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Course 3, Discussion 2: Accepting and Providing Feedback

User Profile: FrenchToast
FrenchToast December 5th, 2022

If you prefer a video/audio explanation, please watch this video.

Some reasons why accepting feedback is important:

  • It helps us improve our craft/skills/ourselves

  • We become aware of our own short comings.

  • We can learn how others may perceive us.

Reasons why it can be challenging to hear constructive feedback:

  • We might associate it with who we are as a whole.

  • We may think the person giving it has lost respect for us.

  • It can hurt our ego.

The choice is yours! Are you willing to deal with discomfort for your greater good? If so then constructive feedback is an essential tool you must utilize.

Now let's see how to give feedback!

If you prefer a video/audio explanation, please watch this video.

Steps to give useful feedback:

  • Sandwich it between genuine positive feedback.

  • Don’t do it too often. Remember a person can only accept so much constructive feedback before it drains them. Use it sparingly.

  • Ask yourself what you are communicating is beneficial to the person or your own personal preference. Only provide feedback if it will help the person.

Let's practice giving constructive feedback.

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

After fulfilling the requirements of this post, please check out the next post here!


🔉This post is brought to you by the Leadership Development Program, find information on it here tinyurl.com/AcademyLDP


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User Profile: calmingMemory13
calmingMemory13 April 13th, 2025

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).


I would say that you are doing great with communicating with a reasonable response. But the 3 tasks that were given to you are not completed and i would like you to try and complete those 3 tasks before moving forward with anything else. Your work and effort are appreciated. 

2 replies
User Profile: Floffj
Floffj April 19th, 2025

Have a good continuation, all the best.

1 reply
User Profile: decisiveLemon8530
decisiveLemon8530 April 23rd, 2025

@Floffj

Like it 

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User Profile: pamharley003
pamharley003 April 17th, 2025

@FrenchToast

Username: pamharley003

Positive traits: is empathetiuc towardsw others, answer back accordingly and task oriented 

Areas of improvement: Is not completing assigned task failure to ask for help from others

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

User Profile: Floffj
Floffj April 19th, 2025

Submission of the exercise: Let's practice giving constructive feedback.

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.


✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi Coffee, thank you for your service and availability. You're attentive to people and well-organized when it comes to timing.

However, I’ve noticed a delay in some tasks that were assigned weeks ago, and this delay hasn't been explained.

I trust you—let’s try to understand together what obstacles you might be facing in completing your duties.

I know punctuality is one of your strengths. All the best moving forward.

3 replies
User Profile: CocoaTempleton
CocoaTempleton April 23rd, 2025

@Floffj

User Profile: CocoaTempleton
CocoaTempleton April 23rd, 2025

@Floffj

great post :)

User Profile: SerenitywithKat
SerenitywithKat May 5th, 2025

@Floffj

I like your answer.

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User Profile: CocoaTempleton
CocoaTempleton April 23rd, 2025

@FrenchToast

''Hi CoffeePerson198, I really appreciate how punctual and responsive you are—your quick replies and your empathy truly make a difference on our team. I did want to check in because I noticed the assigned task hasn’t been completed in the past three weeks, and there hasn’t been any communication about it. If there’s something going on or if you need support, I’m here to help. I value your dedication to others, and I know you care about the work we’re doing—I’m confident we can get back on track together!''

1 reply
User Profile: SweetSunset92
SweetSunset92 April 25th, 2025

@jaileybeann16

I love how concise and empathetic your message was. Your message conveys confidence and trust in the team member while letting them know that you are there for them. Great reply Jailey !

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User Profile: decisiveLemon8530
decisiveLemon8530 April 23rd, 2025

@FrenchToast

Hi , CoffeePerson198 , hope you're doing well 


I Know that you're punctual , and that you responds in under 24 hours , and that you care about people and that you are empathetic.


But this time you didn't complet the assigned task for 3 weeks, and you're not communicating with me why the task is not being completed , are you okay or there is something wrong.


If i can help please tell me 


// decisiveLemon8530 //

1 reply
User Profile: SherifRiad
SherifRiad May 4th, 2025
Hey @decisiveLemon8530! I really like how you opened your message with care and ended it by offering help, that's a great way to show empathy while still addressing the issue. Maybe just softening the middle part a little could help make the feedback feel more inviting. You’re definitely on the right track! 😊
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User Profile: SweetSunset92
SweetSunset92 April 25th, 2025

@FrenchToast

Practicing giving constructive feedback.

The situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello Coffee, I hope this message finds you doing amazing. 

I would like to applaud your commitment and hard work. I want you to know that they aren’t going unnoticed. Your punctuality and availability make you an indispensable member of our team and the community. 

I am reaching out to you today regarding the assigned task you had for the past three weeks. I noticed that you haven't made sufficient progress and you haven’t communicated with me the reasons this task is not being completed or any obstacles you might be facing on this task.

I am sure you are trying your best and I would love to learn more about any struggles you’re having with the task and if you would like more support from me as a leader. Your compassion and the way you genuinely care for others inspires me, and I want you to know that I am here for you and so is the rest of the team. 

1 reply
User Profile: supportiveRiver8773
supportiveRiver8773 May 4th, 2025

@SweetSunset92

very good 

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User Profile: RisingSunset225
RisingSunset225 April 27th, 2025

@FrenchToast

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise). Hi, CoffeePerson, thank you so much for being punctual and truly caring about people. It really shows! I noticed you have not completed your assigned task for 3 weeks, and this is concerning. How can I help you? Is there a reason why this has not been done? Thank you for being so empathic with others.

Take care,

RisingSunset


User Profile: wishfulashx
wishfulashx April 28th, 2025

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).


Hi There CoffeePerson198!

I hope you are doing well! I just wanted to say i really appreciate how quick you are to respond and how much you clearly care about the people you support! I did want to check in because I have noticed the assigned task has not been completed in the past three weeks, and I haven't heard from you about it! If something has come up or if you're feeling stuck, I'm here to support you! Just let me know. That said, your empathy for others, punctuality and your response rate under 24 is something I truly value, and I'm confident we can work through this together.

User Profile: SherifRiad
SherifRiad May 4th, 2025

@FrenchToast

Hey CoffeePerson198 😊

I truly appreciate how responsive and caring you are; you consistently reply within 24 hours, and it’s clear how much empathy you bring to your role. That said, I’ve noticed the assigned task hasn’t been completed in the past 3 weeks, and I haven’t received any updates. If there’s something going on or you need support, please don’t hesitate to reach out. I’m here to help. Your dedication and heart are so valued on this team, and I’m confident we can move forward together 🤝

User Profile: supportiveRiver8773
supportiveRiver8773 May 4th, 2025

@FrenchToast

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise). 


Hello CoffeePerson198I I would like to tell you that you are doing a great job being so punctual, it’s amazing, I just believe that you have so much potential of improvement in the area of communication with me about your assignments,, i know you love taking care of people and this will help you so that 

1 reply
User Profile: RyanListen
RyanListen November 6th, 2025

@supportiveRiver8773

You did a great job structuring this!

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