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Phishing Scam: PLEASE READ!

User Profile: Laura
Laura April 7th, 2017

Hello Community,

In recent days, we've seen a phishing scam in our community. You do not have anything to be concerned about.

However, we ask that you take extra care in the following ways:

- do not click on strange links
- do not log in again when you are already logged in
- be sure to look in the address bar when on a new web page

Additionally, please note:

- 7 cups site is always at 7cups.com ,etc

- If you are concerned at all, please change your 7 Cups password

- If you have opted-in to the 7 Cups automatic welcome program, we are sending welcomes out! This is not part of the scam.

If you believe you may have been hacked:

1. use this form to let admin know about your situation.
2. change your password right away if you can.
3. we will reset it for you if you have been locked out.

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User Profile: mzlovely
mzlovely April 8th, 2017

@Laura okay will do

User Profile: KindBean2002
KindBean2002 April 8th, 2017

@Laura they hacked me once:/

3 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn April 20th, 2017

@KindBean2002 - have you updated your password?

2 replies
User Profile: KindBean2002
KindBean2002 May 5th, 2017

@KrinkTheMellowUnicorn I did that right away, the most chiling thing is that the hacker when into a chat and sent messages to a member.. but they were to me.

The hacker told me to change the password adn apologized.. YikeS

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn June 5th, 2017

@KindBean2002 - ooh, shiver. that is creepy. is your account secure now, as far as you know?

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User Profile: Jack
Jack April 8th, 2017

Haven't seen this personally but please be careful with what you click on everyone. Especially if the links are shorterned to hide the actual address. If you get doubts, check the URL bar. The official one, for any thread, will look exactly like this:

If you've already logged in, before you enter your information, divert back and click on a safe link, such as the "My Impact" Page and see if you are still logged in; also remember to report anyone sharing such links around.

Edit: There is a phishing email being sent around too. Gmail currently is flagging it to spam, thankfully but be careful opening such emails and links within them.

2 replies
User Profile: RarelyCharlie
RarelyCharlie April 9th, 2017

Perhaps not exactly like that. The exact appearance depends on the web browser you are using.

Chrome and Firefox, for example, say that this page you are reading now is not secure, but that's partly because the image @Jack posted here is not secure. No one should worry too much about the security of forum threads.

The important page is the User Login page. If that page is at https://www.7cups.com/login.php and secure, then you're OK.

If your web browser remembers your user name and password for you, then it is checking the page automatically each time you log in and you do not have to check it yourself. You can simply trust your web browser.

I feel it's also important to remember that many of the people who come to 7 Cups are already troubled or anxious, and that unnecessary additional anxiety helps no one. Laura's original post contains the information everyone needs, and as she has already pointed out, you do not have anything to be concerned about.

1 reply
User Profile: Jack
Jack April 9th, 2017

@RarelyCharlie

My browser (Chrome) still retains this is a secure page, not that it was in anyway indicating to the Secure (padlock) area; but indeed to the www.7cups.com which is a unique domain. I am well aware of the types of people who visit the site, having been here a while; and nothing I have said does, or indeed should, cause any additional anxiety. It's simply basic safety reminders to help people who aren't as aware of such topics as they might need to be.

I also added the details of the phishing email to clarify that I have had this sent to me; and confirmed it was a malicious email; so that anyone else in doubt about such email(s) can see and be more informed as a result. Nobody is stating there is any reason for any form of alarm or concern over this, as it has been noticed and is being handled.

Sorry if this post wasn't meant in that way, but having read it, I felt I should clarify on that just in case.

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User Profile: rebel11
rebel11 April 9th, 2017

@Laura

What action does admin take when they are given information that the security of the site might be/is being compromised?

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn April 20th, 2017

@rebel11 - we examine the attack vectors and develop new defenses against them, while warning the community team and trying to constantly build resiliency among the community given the social nature of most hacks (tricking people to click a link, etc.)

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User Profile: Kazy11
Kazy11 April 9th, 2017

Ok will do

User Profile: Hope
Hope April 9th, 2017

@Laura, If you must open a link and you are worried it may not be safe then you can always check it for safety on this site: www.google.com/transparencyreport/safebrowsing/diagnostic/. Better safe than sorry heart

5 replies
April 9th, 2017

@EssenceOfHope noice

User Profile: Amelia
Amelia April 10th, 2017

@EssenceOfHope

Great resource. Thanks!!

2 replies
User Profile: SunintheRain
SunintheRain June 8th, 2017

@Amelia

I looked for other ways to contact you ... I hope you don't mind this way ... On May 5, 2017 I submitted Verified Listerner 2,3 and 4 ... Haven't heard anything ... If you could find out anything out it be greatly appreciated ... Thank you.

1 reply
User Profile: Nada
Nada June 19th, 2017

@spicedlife Hello there! :3 I'm not sure if you mean active listening or verified listener :3 these are the update forums though!
Verified Listener Updates
Active Listening 1 Updates
Active Listening 2 Updates
Active Listening 3 Updates
Active Listening 4 Updates
If you don't find what you're looking for please don't hesitate to pm me! ^-^

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User Profile: faithlove1111
faithlove1111 April 10th, 2017

@EssenceOfHope, a big thank you for this useful info.

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User Profile: beautifulSpring26
beautifulSpring26 April 9th, 2017

Yikes

User Profile: orangePomegranate4828
orangePomegranate4828 April 10th, 2017

Is this app a scam ? I'm confused

6 replies
April 10th, 2017

@orangePomegranate4828 no its very legitimate. I would review the entire post and ask more questions if you have any.

User Profile: Jack
Jack April 10th, 2017

@orangePomegranate4828

7 Cups is a long running and very legitimate service and app. Unfortunately from time to time malicious people try to harm the integrity of the site. There is nothing to worry about though! Just some malicious people trying to gain people's account information. I'm sure it's being handled; this post is to just keep everyone aware of it.

4 replies
User Profile: Hannah578
Hannah578 April 10th, 2017

@Jack This is so sad, what would the hackers have to profit from this community?

3 replies
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User Profile: Theresalwaystomorrow
Theresalwaystomorrow April 10th, 2017

@Laura Thank you for letting us know I will be on the look out!

User Profile: faithlove1111
faithlove1111 April 10th, 2017

Thank you for the info Laura. Will be more alert from now on.