Course 3, Discussion 2: Accepting and Providing Feedback
If you prefer a video/audio explanation, please watch this video.
Some reasons why accepting feedback is important:
It helps us improve our craft/skills/ourselves
We become aware of our own short comings.
We can learn how others may perceive us.
Reasons why it can be challenging to hear constructive feedback:
We might associate it with who we are as a whole.
We may think the person giving it has lost respect for us.
It can hurt our ego.
The choice is yours! Are you willing to deal with discomfort for your greater good? If so then constructive feedback is an essential tool you must utilize.
Now let's see how to give feedback!
If you prefer a video/audio explanation, please watch this video.
Steps to give useful feedback:
Sandwich it between genuine positive feedback.
Don’t do it too often. Remember a person can only accept so much constructive feedback before it drains them. Use it sparingly.
Ask yourself what you are communicating is beneficial to the person or your own personal preference. Only provide feedback if it will help the person.
Let's practice giving constructive feedback.
This is the situation.
Username: CoffeePerson198
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!
❗After fulfilling the requirements of this post, please check out the next post here!
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Username: CoffeePerson198
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
I would say that you are doing great with communicating with a reasonable response. But the 3 tasks that were given to you are not completed and i would like you to try and complete those 3 tasks before moving forward with anything else. Your work and effort are appreciated.
Have a good continuation, all the best.
@Floffj
Like it
@FrenchToast
Username: pamharley003
Positive traits: is empathetiuc towardsw others, answer back accordingly and task oriented
Areas of improvement: Is not completing assigned task failure to ask for help from others
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!
Submission of the exercise: Let's practice giving constructive feedback.
This is the situation.
Username: CoffeePerson198
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
Hi Coffee, thank you for your service and availability. You're attentive to people and well-organized when it comes to timing.
However, I’ve noticed a delay in some tasks that were assigned weeks ago, and this delay hasn't been explained.
I trust you—let’s try to understand together what obstacles you might be facing in completing your duties.
I know punctuality is one of your strengths. All the best moving forward.
@Floffj
@Floffj
great post :)
@Floffj
I like your answer.
@FrenchToast
''Hi CoffeePerson198, I really appreciate how punctual and responsive you are—your quick replies and your empathy truly make a difference on our team. I did want to check in because I noticed the assigned task hasn’t been completed in the past three weeks, and there hasn’t been any communication about it. If there’s something going on or if you need support, I’m here to help. I value your dedication to others, and I know you care about the work we’re doing—I’m confident we can get back on track together!''
@jaileybeann16
I love how concise and empathetic your message was. Your message conveys confidence and trust in the team member while letting them know that you are there for them. Great reply Jailey !
@FrenchToast
Hi , CoffeePerson198 , hope you're doing well
I Know that you're punctual , and that you responds in under 24 hours , and that you care about people and that you are empathetic.
But this time you didn't complet the assigned task for 3 weeks, and you're not communicating with me why the task is not being completed , are you okay or there is something wrong.
If i can help please tell me
// decisiveLemon8530 //
@FrenchToast
Practicing giving constructive feedback.
The situation.
Username: CoffeePerson198
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
Hello Coffee, I hope this message finds you doing amazing.
I would like to applaud your commitment and hard work. I want you to know that they aren’t going unnoticed. Your punctuality and availability make you an indispensable member of our team and the community.
I am reaching out to you today regarding the assigned task you had for the past three weeks. I noticed that you haven't made sufficient progress and you haven’t communicated with me the reasons this task is not being completed or any obstacles you might be facing on this task.
I am sure you are trying your best and I would love to learn more about any struggles you’re having with the task and if you would like more support from me as a leader. Your compassion and the way you genuinely care for others inspires me, and I want you to know that I am here for you and so is the rest of the team.
@SweetSunset92
very good
@FrenchToast
This is the situation.
Username: CoffeePerson198
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise). Hi, CoffeePerson, thank you so much for being punctual and truly caring about people. It really shows! I noticed you have not completed your assigned task for 3 weeks, and this is concerning. How can I help you? Is there a reason why this has not been done? Thank you for being so empathic with others.
Take care,
RisingSunset
@FrenchToast
Username: CoffeePerson198
Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.
Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
Hi There CoffeePerson198!
I hope you are doing well! I just wanted to say i really appreciate how quick you are to respond and how much you clearly care about the people you support! I did want to check in because I have noticed the assigned task has not been completed in the past three weeks, and I haven't heard from you about it! If something has come up or if you're feeling stuck, I'm here to support you! Just let me know. That said, your empathy for others, punctuality and your response rate under 24 is something I truly value, and I'm confident we can work through this together.
@FrenchToast
Hey CoffeePerson198 😊
I truly appreciate how responsive and caring you are; you consistently reply within 24 hours, and it’s clear how much empathy you bring to your role. That said, I’ve noticed the assigned task hasn’t been completed in the past 3 weeks, and I haven’t received any updates. If there’s something going on or you need support, please don’t hesitate to reach out. I’m here to help. Your dedication and heart are so valued on this team, and I’m confident we can move forward together 🤝
@FrenchToast
✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).
@supportiveRiver8773
You did a great job structuring this!