Updated Community Roster & Support Resources (2026)

Hello, Cupsers!

Whether you have a question, need to report an issue, or just aren't sure where to turn, here is a quick guide to our key team contacts, support channels, and resources:

Community Admin Team
Me: Head of Community (see limited hours post)
@SoulfullyAButterfly - Head of Content/Product Team Member: Queries and Platform Support for all site projects/features
@Hope: Dean of the Academy
@Bookworm4: ATL Program & Teen Safety

The Ambassador Team
The Ambassadors are volunteer leaders who represent our highest level of commitment to the 7 Cups mission. Each one oversees a crucial function on 7 Cups.

The two Ambassadors below have made themselves available for general questions if an Admin is not around:

@AnnaSilverberg - Quality Ambassador (QM and Listener Coaching Team) 
@Rebekah - Safety Ambassador (Safety Awareness Team) 

You can view the rest of our Ambassador Team roster here: Ambassador Team Availability Updates. 

The Help Desk
The Help Center is our central intake for all site reports and inquiries.

Please use the Help Desk for:

• Investigation requests, behavioral reports, safety concerns
• Feedback/suggestions (community, site, etc.)
• Any questions!

Account Reviews Form
If your account has been unexpectedly deactivated, submit your name to the Account Reviews form.

I hope this information empowers you to navigate the community with confidence. Thank you for being such an important part of our Cups family and looking out for one another!

If you're getting value out of 7 Cups, please consider donating to keep our community going. Back us here. 💙