Course 3, Discussion 2: Accepting and Providing Feedback

Dear @FrenchToast,

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello CoffeePerson198,

I hope this message finds you well. I am writing to let you know that I really appreciate your help In the community and how empathetic you are.

I have seen that the tasks assigned to you 3 weeks ago hasn’t been completed yet, and I haven’t received any updates from you regarding it. It would be great if you could keep me in the loop, so I can find ways to support you.

I truly believe in you and I know that you will get back on track and succeed.

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

I will 

@FrenchToast

Hey CofeePerson, I wanted to thank you for you for being so punctual and always responding quickly. However, I would appreciate it if you would reach out when the task hasn’t been completed. You’re doing such a great job at providing empathy and I can see how much you care about people. 

@FrenchToast

 You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Person A is very responsive, and proactive in taking up accountability. The way she communicates with the users are also clear and precise, she can try and interact with the super users to show her work directly to them. Overall she is a great resource that we can continue to use her expertise to guide other team members as she is mentoring them in a great way

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello Coffee, I hope you are having a good day. I really appreciate how thorough and detail-oriented you are about everything, and that you are punctual and quick responding. I did want to talk about the assigned task that hasn't been completed within the given time and the lack of updates around it. I believe communication would really help us move forward with this task. I know you are empathetic and that you really care about this community so I am confident we can sort this out together.

@FrenchToast

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello Coffee! Hope you're doing well! You have always been very empathetic to others and care about people. Recently I have noticed your absence from the tasks in the past few weeks. I hope everything is going fine with you. I just wanted you to know If there's anything wrong and you wanna talk about it, I'm here to listen to you.

You have always been a quick responder. I hope you'll be respond soon this time around too. And please take care of yourself 😊

@FrenchToast
Hi @CoffeePerson198, I really appreciate how punctual and responsive you always are, 😊 it shows your dedication and genuine care for the people you work with. I did notice, though, that your assigned task hasn’t been completed for the past few weeks, and there hasn’t been much communication about what’s holding it up. If something is getting in the way, please let me know so we can work through it together. You’re such a thoughtful and empathetic team member, and I’m confident that with a bit more follow-up, you’ll get right back on track. 
Thank you so much for your work at 7 Cups and I'd love to hear from you soon!

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi CoffeePerson198, you have been great with punctuality and the way you engage with the team using empathy and thoughtfulness. I've noticed you haven't completed the assigned task over the last three weeks and I'm concerned because there hasn't been any communication on this, it is important that we communicate proactively moving forward, and if you're stuck I can help. Your reliability and care for people are valued assets to the team, I'm confident we can get this back on track together. 

@FrenchToast

You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi! I hope you’re doing well. Thank you for being so empathetic and caring to members of our community. Your kindness goes a long way!

I wanted to reach out to you about X project. The due date has passed so I just want to check in with you about how it’s coming along. If there’s anything we can do to help, please let us know. 

Thank you for everything you do, we appreciate you on 7Cups!

@FrenchToast

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi CoffeePerson198, I really appreciate how dependable and caring you are. You are always punctual, you respond quickly, and show genuine empathy toward others. 

However, I want to mention that the assigned task from the past three weeks hasn’t been completed yet, and I haven’t heard from you about any challenges you might be facing. 

Please let me know if anything is preventing you from finishing it so we can work through it together. Your commitment to the team is invaluable and integral to our success. I genuinely value the kindness you bring to every interaction.

@FrenchToast

Hey Coffee! Just wanted to check in and share a bit of feedback. You’ve been doing great with communication and dedication, but we noticed your assignment hasn’t been finished in a while. We just want to make sure you’re okay and remind you we’re here to help if you need support or a short break. Thanks for all you do!