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Trolling: Mutual Responsibility! Here is how you can help!

User Profile: Laura
Laura July 22nd, 2015

Hello everyone!

Over the past few days, we have seen some trolling behaviors in the group support rooms, listener rooms and public forums. I know these can be unpleasant to see and participate in, but I wanted to provide some context to this and ask you all a special question.

Imagine someone comes to your neighborhood and starts acting in a way that is publicly disruptive and hurtful. As a neighborhood, you are going to rally together to figure out who did this, ask for help and report them to the police (if appropriate). It is the entire communities duty to remove disruptive and ugly behavior. Similar to real life communities, we are all responsible for 7 Cups. If you see something, say something & ask for help!

Mutual responsibility means that is it not one specific person's (or group of peoples) job to keep the entire neighborhood free from bad behavior, it's everyone's. This is OUR neighborhood and we all share the responsibility of taking care of it. I want to encourage you all to help.

If you see something, here is what you can do:

-----> Is it in a group support room? We want to encourage you to engage in the following behavior:

1) Ask in any of the listener chatrooms if a group mod can help.

- Review a full list of every group mod on this browse listeners page. Reach out to any that are currently available and ask for some help!

2) Stay in the group room and try to encourage a positive, supportive conversation to the best of your ability. Ignore this person and their behavior. Keeping the positive energy in the room up is critical!

-----> Listener chat room? We want to encourage you to engage in the following behavior:

1) Review the other listener chatrooms to see if a mentor (or teen star) is available to help.

- Review a full list of every chatroom mentor on this browse listeners page. Reach out to any that are currently available and ask for some help!

2) Stay in the listener chatroom and try to encourage a positive, supportive conversation to the best of your ability. Ignore this person and their behavior. Show others in the room that this will be okay and lead by example. Keeping the positive energy in the room up is critical!

-----> Is this behavior in the forums? Here is what you can do:

1) If you are a listener, ask in any of the listener chatrooms if a forum mentor is around to help.

2) Review a full list of every forum mentor on this browse listeners page. Reach out to any that are currently available and ask for some help!

Help us name a special badge to honor those who help out! All fun ideas welcome!

It is everyone's responsibility to help remove these behaviors and bad actors from our neighborhood. Anyone who helps to remove these behaviors from the neighborhood will have the opportunity to let us know and earn a special badge indicating their dedication to mutual responsibility and keeping our neighborhood loving, supportive, clean and compassionate!

Now...what should we call this special badge? Post your ideas and comments to this in this thread!

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User Profile: laramsilva
laramsilva July 22nd, 2015

Such a good ideia @Laura ! thank you so much !

User Profile: zaatarHoney
zaatarHoney July 22nd, 2015

Yeaa, I usually try to politely and/or humorously suggest they stop -- I remind them where they're trolling ... of all the sites ... and when that doesn't work, I issue an actual warning.

I always wondered though- when I mute them, am I only muting them for myself, or the support room?

I really appreciate you shedding light onto this issue- I know this has caused a bit of a disruption for many of us. ♡

User Profile: allTheLove
allTheLove July 22nd, 2015

I will be sure to keep 7 cups safe from those dishonoring things.. Even tho I didn't encounter any, and I hope there will be non of those things I'm the future... Let's clean 7 cups ;) !!!!!

1 reply
User Profile: allTheLove
allTheLove July 22nd, 2015

In the future* lol ;)

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User Profile: TheComedyTragedy
TheComedyTragedy July 22nd, 2015

Think this is a really important point, Laura, as I've reported a few incidents in the last few days and have only been on group conversations a few times, in the last few days. It's a shame, but you're totally right and it is most certainly everyone's responsibility to behave well and suitably in these situations as well as the chat room and our site in general.

User Profile: Pam
Pam July 22nd, 2015

We will get through this together. Thanks for the information @Laura

User Profile: Reececup1986
Reececup1986 July 22nd, 2015

@Lara

Hay I will do my best to do my part in this and thank you for the input on the issue and what to do if this is happying in the chats.

User Profile: ShadowFaerie
ShadowFaerie July 23rd, 2015

As far as names, I weigh in with Neighborhood watch & Troll Patrol.

User Profile: Itsacrazylifewelive
Itsacrazylifewelive July 23rd, 2015

You should call the badge the "Public Defender" Badge. It's fitting since it goes to individuals that are helping to keep the community safe from Trollers.

User Profile: KfindingSpeaceK
KfindingSpeaceK July 23rd, 2015

I think "Troll patrol" is a good badge name. cheeky

4 replies
User Profile: Ace13
Ace13 July 23rd, 2015

o_o that's awesome ,I think it has to be related to trolls to make it cooler :D

3 replies
User Profile: IdealistDreamer
IdealistDreamer July 23rd, 2015

I agree it's a nice name but at the same time we don't want to give them the attention they're seeking, you know? Just a thought. :)

2 replies
User Profile: Ace13
Ace13 July 23rd, 2015

I think they already have all the attention with a badge even if the name is unrelated to troll ahah

1 reply
User Profile: IdealistDreamer
IdealistDreamer July 23rd, 2015

Very true, but the word troll just seems to be more obvious than something such as "Peace Alliance" or anything already suggested. I definitely understand where you're coming from though! :)

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User Profile: Sydney
Sydney July 23rd, 2015

This is a great thread! Helping the community keep the peace is very important.

I'm not very creative, but I can definitely try on badge names! I'm going to first try names with the word "alliance" in it as it's a great idea that @GlenM came up with.

"Harmony Alliance"/"Alliance of Harmony"/"Harmonic Alliance"

"Angel Alliance"/"Alliance of Angels"/"Angelic Alliance"

"Guardian Alliance"/"Alliance of Guardians"

"Sentinel Alliance"/"Alliance of Sentinels"/"Arbiter Alliance"/"Alliance of Arbiters"

"Friend Alliance"/"Alliance of Friends"/"Friendship Alliance"/"Alliance of Friendship"

"Companion Alliance"/"Alliance of Companions"/"Buddy Alliance"/"Alliance of Buddies"

"Peer Alliance"/"Alliance of Peers"/"Trustee Alliance"/"Alliance of Trustees"

"Defence Alliance"/"Alliance of Defence"/"Defender Alliance"/"Alliance of Defenders"

"Security Alliance"/"Alliance of Security"

//other ideas

"(Allied)/(Guiding)/(Inspiring) Spirit"

"Patron"

"Shield"

"Guide"

"(Allied)(Guiding)/(Inspiring) Knight"

"(Allied)(Guiding)/(Inspiring) Helper"

"Aid"

6 replies
User Profile: Ace13
Ace13 July 23rd, 2015

Guardians of the Galaxy? ahahaha (Guardians of the 7cups) I like ''Shield'' though

5 replies
User Profile: Sydney
Sydney July 23rd, 2015

@Ace13 I bet you would love it if the badge was "Rock"

4 replies
User Profile: Ace13
Ace13 July 23rd, 2015

ehehe yesssss maybe Rock Shield ? :P Or for @Sarah : Guardians of the munchkins

3 replies
User Profile: Sydney
Sydney July 23rd, 2015

@Sarah @Ace13 Guardians of the Glitter ahaha

2 replies
User Profile: Ace13
Ace13 July 23rd, 2015

Guardians of ... something would be awesome ahah

1 reply
User Profile: Sarah
Sarah July 23rd, 2015

@15Sydney @Ace13 I love these badge suggestions, my two favourite things are glitter and my munchkins <3

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