March 20 - New Flagging Profiles Tool

Hello Friends!

In our efforts to remove bad actors from the quickly, we are excited to announce another exciting feature! We've added a profile flagging tool. yay!

Many of you have asked for a tool like this for years! Get excited, it's finally here!!!

Here is what you need to know!

1) Every profile on the site now has a flag on it (see top right corner in screen grab below)

2) Listeners with the Verified Listener badge will have the ability to flag profiles. (so the flag icon will only appear for them). Access to this tool may change as we learn and evolve the tool.

3) When a profile is flagged, the following drop downs appear and must be selected -

4) If a LISTENER profile is flagged, it will go to the back end flagging page and be reviewed by our flag team for quality assurance. (Note - only flagged listener profiles will be sent to this page. More info on the flagged member profile protocol at the bottom of this thread)

If the profile picture, bio or username is graphic, sexual or racist, we will red flag it for removal from the site.

If a profile picture, bio or username vioates other community guidelines - it will be yellow flagged and an email will be sent to this individual alerting them that their profile needs to be updated.

We updated the Community Guidelines page to make sure bio, profile picture and username guidelines are easy to find.

5) To avoid misuse, a profile can only be flagged once.

What about flagged member profiles!?

The above process will be used for flagged listener profiles. We will be creating a separate queue for managing the flagged member profiles. This queue is not created yet, but will be this week. In the mean time, verified listeners can still flag member profiles. Please stay tuned for more information on how we will manage the flagged member profiles.

As always, these tools are a work in progress, we will continue to evolve the tool to get it right. Please share your feedback and ideas. We hope to work together.