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7 Cups (Ask Me Anything)! Do you have questions? Get them answered here! (2025 thread)

User Profile: Heather225
Heather225 May 19th, 2025

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Are you new to 7 Cups? Are you new-ish but still finding your way around? Or maybe you've been here a while and simply don't know where to ask a question?

You've come to the right place!

My name is H, and I lead our Community Team. We help manage the various aspects of the site and provide ongoing support to listeners, leaders, and members.

With the numerous features we have, there's a lot to absorb. Be in navigation questions, safety practices, volunteer opportunities, or links to resources, this is your space to ask away!

Please reply below with your questions related to 7 Cups!


I will do my best to answer within 72 hours. 🔔 Make sure to keep an eye on your notifications so you can check the thread for your answers.

If any of our community members here would like to hop in and answer any queries, please feel free! Thank you for your help!

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User Profile: jesusredeemedme2425
jesusredeemedme2425 May 22nd, 2025

Why are there 8 cups of coffee in the pic instead of 7 cups of tea? ;)

6 replies
User Profile: Heather225
Heather225 OP May 22nd, 2025

@jesusredeemedme2425

For extra hospitality 😃

4 replies
User Profile: jesusredeemedme2425
jesusredeemedme2425 May 22nd, 2025

It was an accident wasn’t it ;)

XD

3 replies
User Profile: Heather225
Heather225 OP May 23rd, 2025

@jesusredeemedme2425

hey let that 8th cup in, they're new 😂

2 replies
User Profile: jesusredeemedme2425
jesusredeemedme2425 May 24th, 2025

Bahahahaha we are all-inclusive here <3 Coffee and other drinks are accepted! Hehe

Ooh, now I want a Shirley Temple <3

1 reply
User Profile: jesusredeemedme2425
jesusredeemedme2425 January 28th

Wait… One of them is a mug. Ok, you pass inspection I suppose ;) <3

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User Profile: Amanda84
Amanda84 May 25th, 2025

@jesusredeemedme2425 😁

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User Profile: gracefulLove7527
gracefulLove7527 May 25th, 2025

How do I see all the badges I have and need I wanan get certifications in 7 cups academy but I’m a newbie

1 reply
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou May 25th, 2025

You can find all your badges you’ve earned so far on your profile page- https://www.7cups.com/@gracefulLove7527

To see all the badges and learn more about cheers, badges, listener levels here etc, check out this page- https://www.7cups.com/listener/training/points/

I didn’t get the second part of your question, could you rephrase what exactly you’re looking for, please? Active listening certificates? 7 cups academy programs? Or? 


Ooh and welcome to the community, @gracefulLove7527, great to have you with us! 🌞

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User Profile: Mooniey
Mooniey May 25th, 2025

@Heather225 Thanks for creating the AMA event. How can I join a more group chat besides 3 basic group chats? And what is a subcommunity? 

1 reply
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou May 25th, 2025

Lovely picture @Minionn, welcome to the community! 


You can find all the information related to group chats, in our group support community- https://www.7cups.com/forum/groupmod/

Some chatrooms are badge-locked and you may need to meet a few requirements to get access, find more information here- https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/NewCriteriaUpdatesGroupChatsEasierToAccessNow_280544/

We have multiple communities here, based on different topics and their sub topics, full list here- https://www.7cups.com/community/

Earlier these individual communities within our entire 7 cups community/ platform were known as “sub-communities” but now it’s simply referred to as XYZ name community. Some of the older threads or people who have been here longer, may use these terms interchangeably but it means the same thing! 
Here’s a helpful handbook to help people navigate the forum-land/ communities better- https://www.7cups.com/forum/7cupsleadership/ForumGuides_2597/StrugglingwiththeforumsFindyourhandbookhere_309768/

Feel free to ask if you need to know anything else! 💛
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User Profile: Ldyk8t707
Ldyk8t707 May 25th, 2025

I'm new here and I would like to start being someone who is a listener I don't know how to go about that I think I'm doing the right thing by trying to earn these badges but if someone could give me a kind of a step-by-step way to navigate this app or maybe even the website on how I go about listening and how I take my first caller I'm just not sure how this works

1 reply
User Profile: AffyAvo
AffyAvo May 25th, 2025

@Ldyk8t707 You need to make a listener account and will be guided through training on that account. https://www.7cups.com/listener/become-a-volunteer-listener.php

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User Profile: Mullins246
Mullins246 May 26th, 2025

@Heather225 Is there a special place for parents in here?  I have depression and I'm pretty sure my daughter has anxiety.  She is 13.  Any ideas on parenting?

