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Known Bugs Being Worked on ASAP (UPDATED 4/15/19)

User Profile: Laura
Laura February 19th, 2019

UPDATE 4/15/19: See a bug? Report it here. This goes directly to our developers!

Hi All,

We know there are some bugs with the styling of the site right now. These were unexpected and we are working to quickly resolve them!!!

We are so sorry for the inconvenience!

Here is what we are working on. if you see anything else, please share:

-Forum Display - info bars now down the right side, instead of left
-country flags in PMs are huge
-Start Discussion Button is too far left
-Rooms list (the t for teen rooms is overlapping the room name)
-persistent notification for Crossword Challenge. if you close it out, it reappears if you refresh
-The PMs is now centrally aligned, it used to be left aligned, not complaining, just pointing out the change.
-The whole list of reviews show rather than the latest three like it used to and the font of it is also huge.

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User Profile: MistyMagic
MistyMagic March 28th, 2019

Does anyone else have a problem with scrolling down the list of chats or group support rooms on the left hand side of the browser version? I scroll down and they zoom back to the top before I can click, I have reported but its meaning I can only go into certain rooms now lol

Listening .... One Step At A Time

2 replies
User Profile: Jill7Cups
Jill7Cups March 28th, 2019

@MistyMagic yes and have also reported it. Same with PMs for me. I don't have an ETA on a fix though!

1 reply
User Profile: MistyMagic
MistyMagic March 28th, 2019

@Jill7cups

Thanks for letting me know.

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User Profile: Riverbird
Riverbird March 30th, 2019

I'm having difficulties logging in to my listener account.......it won't let me log in to it only my member account ...

1 reply
User Profile: Jill7Cups
Jill7Cups April 11th, 2019

@Riverbird try resetting your password, and if that doesn't work you can email us.

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User Profile: goodCoconut500
goodCoconut500 April 6th, 2019

I am stuck on the third cup . When I select it , it says emotion wellness test and that

User Profile: amiablePeace77
amiablePeace77 April 26th, 2019

Do not get any email notifications anymore (already supported to techn.support some times ago)

5 replies
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User Profile: SakoombaKero
SakoombaKero May 10th, 2019

Laura I do not know how to convey a message to you so I use this opportunity. Thank you for extending your hand and pulling me back in like a true cliff hanger. I am grateful for what you did.

User Profile: mytwistedsoul
mytwistedsoul May 15th, 2019

@Laura Hello!

sometimes on threads, post end up posting twice? And I haven't gotten any emails from here in a while. I only ever do if I need to rest my password.

2 replies
User Profile: 7CupsCommunity
7CupsCommunity May 15th, 2019

@mytwistedsoul

Sometimes if there is a problem with the internet connection, information will be sent twice. You can flag the post and reach out to a forum mentor to have the duplicate post deleted

1 reply
User Profile: mytwistedsoul
mytwistedsoul May 15th, 2019

@7CupsCommunity Ohhh - ok - Thank you very much!

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User Profile: LightDragon
LightDragon May 15th, 2019

We(LGBTQ+/MOGII Forum Supporters/Leaders) are unable to post our taglists for the daily check-ins, which means that no one replies.

In other words, we cant paste the taglist in the forums when starting a new thread/replying. It seems to be just the taglist- you can paste other stuff- and I know were not the only forum team with this issue.

9 replies
User Profile: LightDragon
LightDragon May 15th, 2019

Ok. Found out that when you edit the post, you can add the taglist. Still weird.

2 replies
User Profile: AffyAvo
AffyAvo May 15th, 2019

@LightDragon Adding tags on an edit doesn't actually give a notification.

1 reply
User Profile: LightDragon
LightDragon May 15th, 2019

Oof. Hmm... *thinks about possible other options*

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User Profile: LightDragon
LightDragon May 15th, 2019

New update- you now can

2 replies
User Profile: AffyAvo
AffyAvo May 15th, 2019

@LightDragon Just testing, seems to be ok for me though.

From time to time, you may find that you experience periods of increased pain, sometimes called flare-ups. Although these flare-ups don't usually last very long, they often come on quickly and without much warning, so they can be difficult to cope with. It may be tempting to go back to your old habits, like taking more medication or going to bed. Try not to do this. Flare ups may happen, and if they do then all we can do is accept that. Coping with flare-ups is a skill and will grow with time and experience. You might also find that preparing in advance for any flare-ups can really reduce your distress.

https://www.moodjuice.scot.nhs.uk/ChronicPain.asp

User Profile: RarelyCharlie
RarelyCharlie May 15th, 2019

@LightDragon I tried pasting this:

New update- you now cant paste anything...

And this image by pasting the URL:

But I'm using a slightly different editor.

Charlie

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User Profile: RarelyCharlie
RarelyCharlie May 15th, 2019

@LightDragon What happens if you leave out @luck*strike99 ? It's possible the letters K then Y then S are banned.

Charlie

2 replies
User Profile: LightDragon
LightDragon May 15th, 2019

@RarelyCharlie

I could try...

User Profile: LightDragon
LightDragon May 15th, 2019

I figured out my issue is with my device- I can

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User Profile: AffyAvo
AffyAvo May 21st, 2019

Are notifications being worked on? In the last 2 hours or so I started getting notifications that I had already seen and dismissed, they keep going further and further back, now some are from over a week ago.

2 replies
User Profile: JaytheNinja
JaytheNinja May 21st, 2019

I hope they are- I think everyones went up by 50 or so and now theyre stuck with okd notifications that you cant get rid of.

Most people were experiencing the same thing- I was on my listener acocunt in the listener room when it happened and all of us had ‘new badge notifications for every single badge we had earned and our notifications went way up. I hope they fix this soon, though. Its annoying.

User Profile: 7CupsCommunity
7CupsCommunity May 22nd, 2019

@AffyAvo

Yes we are actively working on the notifications. It is affecting most if not everyone on the site. Hang in there and stay tuned

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User Profile: mytwistedsoul
mytwistedsoul May 21st, 2019

Same here with the notifications. I had 50 on here when I came in

May 21st, 2019

@Laura

me too. I filled out the report for bugs.