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Pathways & Privileges - Idea for you to view & Feedback requested!

User Profile: Laura
Laura September 10th, 2018

The community team has long wanted to more clearly map out the pathways listeners and members can take on 7 Cups. By pathways, I am referring to the different opportunities for you all to earn more badges, apply for leadership roles, earn the next badge in a series...etc!

For the past few months, the community team has been working behind the scenes to inventory all of the roles, badges, and privileges. Today I am writing to share this idea and gather your feedback!! Here is the idea -

Clearly map out the pathways into three categories (group support, forum, chats). Each pathway has a series of badges. You can see one example of a Listener badge series below! We want to make it clear to users (should they choose to work towards the next badge) which badge/goal to work towards next.

And as part of these pathways, we will layer in some basic privileges or special features for folks once they are earned. One idea we have is to give users additional emoticons for every badge in a series they earn. We know many of you love to use emoticons to express yourself and have long wanted additional emoticons to use around the site. That said, we are open to your ideas!

Some questions for you to consider?

-----> How do you like this pathways and privileges idea?

-----> What privileges would you like to get for reaching milestones?

For example, please see the below badge series (you can learn more about the recent changes to this badge series here)

Gratitude Abound 1 - 5 published reviews

Gratitude Abound 2 - 8 published reviews

Gratitude Abound 3 - 10 published reviews

Gratitude Abound 4 - 25 published reviews

Gratitude Abound 5 - 50 published reviews

Gratitude Abound 6 - 100 published reviews

Gratitude Abound 7 - 200 published reviews



Please share your ideas and feedback! We are excited to tighten some of these existing systems and pathways up!!

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User Profile: Kate
Kate September 10th, 2018

@Laura Can't wait to hear what everyone thinks!

User Profile: CaringBrit
CaringBrit September 10th, 2018

@Laura not sure what privileges il be happy with what others come up with love this announcement though

User Profile: AffyAvo
AffyAvo September 10th, 2018

I think it will clarify seeing potential pathways that reaching a step may lead to.

I think how things are worded when doing things like this needs a bit of care. For example, I have seen the new Room Supporter role be described as what one needs to do to become a Moderator. Yes, it is one of the criteria to be a Moderator. For some though, they may just be happy being a regular in a room, supporting others, etc. without any desire to moderate in the future.

So long as any wording is avoided that suggests someone should be working to something in particular, even if they aren't interested in it, then I think this is a great idea.

1 reply
User Profile: Laura
Laura OP September 12th, 2018

@AffyAvo

That makes sense to me. So clarity of language and intent.

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User Profile: AffyAvo
AffyAvo September 10th, 2018

Oh, also since badges are going to be sorted into a bit of an order with this, is it also possible to clean up the badges on the reputation pages? The categories aren't very clear, and similar badges aren't even grouped together. As an example:

Member Support Badges include 35+ Support, Addiction Support, Caregivers Support

Community Interaction Badges include Anxiety Support, Bipolar Support, Disability Support, etc.

Why are 2 different categories being used for these?

Some of these badges also show up on the Member Reputation badge list, even though these are all listener badges.

1 reply
User Profile: Laura
Laura OP September 12th, 2018

@AffyAvo

Id love to see how badges are displayed on the reputation page cleaned up as well! Not sure on where this will fit with the design changes required to make this update happen, but its definitely something id like to see!

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User Profile: DavidEss
DavidEss September 10th, 2018

I'm fascinated by the whole idea, but really I'd be happy with keeping a basic level badge. It must be a lot of pressure to be a badge-heavy veteran, and always have to set an example of excellence (at least, I would feel it like that).

I remember an ex of mine gave me a large badge which said "I think you've mistaken me for someone who cares." It WAS a long long time ago, but for a while, it did set the tone.

1 reply
User Profile: Laura
Laura OP September 12th, 2018

@DavidEss

thanks for the feedback! i hear you! It can certainly be a responsibility to hold some of our specific badges!

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User Profile: suBSea
suBSea September 10th, 2018

Well... me personally, I'm happy with taking general requests every so often when I got the time, so I can be a listener to those who need one.

Tbh I don't need that whole hierarchy / levels / steps / cheers / you name it mumbo-jumbo to climb higher and higher or something. It kind of happens automatically in the background while I'm being active on here... but it's more like something that confuses me as it is already. So... me personally, I don't need another additional thing with levels and hierarchies and such.

I guess I'd pretty much not care about it just like I've never cared about the existing tokens and titles and numbers on here that identify my development. blush​​​​​​

But yeah, never mind, that's me being me I guess... like, not caring much about getting anyone's approval or to work my way up so I can improve my reputation. Nah, thanks, count me out. ;)

Well but no offense though, I guess it's just not for me.^^

1 reply
User Profile: AffyAvo
AffyAvo September 10th, 2018

@suBSea I don't think the idea is to add more badges due to this. It's just to make it more clear who does what, the order the badges proceed if looking to reach a certain goal. This can also make it easier to find the correct person to contact if there's a problem or one has a suggestion.

1 reply
User Profile: Laura
Laura OP September 12th, 2018

@AffyAvo

yes, that is spot on!

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User Profile: soulsings
soulsings September 10th, 2018

nice idea @Laura - we have some very dedicated listeners that get lots of reviews. Good to recognize achievement!

1 reply
User Profile: Laura
Laura OP September 12th, 2018

@soulsings

Thanks for the positive feedback soulsings!!

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User Profile: kindDreamer93
kindDreamer93 September 10th, 2018

@Laura

I like this idea, trying to become a better listener and grow and learn is always a good idea.

Privileges work both ways you have to earn that trust to be privileged.

1 reply
User Profile: Laura
Laura OP September 12th, 2018

@kindDreamer93

Good point! thank you for the positive feedback!

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User Profile: sunDog64
sunDog64 September 10th, 2018

I appreciate tokens that inform me if I'm doing the right thing and becoming a better listener. I also feel that it's important to afford a guest or member a choice of a more seasoned listener. But even though now after becoming a verified listener and having earned some badges for my listener sash, I still feel many times I'm back to square one with a guest or member. Sometimes I just have to be there for them, even if just the right words elude me.

1 reply
User Profile: Laura
Laura OP September 12th, 2018

@sunDog64

I think we can all relate to that! Thank you for the feedback!

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User Profile: Reececup1986
Reececup1986 September 11th, 2018

@Laura

I love this and feel this will be great here, I get the Milestone idea and what if for every Goal meet there is a gift from 7Cups, like Pins and coffee mugs and shirts given out to those that get higher milestone meet with the badges

And

What about rights to some actives like maybe one be a Badge pass for a free badge that a peer had worked so hard for but cant seem to passs the trainings

1 reply
User Profile: Laura
Laura OP September 12th, 2018

@Reececup1986

interesting ideas here! *takes notes*

Thank you for the positive feedback! I think we are on the right track....

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