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Feature Update: Phased Chat 2.0 System

User Profile: Heather225
Heather225 June 7th, 2023

Hi everyone! As you know we've been making some updates to our interface, starting with the feed, then the headers and now the chat interface.

Today is the start of a 2 week phased update to the chat system for the site. The chat system powers the chat page itself, 1-1 chats, group chats, how members and listeners are connected together, and many other parts of the site. The new system has some UI changes and many functionality updates behind the scenes that have been requested for a while (e.g. the ability to refresh a group chat page!).

Initially, you should not notice much change apart from the chat list/inbox on the homepage which has been refreshed. Over the next few days, the updates that are rolled out should be invisible to you and you shouldn’t notice any interruptions or changes. If you do spot any functionality bugs, please do let us know.

It will be later in the process (e.g. next week) when the UI changes will become more widely available. At that point, you will be able to choose which chat system you use (v1 or v2). Once we are happy that the new system is stable, all users will be moved over to the Chat 2.0 system.

We will share more details about the upgrades and new features available in Chat 2.0 very soon.

Note: if you are having any issues, we recommend updating your web browser to the latest version

Please use this feedback form to log all bugs, and issues you have found. We appreciate all of your help to fix them. Chat 2.0 Feedback form

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User Profile: PatienceImpatiens
PatienceImpatiens June 7th, 2023

@Heather225 Intriguing. Responding so I can follow this thread.

User Profile: TabbyCat97
TabbyCat97 June 7th, 2023

@Heather225

Thank you so much for the update H! :) ♡ you are all awesomeee 💜🐾

User Profile: lazyKatz
lazyKatz June 7th, 2023

Thanks for the information

User Profile: IsayUncle
IsayUncle June 7th, 2023

@Heather225

image_1686165090.png You and others work very hard to make this site better. I hope it goes smooth. 👍thx 😊.

User Profile: beck1
beck1 June 7th, 2023

@Heather225

Thanks for the update 😊

User Profile: beck1
beck1 June 7th, 2023

Hey @Heather225 just letting you know that I have had my first glitch! I cannot load my PMs. The buffer wheel just keeps spinning and the message doesn't open. I'm able to get in rooms fine

1 reply
User Profile: TabbyCat97
TabbyCat97 June 7th, 2023

@beck1

@Heather225 ^ I have this too! ♡

User Profile: Mahad2804
Mahad2804 June 8th, 2023

@beck1 @Heather255

my PMs are loading up but they're out of order half the time and sometimes they just don't appear until I refresh the page. same issue with rooms as well, messages are sometimes missing, sometimes out of order until page is refreshed.

1 reply
User Profile: Fradiga
Fradiga June 9th, 2023

Same problem here. Worse on laptop.


Also on laptop... the namelist of people who left 1/1 chat messages has disappeared.


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User Profile: Blueberry7808
Blueberry7808 June 7th, 2023

@Heather225 Thanks for the heads up

User Profile: azuladragon34
azuladragon34 June 7th, 2023

@Heather225

Thanks for the info 👍

User Profile: mytwistedsoul
mytwistedsoul June 7th, 2023

Is this why my messages to people are all messed up with the times? I'm not sure how to explain it tbh 😬

1 reply
User Profile: AvyIsKing
AvyIsKing June 7th, 2023

@mytwistedsoul

Same with me, both chat rooms and pms

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User Profile: kyan1
kyan1 June 7th, 2023

@mytwistedsoul

I have noticed the same thing happening for my chats

1 reply
User Profile: mytwistedsoul
mytwistedsoul June 7th, 2023

@kyan1 Guess it's everyone having this trouble 😕

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User Profile: HealingTalk
HealingTalk June 7th, 2023

@Heather225

Wow! You are daring to tinker with such a core part of the system!

I know companies that still use COBOL software decades old for their accounting...

Would this be the thread for suggestions and reporting bugs? (like the Forum Functionality thread).

Much luck with the development and transition!

All the best!

Marcelo.

2 replies
User Profile: ASilentObserver
ASilentObserver June 8th, 2023

@HealingTalk Please use this form to log all feedback, Healing. Thank you for your support.

1 reply
User Profile: HealingTalk
HealingTalk June 8th, 2023

@ASilentObserver

Thank you, Obs!

I will wait until it gets stabilized to share ideas or report bugs.

Shouldn't this form be widely communicated to all the community?

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