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7 Cups (Ask Me Anything)! Do you have questions? Get them answered here! (2025 thread)

User Profile: Heather225
Heather225 May 19th, 2025

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Are you new to 7 Cups? Are you new-ish but still finding your way around? Or maybe you've been here a while and simply don't know where to ask a question?

You've come to the right place!

My name is H, and I lead our Community Team. We help manage the various aspects of the site and provide ongoing support to listeners, leaders, and members.

With the numerous features we have, there's a lot to absorb. Be in navigation questions, safety practices, volunteer opportunities, or links to resources, this is your space to ask away!

Please reply below with your questions related to 7 Cups!


I will do my best to answer within 72 hours. 🔔 Make sure to keep an eye on your notifications so you can check the thread for your answers.

If any of our community members here would like to hop in and answer any queries, please feel free! Thank you for your help!

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User Profile: naturesbeauty1234
naturesbeauty1234 July 23rd, 2025

Still getting to know all the ins and outs of the seven cups app but a little confused on what's the difference between member and listener .... I also want to become a verified listener and having trouble navigating the app to do the training for it and I have my username but also when I applied to be able to listener I had to have a different username and profile and I got to put my picture on it now I can't find any of that that I started lol I'm a little technology illiterate if I could have some help I would be so incredibly grateful thank you

1 reply
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou July 24th, 2025

Hiya @naturesbeauty1234 welcome to the community, it’s so great to have you with us and I’m glad you’re reaching out for support in navigating better. 


We have two kinds of accounts, a member account and a listener account. While this post explains about it- https://www.7cups.com/forum/listenerjourney/CommunityAdministrationCultureandGuidelines_141/ListenerandMemberRoles_210/
to put it more simply, 
Member account- support seeking account
Listener account- support giving account 

Your current post is made via your member account, primary purpose of which is for seeking support, interacting within the community etc. 

It’s lovely that you are considering to become a listener too, and a verified one as well. 
Have you already created a listener account on here?

You can use the same email for your listener account too, but a different password to be able to switch easily between accounts or if you want you can sign up using different emails. 
Yes, your listener and member account usernames should be distinct from one another and it’s recommended they stay separate and non-identifiable by others to protect your anonymity here. As highlighted in this post as well- https://www.7cups.com/forum/safe7cups/Part3InformationResoucesUpdatesStation_1371/ListenerandMemberUsernamesConfidentialityGuidelines_332948/

If you have already created your listener account too you should be able to access it by logging out from your member account and logging in through the credentials of your listener account.  I think there’s also an email verification step involved so maybe check in your emails if you got it? 

You can also try searching for it on the browser by typing “7cups.com/@TheUserNameYouSelectedOnYourListenerAccount” and see if you find it?

If by any chance you think that the process was interrupted midway or that your account creation wasn’t successful, you can create it through this page- https://www.7cups.com/listener/CreateAccount.php

I prefer the 7 cups website (you can also access it on your mobile’s browser if you want) more convenient and accessible, specially as the layout is more “visible” and “clean” as compared to the mobile app. 
Maybe try out the website for creating your account and settling in a little through it, post which you can continue using the app if you want to, for chats and forums etc. 

Ooh and definitely check out these welcome pack with lots of helpful information around navigating the platform better- 
(Text in blue is clickable)

It’s okay to take your time and explore at your pace. Technology is ever evolving and so are weee!

We are of course here to answer any questions and cheer for you along the way! 💛

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User Profile: Meleslynda5
Meleslynda5 August 22nd, 2025

What I am trying to do, is to understand how to talk in the forums and what is the pecking order. Being new to the usage of this site is over whelming. People type fast and shorten names and words that I have a hard time to follow. So to get a general understanding would be nice, but if not, I will just try to follow as best as I can. Or to the same, just comment on posts for now.

2 replies
User Profile: jesusredeemedme2425
jesusredeemedme2425 August 22nd, 2025
It's actually really easy. Just have a conversation! If you have a question about what something means, or who we're referring to, just ask. Sometimes we have nicknames for friends that we use, or people have pseudonyms. I can't keep track myself, and I'm one of the top posters here hehe!
1 reply
User Profile: jesusredeemedme2425
jesusredeemedme2425 August 22nd, 2025

@jesusredeemedme2425

I wrote more than this, but the dumb algorithm wouldn't let me post it lol

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User Profile: Cherrylol4201
Cherrylol4201 August 23rd, 2025

@Heather225 how do I work on regulating my emotions during a conversation with my boyfriend 

1 reply
User Profile: OtterlyPositive
OtterlyPositive August 23rd, 2025

@Cherrylol4201

Hi Cherry! I'm sure Heather will have an answer for you as well, but in the meantime, feel free to check out our module on Managing Emotions: https://www.7cups.com/help-managing-emotions/ It has a lot of useful information!

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User Profile: ShivaniSharma
ShivaniSharma August 23rd, 2025

Hy! I am new in 7 cups.I feel stuck in my life. I do not understand what I should do. I am a homemaker. I am a mother and a wife but I feel like I have lost myself in all this. What should I do?

1 reply
User Profile: OtterlyPositive
OtterlyPositive August 23rd, 2025

@ShivaniSharma

Hello! I'm sorry you're feeling like you've lost yourself. You might benefit from taking a look at our self-guided training module on "Getting Unstuck": https://www.7cups.com/getting-unstuck/

You're also always welcome to look for a listener here: https://www.7cups.com/BrowseListeners/ to chat with!

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User Profile: sabeyesofblue3535
sabeyesofblue3535 August 24th, 2025

@Heather225

Hello Heather, my name is Annie.  I am a listener.  I would like to add a couple community groups to my profile, but I do not know how to do that or if it is possible.  I appreciate any assistance you may provide.

