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April 19 - Email Verification & Forum Participation

User Profile: Laura
Laura April 18th, 2018

THID UPDATE IS NOW LIVE!

Hi team,

We know that there has been a surge in forum spam. We are very sorry about that! About 2 weeks ago, we launched the ability verify your email as a member. We are now working on the next phase of this update, which would be to make it compulsary to to verify your email prior to posting on the forums for the first time. Our hope is that this will help reduce spam.

The date of this update is still TBA. But it is in development and we are working building this functionality as we speak. I wanted to give you this update to let you know, we hear you and we are actively working to get a solution in place.

Thank you for your patience! Please subscribe to this thread if you would like to follow this update. I will post information here as I have it.

This Update is NOW LIVE!

172
User Profile: reconnect
reconnect April 22nd, 2018

I've been struggling to figure out how can I verify my email because I don't receive the verification email but I've checked my spam folder and it is there! Hehe my email is now verified, yay!

User Profile: BlueOneGone
BlueOneGone April 22nd, 2018

I had already verified my e-mail, but the app keeps saying I need to verify it.

What shall I do?

1 reply
User Profile: RaCat
RaCat April 22nd, 2018

@BlueOneGone I suggest you trying to verify it once again and then if it still not working, you can try and email community@7cups.com to let them know about the issue heart

1 reply
User Profile: BlueOneGone
BlueOneGone April 23rd, 2018

@RaCat Thank you for help, I appreciate it very much :)

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User Profile: OhThatsJay
OhThatsJay April 22nd, 2018

Already verified

1 reply
User Profile: RaCat
RaCat April 22nd, 2018

@OhThatsJay good job!

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User Profile: loralo12
loralo12 April 22nd, 2018

Follow the link to confirm and it send me to here, no prompt or anything, what do i do now ?

User Profile: purpleCat39
purpleCat39 April 22nd, 2018

Link to confirm doesn't show up?

User Profile: Jfayeblackwell
Jfayeblackwell April 22nd, 2018

I'm still trying to figure out how you verify the email cuz there is nothing that pops up for you to put your email into all there is is this forum so I have no idea what's going on

2 replies
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn April 22nd, 2018

@Jfayeblackwell - you may not need to do it given that you have a profile image and are already able to post in forums?

User Profile: MorbidlyMadMaxWithMood
MorbidlyMadMaxWithMood April 23rd, 2018

@Jfayeblackwell same here, had my account for a while, I dunno if I

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User Profile: Integral
Integral April 23rd, 2018

Checking to see if this post shows up, or whether it will prompt me to verify my email again...

2 replies
User Profile: Integral
Integral April 23rd, 2018

@SteppingBackward still getting the message saying I need to verify my email, and the app won't let me dismiss it. A bit frustrating, for sure.

User Profile: MonBon
MonBon April 23rd, 2018

@SteppingBackward

You are a listener so your email should already be verified. I would suggest sending a bug report. This new feature applies to member who have joined after it was implemented.

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User Profile: modestTalker1536
modestTalker1536 April 23rd, 2018

I have not received an email regarding my account here, but I know you have my correct email because I have received other emails from this site.???

User Profile: KCool36
KCool36 April 23rd, 2018

I

User Profile: Unpassionate4life
Unpassionate4life April 23rd, 2018

Em just checking if the Email verification worked. Yep looks good