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February 5: Solutions Tab Added to Dashboard

User Profile: Laura
Laura February 5th, 2016

Hello all!

Last week, @GlenM made an announcement about a site update: 7 Cups for Organizations Update. You can read all about the purpose of this update here.

This update is now live! Here is what to expect:

A solutions tab on the top bar of 7 Cups! When clicked you are given two options:

1) Student Support

-------> Student Support System Guide can be found here. This guide contains information on how to integrate 7 Cups into your school.

2) Employee Support

-------> Employee Support System Guide can be found here. This guide contains information on how to integrate 7 Cups into your organization.

If any of you are able to build a partnership with your organization/school & 7 Cups, you'd be able to sign up using the corresponding page.

The sign up process is completely free. You create an account, give us some more information about you and your organization. From there, we ask you more specific questions about what this partnership will look like. Specifically, you will be able to choose from the following:

- Who are your listeners? Can choose from the following:

7 Cups listeners & your own listeners

7 Cups listeners only

Your listeners only

Self-help guide/ growth path only

Note: As creating a support system acct for your school/ organization is free, nothing changes here for our listener community.

Once the sign up process is complete, you will receive a 7 Cups URL that looks similar to this: https://www.7cups.com/ypoc/. You can point your organization/ school to this page to get connected to listeners and get support.

For organizations that sign up, we will provide them a kit on how to integrate 7 Cups into their organization, get the word out and ensure that their network is getting support.

25
February 15th, 2016

This seems like it would benefit the users, customers, and the company; great idea!

User Profile: LossLinksJack
LossLinksJack May 17th, 2016

@Laura

having huge problems signing my CARERS FOR HEALTH CARERS up!

I have the url as www.7Cups.com/p/CarersForHealthCarers

When i tried to set up the EAP I got through it but it keeps rejecting me saying "Email address already in use"

I want to set it up so only Listeners from Your Organization with passwords can use it.

I want to use this email address to set it up: carersforhealthcarers@mail.com

I am VERY FRUSTRATED, please help!

Thanks

Jack

3 replies
User Profile: Laura
Laura OP May 17th, 2016

@LossLinksJack

Sure thing! Looping in @Pat to help you out! You can also PM him & he will sort through it with you!

User Profile: Pat
Pat May 18th, 2016

@LossLinksJack I am sorry to hear that there are some difficulties here, and I really appreciate you taking the time to bring them to my attention. We'll get this worked out so that you can start using your support system as soon as possible. smiley

Thanks for the tag, @Laura

User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn May 18th, 2016

@LossLinksJack - Sorry about this frustration. @Pat raised these issues to my attention last week and I'm afraid we've been putting out a few other fires in the meantime but have escalated fixing this to "right away" and @Pat should be able to keep you informed of when the fix is in place.

Again, I apologize for the disappointment and aggravation!

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