Have a nice day.

Thanking you in advance.

1 reply
User Profile: Heather225
Heather225 OP August 27th, 2025

@sabeyesofblue3535

Hey Annie! Can you elaborate on what community groups are? Do you mean forums or something else?

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User Profile: Catlovergs
Catlovergs August 30th, 2025

My boyfriend has random psychosis episodes particularly to his home life. He gets these episodes once a month. He believes everything he is seeing. All I can do is say I'm sorry, I'm here for you. However, he gets frustrated because I don't believe what he is seeing. He has a therapist, but does not divulge too much into specifics with his psychosis because he is afraid of being sent to the psych ward. He has called the cops several times due to his psychosis and every time they have sent him to the psych ward.

It is hard dealing with this, as I am dealing with my own mental issues. I don't know how much longer I can handle it. He is a great guy otherwise, but this is exhausting.

User Profile: boogag
boogag September 1st, 2025

Hello! This might be a silly question, if so I’m sorry for wasting your time. Is this the right app to ask for an opinion if something specific is wrong with me? I am by no means looking for a ‘diagnosis’ with anything, I am just extremely lost and I don’t know what to do! I have been struggling with something very abnormal for a long time now :’) I have social anxiety and autism, it’s too weird/strange to talk this out with someone face to face. I have no one to turn to about this, even if I was comfortable enough. I came to this app hoping to ask someone here but they seem to focus on very different topics, and that’s okay! I just don’t want it to bother any of the listeners incase my issue is off topic or a little weird

2 replies
User Profile: jesusredeemedme2425
jesusredeemedme2425 September 1st, 2025

I don’t see why not, as long as you don’t take it as Gospel, and talk to a professional about it as well. We aren’t scholars or doctors (or even adults, some of us! Hehe), but we can share our experiences.

I do suggest, however, posting these questions in the forums rather than to Listeners. You can get a better sense of things by hearing a whole bunch of people’s experiences, and no pressure on a specific Listener <3

User Profile: MistyMagic
MistyMagic September 1st, 2025

@boogag Hi there and welcome to 7 Cups. To be fair an opinion and a diagnosis are often the same, that's why doctors give their medical opinion. I can see you just joined so you may not yet be aware of our rules and guidelines. We are not allowed to give advice, or diagnose, and that applies to all areas of the site, forums or in pms. The  Listeners that you can talk to will all be trained and will tell you if they do not feel comfortable with the topic, but, I know it sounds rather cynical - have you tried asking google or an AI? But really, your family or a trusted person like a teacher or the school nurse might also be a good place to start. Its horrible to worry over something that may be nothing so please find someone and put your mind at rest one way or another. If it helps you can pm me, just click on the blue butterfly.

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User Profile: jesusredeemedme2425
jesusredeemedme2425 September 1st, 2025

How much does therapy cost here? What’s it like? Can you pay for a small amount of time/help, instead of committing? What’s the cancellation process like (is it easy to do and don’t have to jump through hoops)?

Not looking for stock answers. I’d like answers from people who have actually don’t it themselves and experienced it. Tysm <3

5 replies
User Profile: Magicpawsoffuture
Magicpawsoffuture September 1st, 2025

@jesusredeemedme2425

@soulsings thought you might know since are the ml therapy sub  community 

4 replies
User Profile: jesusredeemedme2425
jesusredeemedme2425 September 1st, 2025

Thank you! I think it’s $150 or more per month, based on other posts I read. VERY out of my price range lol

3 replies
User Profile: MistyMagic
MistyMagic September 1st, 2025

@jesusredeemedme2425 Actually you ask very good questions have you looked here under your Settings https://www.7cups.com/upgrade/ 

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2 replies
User Profile: jesusredeemedme2425
jesusredeemedme2425 September 1st, 2025

Thank you! That’s way too expensive for me lol

User Profile: jesusredeemedme2425
jesusredeemedme2425 September 16th, 2025

Why is talk therapy crossed out in the talk therapy section lol

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User Profile: Bobbybunkiss
Bobbybunkiss September 1st, 2025

Hi,

I'm a newbie. I know about the listeners, chats and forums but I don't know how can I get in touch with someone who is not a listener. Is there an option to add a potential friend, or someone who just wants to talk?

1 reply
User Profile: Sunisshiningandsoareyou
Sunisshiningandsoareyou September 1st, 2025

Hiya @Bobbybunkiss glad to meet you! 

Yes, so we have two kinds of accounts, a listener- those who support members through active listening skills, like mine; 
and a member account- like yours, people who need/ reach out for emotional support. 

Members and Listeners of the same age group (there’s separate spaces for teens: people under 18, and adults: people over 18) can chat via PMs, in group chat rooms as well as forums.

Teens and Adults as well as Members cannot message fellow members personally. But can chat in the group chat rooms, and the forums. 

There’s numerous communities here: https://www.7cups.com/community/, you can participate in any threads you want to interact in or by replying to other people. Or can start your own thread in any community you find relevant to your liking! 

There’s also a pen pal community, https://www.7cups.com/forum/penpals/, where you can talk to your peers here by either of you initiating a thread and tagging the ones you want to talk with. Or if you’re new to it, you can also create a new thread asking for people to become a pen pal/ friend to you here/ talk with you via forum threads! 


Feel free to ask if you have more questions! 💛
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User Profile: anonyLychee6864
anonyLychee6864 September 1st, 2025

@Heather225 if I wanna have one to on conversation with someone wht should I do??? Nd one to on means personal right?? Nd how do pen pal works?