1 reply
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou May 26th, 2025

@Mullins246

Of course there’s space for all here! 

There’s a dedicated community for Pregancy and Parenting related support- https://www.7cups.com/forum/parenting/ which you can join to connect with more people in a similar boat! 

Also the communities for depression support- https://www.7cups.com/forum/depression/

and anxiety support- https://www.7cups.com/forum/anxiety/

It’s great that you’re reaching out for support here! 💛

You mentioned your daughter being 13? They are old enough to join the teen community at 7 cups as a member to seek personal emotional support from the community (active listeners, forums, group chat rooms etc) if you’d permit for that and help them create their teen member account here. 

While active listening or any of the other free stuff here isn’t a substitute for professional help (online therapy is available at a cost at 7 cups), being a part of a supportive community and reaching out/ connecting with kind listeners and fellow members here through chats or forums can be a great way to build some support system for anyone needing it, I feel! Sending good wishes to both of you! 💛


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User Profile: frameofreference
frameofreference May 28th, 2025

@Heather225 I'm sorry I'm bothering you, but how can we join any community?

1 reply
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou May 28th, 2025

Hiya @frameofreference this thread is all about seeking guidance on navigating around, the community in general so you’re asking in the right place and absolutely not a bother. 


You can visit any community you like here-  https://www.7cups.com/community/ and will find a blue button that says (+Join Community) on its home page, you can simply click this button to join/ subscribe to that community. 

While joining communities helps us get notified for any featured threads in it, also a more quick access to its forum threads, it isn’t necessary to join communities to make a thread or reply in it~ we can do it without officially joining too! 

Some communities have a taglist too and you can also join the taglists of different communities of your choice, so whenever a leader is making post in it they can tag you to send you a notification about it as well. 
These tag lists, if they exist for a community, are found in the pinned/ highlighted threads list! 

For more ease in navigation, here’s the forumhandbook to check out- 

Feel free to ask if you need anything else! 🌞


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User Profile: savanaah
savanaah May 28th, 2025

As a listener or member, which 7 Cups features have benefited you the most?

1 reply
User Profile: jesusredeemedme2425
jesusredeemedme2425 May 28th, 2025

Definitely the forums. Some of my closest friends are here <3 And the penpal chat section is amazing, because I can talk to people one-on-one, so we get to know each other better <3

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User Profile: Kcolon615
Kcolon615 May 28th, 2025

How can you make social anxiety a little bit easier?

User Profile: easyScarf7950
easyScarf7950 May 29th, 2025

Some general therapy-related questions- I know there was a thread for this, but I'm rather late to that party. Yay, ADHD! LOL

What does one need to know before seeking therapy? If I think I need therapy, do I need to know what kind of therapy I need? What if I don't know how to effectively communicate my needs?

5 replies
User Profile: jesusredeemedme2425
jesusredeemedme2425 June 7th, 2025

Anyone have any answers for our lovely Laurel? <3

User Profile: easyScarf7950
easyScarf7950 June 7th, 2025

Yes, I would really appreciate a response. There was a season in my life when I think I should have pursued therapy, but I ended up suffering mostly alone. I was overwhelmed, to the point that researching therapists and forms of therapy were far from my mind. Also, I may have issues now that could be helped by therapy, but I don't know how to navigate that.

1 reply
User Profile: jesusredeemedme2425
jesusredeemedme2425 June 20th, 2025

@Heather225

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User Profile: Heather225
Heather225 OP June 20th, 2025

@easyScarf7950

Hello! So for signing up for therapy here on 7 Cups, the best way to get your questions answered would be to send them into our Help Center. You can do so here: https://help.7cups.com/hc/en-us/requests/new/

Additionally, there's a dedicated Therapy FAQ (here). If your questions aren't found there, though, definitely write in and they'll be in touch ASAP.

1 reply
User Profile: easyScarf7950
easyScarf7950 June 20th, 2025

Thanks H!

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User Profile: naazhub
naazhub May 31st, 2025

@Heather225 hey hope you doing good, how to share something here? I am not able to understand