(Closed) Calling All Android App Users!
Hi everyone!
If you use the 7 Cups Android app, we’d love your help. We’re currently tracking and fixing some technical issues - especially crashes or anything that makes your experience feel glitchy, stuck, or frustrating.
Here’s how you can pitch in:
🛠️ If the app crashes or behaves oddly, please take a moment to report it.
💌 You can email us directly at support@7cups.com and include any helpful info like what you were doing in the app right before the issue happened.
📸 If possible, screenshots or screen recordings are super helpful!
Your positive reviews help others find hope and support here, too. If you’ve had a meaningful experience on 7 Cups or love being part of this community, consider leaving a kind review. It reminds others that they’re not alone and that real support is just a tap away.
Note: We are aware of a recent bug that prevents users from typing messages using their keyboards. You can still send us information including your device info and screen recording to help with this while the tech team is exploring solutions!
Update: The tech team has pushed a fix on 30 July 2025 which fixes the main keyboard issue. For any other important bug reports you can use the same procedure as mentioned above.
@SoulfullyAButterfly
Thanks for supporting the anroid app. The one suggestion I have is to make the Home Screen available. I have to use the website to check in daily. I apologize if I just missed it, but if not I would love to get a home check in screen where you add the hours you sleep to your pie each day.
@reservedOwl321 thanks for this suggestion, I passed it on to our tech team! i agree those features are quite loved and helpful
@SoulfullyAButterfly
Thanks for letting us know about the technical difficulties. I noticed that sometimes as a listener I will get done writing a message to a member and when I sent it and refresh my screen it isn't there anymore. Like it didn't even send.
@Lovingswan22 next time this happens, try pulling the screen down to refresh the page and see if it appears. You can also help test the latest version here
Huh,
I use all 3 platforms, Android, iPhone, and Browser.
The only time I experience glitches is using my browser
I use a Google Android phone, when I've tried to chat to listeners, my keyboard comes up, but the box where my message is being written doesn't rise above it - so I can't see what I'm typing - the box is covered by the keyboard.
@TaoistDragon88
ya same issue i too was having
@TaoistDragon88 me too, I end up back on the browser on my phone.
Same here
It was a little frustrating.
@passionateOrange7140 Hi there, Can you help us open test this build which fixes the issue? It is safely available on the play store now and you can join an open testing phase using this link here
@TaoistDragon88 @KrishnaSoul @MistyMagic
Hi there, Can you help us open test this build which fixes the issue? It is safely available on the play store now and you can join an open testing phase using this link here
Sure
Will check and update today
Thanks 😊
Hi, this sends me to the link of the app I already downloaded, however there's is also an option to download a beta version under the main download, is this what you wanted me to try?
(On a separate note, Noni the AI has told me it's unplugged and there's a technical issue since I started using the app - is this happening to anyone else?)
@SoulfullyAButterfly
ya i was like having this issue on my android app after a update a few days back , like i can type the message for chat but the sent button was not working and typing was also not very comfortable , like was not able to see the message for which i was replying ...... so it tried reinstalling multiple time but no help ... so i stopped using app , but no such issue with iPhone and tab and laptop now i think it was because of this bug only
@SoulfullyAButterfly
I've had that problem with my app where it won't let me type properly so I'm glad I'm not the only one!
@GentleHugs9980 i'm alsoo having same issue
@yourlistener01 Hi there, Can you help us open test this build which fixes the issue? It is safely available on the play store now and you can join an open testing phase using this link here
Sure joined it
@SoulfullyAButterfly tested it but still same
@SoulfullyAButterfly
I tooo tested and its the same not able to send messages theu android app. Is it just with samsung phones ??
@GentleHugs9980 Hi there, Can you help us open test this build which fixes the issue? It is safely available on the play store now and you can join an open testing phase using this link here
@GentleHugs9980
Same here I had to get on my laptop to respond to messages :(
I can type properly but I cannot send direct messages (such as to a listener). I can't access the send button. However, I can type the message out. I will email a screenshot later.
@intellectualTown3080 Hi there, Can you help us open test this build which fixes the issue? It is safely available on the play store now and you can join an open testing phase using this link here
@SoulfullyAButterfly
This is helpful. Thanks.
The website mostly works seamlessly, so I'm glad for that.
@SoulfullyAButterfly
Thanks!
@SoulfullyAButterfly
Thanks for supporting🍀😊
Is it normal for everyone whenever I reply to any forum I have to reopen the forum to watch replies.👀?
@Eman144
I use web and Android..
@Eman144 Hi Eman, when someone replies to you should get a tag notification in your bell icon on the web and an app notification too
@Eman144 In addition, we do have a subscribe button both on web and app - let us know if you don't seem to get updated after clicking that! just hover over it and click it when it read subscribe - i do think the icon itself has a minor glitch/bug
@SoulfullyAButterfly
Oh ok Ty so much
