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May 23 - Community Terms of Service update

User Profile: Laura
Laura May 23rd, 2018

Hello!

Were updating our Privacy Policy to comply with the European Unions new General Data Protection Regulations (GDPR). Although the GDPR specifically applies to people living in the EU, were very serious about privacy and will apply these rules to everyone, no matter where you live.

A quick summary of the changes under GDPR:

- We are not collecting more data or personal information from you - were just being more specific about how we use and store the data we collect, and letting you know what rights you have regarding your data.

- We have added information about how you can request a download of your data, and/or delete your data. You can email support@7cups.com with your request.

- Last, but not least, we have clarified the legal bases we use to process your data, including providing our service to you, complying with the new EU laws (GDPR), fighting and working to prevent any abuse of our service, improving the service we offer, and creating new features.

For more details, you can review our updated Privacy Policy. These changes will go into effect on May 25, 2018. By using 7 Cups on and after that date, you agree to the changes. If you have questions about the updated privacy policy, feel free to reach out to us at support@7cups.com

Thanks for being part of the 7 Cups community!

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User Profile: Lucy
Lucy May 23rd, 2018

Thanks for letting us know in the forums! My emails are swamped with notices about the changes (as I'm currently an EU citizen!)

User Profile: MistyMagic
MistyMagic May 23rd, 2018

@Laura

Obviously you know I am a Brit and so I have been inundated with a lot of websites all trying to sort this before the 25th, but I couldnt access the site tonight until I had clicked Accept! but I also could not read the policy until after I had clicked Accept?

I also noted that Therapists are listed as Mandated Reporters?

Therapists as Mandated Reporters

Therapists are mandated reporters. Because of their profession, they have a legal obligation to report to authorities any signs of child abuse or vulnerable adult abuse. However, members cannot be forced to give any personal information. Adults who are in therapy provide personal information which will only be disclosed to the therapist if they or someone else is in imminent danger.

2 replies
May 24th, 2018

@MistyMagic

I noticed that too! If you click on the word 'privacy policy' or 'terms of service' it takes you to the screen without having to click 'accept'.

Also yes, therapists are mandated reporters - but at the same time there is not a lot of information that members provide so therapists are limited in how much they can do.

smiley

User Profile: Ranmusic
Ranmusic May 24th, 2018

@MistyMagic I couldn't read the privacy policy or the TOC until I accepted them. That's not right. There's now a record of this issue and it might be a problem. If a privacy issue comes up, I can prove that I, and others, were not given the opportunity to read the policies and terms because we had to accept them first.

Better check into that!

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User Profile: happybanana53
happybanana53 May 23rd, 2018

i would just like to ask

how is 7cups making money?

not saying you are but you could be selling our data

some sites sell data to make money!

like i trust you're not but i'm just intrested how you're making money

9 replies
User Profile: Ethan
Ethan May 23rd, 2018

@happybanana53 7Cups makes its money from donations from its members! You can learn more here! :D

5 replies
User Profile: happybanana53
happybanana53 May 23rd, 2018

@IcedEthan but think about staff costs server costs etc

4 replies
User Profile: Ethan
Ethan May 23rd, 2018

@happybanana53 As far as I am aware, all funding for the staff, the website, developments, advertising, everything, etc. is through personal contributions from back-ups. The 7Cups staff team are also big believers in a non-ad website, which is why we never see ads onsite, and so they cant earn money that way.

3 replies
User Profile: Laura
Laura OP May 23rd, 2018

@IcedEthan

Thank you for your reply Ethan. We do not sell data.

Additionally, we make money from therapy sales.

1 reply
User Profile: happybanana53
happybanana53 May 24th, 2018

@Laura oh yeah i forgot about that

i trust this site very much and i trust it does not sell user data!

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn May 28th, 2018

@IcedEthan - donations help a lot, as do premium memberships and online therapy subscriptions. Together those things pretty much enable us to offer everything else for free!

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May 24th, 2018

@happybanana53

7 Cups doesn't sell data but it does donate it -

https://www.7cups.com/donate/

Otherwise it makes it's money from donations, therapists and member fees (when they see therapists).

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn May 28th, 2018

@romanticthi3f - no we enable people to donate their public social media data (not their data on 7 Cups) if they want to

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User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn May 28th, 2018

@happybanana53 - it's a good question!

7 cups have several revenue sources:

- donations
- membership upgrades (to unlock custom growth paths)
- online therapy subscriptions
- partnerships with organizations (such as schools)

We do not sell data or connect data generated at 7 Cups with marketing or advertising systems.

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User Profile: Reececup1986
Reececup1986 May 23rd, 2018

@Laura

I have no part to this but im good with it and any meanes. Its helpful information to me and if it for the medical field and it to know what area needs more funding and stuff i say use it.

2 replies
User Profile: Laura
Laura OP May 23rd, 2018

@Reececup1986

thank you for your support!

1 reply
User Profile: Reececup1986
Reececup1986 May 24th, 2018

@Laura

Any thime its what and why im here

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User Profile: JBlue
JBlue May 24th, 2018

I ran across a bug related to this - in my browser I couldn't continue to use the site unless I clicked "Agree" - which is OK, except that I wanted to read the new Privacy Policy and ToS first. (Or at least skim them...) But I couldn't do that - if I tried to read them, another dialog box and the text of the PP or ToS would be dimmed and unscrollable.

It should be possible to read what one is formally agreeing to, before agreeing to it. This really should not have happened.

User Profile: faithlove1111
faithlove1111 May 24th, 2018

Hi Laura. I just finished reading the Privacy Policy. I think it is fine. Lots of countries in Asia too, have their own policies regarding Data Protection Regulations. I think it's a good idea to follow The EU policy .

User Profile: RumpleSteeleSkin
RumpleSteeleSkin May 25th, 2018

@Laura

Thanks Lauraheart

User Profile: RaCat
RaCat May 25th, 2018

@Laura oh yeah, this update is something that everyone is talking about right now in EU. As i am EU resident I think i have like 20+ emails about it and agreements. it's a bit exhausting but I bet that every platform you are using needs to let you know about these changes so it makes sense.

Thanks for adapting it by the law so EU citizents can still participate hereheart

1 reply
User Profile: KrinkTheMellowUnicorn
KrinkTheMellowUnicorn May 28th, 2018

@RaCat - we just couldn't quit you! :D

1 reply
User Profile: RaCat
RaCat May 28th, 2018

@KrinkTheMellowUnicorn I have no idea what would happen if you were *cries* we love 7cups too much!

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User Profile: amiablePeace77
amiablePeace77 May 25th, 2018

@Laura

Thanks for letting everyone know.

User Profile: richyShiny39
richyShiny39 May 27th, 2018

Thank you Laura this is very interesting.