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Our New App is Here!

User Profile: GlenM
GlenM January 15th, 2021

Hey, everyone! Happy 2021! We’re kicking it off with exciting news! We now have an awesome NEW, REVAMPED app!

We have been working on this app since November 11, 2018. It is our single biggest release that we have ever made as an organization. 7 Cups is a big site, but most of the changes have been incremental. This new app is an entirely new rewrite/re-build of our entire site. It isn’t like renovating a staircase or putting in a new kitchen, it is instead like building an entirely new house from the ground up!

Most companies focus on the product first. They often have very clean and beautiful apps and little in the way of community. For us, we’ve always prioritized community over product. We care first and foremost about the people we serve. The product (the app and the site) is the medium through which we help people. In that way, you can think of 7 Cups like a building. People give and receive support in our building, and this building is our website and app.

There were many challenges with our old building (app) that made the process of giving and receiving support much more difficult. Those challenges have now been addressed and we’re ready to see what you think!

I’d like to give a very big thank you to all the people that worked on this app. They’ve made a beautiful building for us that anyone can now enter from anywhere in the world (i.e., it should now work on most phones). The developers, designers, and managers include:

Adam
Adrian
Austin
Colin
Cris
Ece
Erik
Ezra
Jakub
Lance
Lu
Maciej
Mathew
Monika
Ryan
Vera
Weronika
Xian

These folks, collectively, have written 35,000k lines of code, made over 800 code commits (think of a code commit as submitting a big amount of work), and have spent thousands of hours building the app. Please join me in thanking all of these developers, designers, and managers for our new app!

You can find it here on Google Play Store and here on the Apple Store.

We’re excited to hear what you like about the app, so please check it out and share your thoughts below in the replies!

We sincerely hope you enjoy it! Thanks for all of your patience and support over the years!

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User Profile: caringSmiles1016
caringSmiles1016 January 15th, 2021

Updated 🥳🥳

User Profile: ouiCherie
ouiCherie January 15th, 2021

Well done @GlenM and everyone! 🌹

I love the interface and the color. It is also way more user friendly than previous app. Thank you so much 💙💙💙

Feedback:

I have checked again, I'm using Android and still couldn't see the banner on Group Support Room. I've wrote this feedback tho.

I'll try to log out and login back.

Suggestion:

If it's possible, please improve PWA too. I suppose it will be more cost efficient for 7 Cups and we don't have to wait for the app to be updated in future

3 replies
User Profile: GlenM
GlenM OP January 15th, 2021

@ouiCherie thanks for the feedback! you can't see the general request banner, group discussion alert, or another banner?

1 reply
User Profile: ouiCherie
ouiCherie January 15th, 2021

@GlenM

I mean Group Discussion Banner as @LuluRings experienced similar apparently

Thank you 💙

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January 15th, 2021

@ouiCherie Would love to be able to see discussion banners on the app if possible, agreed!

Check out the Family & Caregivers Subcommunity

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January 15th, 2021

Just downloaded the new update. Already loving it. Thank you so much for all your hard work.

User Profile: agreeableWest2693
agreeableWest2693 January 15th, 2021

@GlenM Thank you for all that you guys do :) It isn't easy and I appreciate that you guys care enough to put in that hard work to make this a better place for all :) <3

User Profile: Ahlex
Ahlex January 15th, 2021

@GlenM

The design looks great, but it doesn't show whether someone is online or not?

4 replies
User Profile: DavidEss
DavidEss January 15th, 2021

@GlenM

The app looks and feels very good.

The push notifications of chat message received WORK which is a million times better than the old app.

I've just had a long chat with a member on my laptop, and my mobile phone received a seperate notification for every one of her replies - 49 in all! It sounded a bit like a machine gun. That could do with fixing, but at least I know what's going on now.

4 replies
User Profile: DavidEss
DavidEss January 21st, 2021

@GlenM

The notifications have stopped working, alas. I'm hoping that's remedied quickly - I know this is an iseosyncratic view, but it's the most important part of the app for me.

3 replies
User Profile: GlenM
GlenM OP January 21st, 2021

I’ll let the devs know and we will fix.

User Profile: GlenM
GlenM OP January 21st, 2021

Are you on apple or android?

1 reply
User Profile: DavidEss
DavidEss January 23rd, 2021

Android. Thanks. 7.1.1 to be precise.

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User Profile: RainMarieMFT
RainMarieMFT January 16th, 2021

It’s beautiful! Thank you!

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User Profile: ASilentObserver
ASilentObserver January 15th, 2021

@GlenM Yay! That's great news! Congratulations to all!

User Profile: AnisiaCocanMA
AnisiaCocanMA January 15th, 2021

Thank you so much everyone for your effort! This will truly help a lot of people , another contribution for building a better tomorrow ! ❤️👍

User Profile: LittleBirdie30
LittleBirdie30 January 15th, 2021

The app is gorgeous!

User Profile: warmheartedTurtle6662
warmheartedTurtle6662 January 15th, 2021

Hi Can I ask what ‘dark mode’ means? Also you don’t show if someone is offline now? I’ve been using the app for years. I like a lot of things on the new app, but is there any way not to show information about members when you click on them? I noticed I can click on members’ dps and see their information but I can’t see my own. They know more information about me than I do. Number of chats etc. I can’t see my own but every one else can. That’s private to me. Can i do anything to stop this? Thanks

1 reply
User Profile: AffyAvo
AffyAvo January 15th, 2021

@warmheartedTurtle6662 @7CupsCommunity I'm not using the app but if more information about members is being shown on the app to others than the website can we at least be informed of this? On the website I cannot see how many chats another member has had.

1 reply
User Profile: warmheartedTurtle6662
warmheartedTurtle6662 January 15th, 2021

I know. You can on the app now. Lots of personal information about your time here. Others can see yours. I couldn’t see mine because my picture doesn’t appear in any of my chats anymore. But i can click on any other members

User Profile: 7CupsCommunity
7CupsCommunity January 25th, 2021

@AffyAvo

Thank you for the feedback. We and the technical team will keep you updated on what is happening in regard to that issue soon.

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User Profile: LisaMeighanMScGMBPsS
LisaMeighanMScGMBPsS January 15th, 2021

I am loving the new app!! It really is amazing!:)

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