals. You can see what badges can be earned for what, here.
Hope this helps!
take care
@Eunoia Lol, oops. Didn't see your reply until I posted mine. Someone should delete mine xD
@Bebrave101
Hey,
That's ok! No need of deleting the post just because a reply is already there. Your answer is in more detail too! Thanks for explaining that :D
Can you message me please? I wanted to ask you a question:D Since you are a member, you will have to message me first. Thank you!
@saraxmclaughlin hi! You can earn badges by "Besides earning Growth Points, members receive badges for being especially helpful. Badges appear on their profile page" you can go to the "Me" tab, scroll down to where it says "My Progress" go all the way down where it says "How do I earn badges?" and click that! It will show you all the badges you can earn and description on why you earn them:D You can also see what badges you already have! (I don't have the best explanation. Anyone else have a better explanation?)
@Bebrave101thank you so much!!
How do I become a listener???
@JustJade92 make sure you 15+ then click this link
https://www.7cups.com/listener/becomeListener.php
Happy listening!:D
@Bebrave101 *you're 15+* don't mind my typos xD
@Bebrave101 thanks!!
@JustJade92 No problemo:-)
Is there an option on here to talk with listeners over the phone? Or is this just an online chat service only?
@daveg
7 cups is an online messaging service only :)
@Eunoia Lol! Not according to what this site says ;-). Someone should really update that xD
@Bebrave101
Hey,
Thanks for bringing this to my notice. You can also email the community or submit a support ticket so that it gets updated!
take care
@Bebrave101 @daveg
How's it feel to be the first member to point that out since early 2014? We'll get that fixed in a jiffy :)
@MonBon lol, I love searching through the website and app so much. I do that pretty much all day. I stumbled by that by mistake and kept rereading to see if I was reading it wrong xD. I thought it was there because when I first saw it, it was when people said you would talk to therapists on the phone so that's what I thought it meant. Glad it will be fixed!
I am disappointed to hear that, if it is true. There is so much talk about "active listening" and "talking" in the introduction that I assumed that voice-to-voice was a given. I don't see how one does much empathic listening without at least that level of presence.
@daveg Active Listening is a course listeners take before becoming a listener! You'll be very surprised by how much a chat can atually help! I know that sounds odd- but it's a good way! Give it a try?:D
@daveg Hi sorry you are disappointed by the message chat. There certainly are advantages to phone talks just like having a live therapist is a plus too. But there are advantages to message chat too. I have been a listener since June 2015.
It seems at first a little less emotional without the voice, but 1400 "talks" later I can read between the lines and feel the emotion. Anyone having empathy can feel empathy for someone struggling.
The plus side of text chat is that if someone has a kid walk in they can take care of them. It allows the member and the listener more freedom and less stress than being online where everything you say you cannot take back.
If I start typing to respond in an insensitive way, I can edit my comment before I hit enter. I can't do that in a phone chat. I am human and sometimes I am tired. Many nights I stayed up after midnight. My voice could not take the strain of hours of talking. For me, now, talk chat feels very natural. Hope you find some benefits here at 7cups. Feel free to message me https://www.7cups.com/@soulsings
